Maintenance and care -> Maintenance and care for Your Toyota Rav4 SUV 2020

558  
7-1. Maintenance and care  
7-1.Maintenance and care  
washes may scratch the vehicle  
surface and harm your vehicle’s  
paint.  
Cleaning and protect-  
ing the vehicle exte-  
rior  
Rear spoiler may not be washable  
in some automatic car washes.  
There may also be an increased  
risk of damage to vehicle.  
Perform the following to  
protect the vehicle and  
maintain it in prime condi-  
tion:  
High pressure car washes  
As water may enter the cabin, do  
not bring the nozzle tip near the  
gaps around the doors or perimeter  
of the windows, or spray these  
areas continuously.  
Cleaning instructions  
Note for a smart key system (if  
equipped)  
Working from top to bottom,  
liberally apply water to the  
vehicle body, wheel wells and  
underside of the vehicle to  
remove any dirt and dust.  
If the door handle becomes wet  
while the electronic key is within the  
effective range, the door may lock  
and unlock repeatedly. In that case,  
follow the following correction pro-  
cedures to wash the vehicle:  
Wash the vehicle body using  
a sponge or soft cloth, such  
as a chamois.  
Place the key in a position 6 ft. (2  
m) or more separate from the  
vehicle while the vehicle is being  
washed. (Take care to ensure that  
the key is not stolen.)  
For hard-to-remove marks,  
use car wash soap and rinse  
thoroughly with water.  
Set the electronic key to battery-  
saving mode to disable the smart  
key system. (P.129)  
Wipe away any water.  
Aluminum wheels (if equipped)  
Wax the vehicle when the  
waterproof coating deterio-  
rates.  
Remove any dirt immediately by  
using a neutral detergent.  
Wash detergent off with water  
immediately after use.  
If water does not bead on a clean  
surface, apply wax when the vehi-  
cle body is cool.  
To protect the paint from damage,  
make sure to observe the follow-  
ing precautions.  
• Do not use acidic, alkaline or  
abrasive detergent.  
• Do not use hard brushes.  
• Do not use detergent on the  
wheels when they are hot, such  
as after driving or parking in hot  
weather.  
Automatic car washes  
Before washing the vehicle:  
• Fold the mirrors  
• Turn off the power back door (if  
equipped)  
Start washing from the front of the  
vehicle. Make sure to extend the  
mirrors before driving.  
For vehicles with 18-inch matte  
painted wheels and 19-inch matte  
painted wheels: The wheels are  
not maintained in the same way  
as normal aluminum wheels. For  
Brushes used in automatic car  
559  
7-1. Maintenance and care  
details, contact your Toyota  
dealer.  
WARNING  
• When washing the vehicle, use  
water to wash off dirt. If the vehi-  
cle is particularly dirty, use a  
diluted neutral detergent and a  
sponge or a soft cloth and wash  
off the dirt by hand.  
When washing the vehicle  
Do not apply water to the inside of  
the engine compartment. Doing  
so may cause the electrical com-  
ponents, etc. to catch fire.  
• Wash detergent off with water  
immediately after use. After using  
detergent, wash the detergent off  
with water and wipe the vehicle  
dry with a soft cloth.  
When cleaning the windshield  
(vehicles with rain-sensing  
windshield wipers)  
Set the wiper switch to off.  
If the wiper switch is in “AUTO”,  
the wipers may operate unexpect-  
edly in the following situations,  
and may result in hands being  
caught or other serious injuries  
and cause damage to the wiper  
blades.  
For vehicles with 18-inch matte  
painted wheels and 19-inch matte  
painted wheels: Make sure to  
observe the following precautions  
to prevent damage to the matte  
paint.  
• Do not polish or scrub with dry  
cloths, brushes, etc.  
• Do not use detergents containing  
coatings or abrasives.  
• If using an automatic car wash,  
make sure it does not include ded-  
icated wheel brushes.  
• Do not use high-pressure spray  
guns or steam cleaners.  
• Do not use detergent on the  
wheels when they are hot, such  
as after driving or parking in hot  
weather.  
A
Off  
B
AUTO  
7
Bumpers  
When the upper part of the  
windshield where the raindrop  
sensor is located is touched by  
hand  
Do not scrub with abrasive cleaners.  
Plated portions  
If dirt cannot be removed, clean the  
parts as follows:  
When a wet rag or similar is  
held close to the raindrop sen-  
sor  
Use a soft cloth dampened with an  
approximately 5% solution of neu-  
tral detergent and water to clean  
the dirt off.  
If something bumps against the  
windshield  
Wipe the surface with a dry, soft  
cloth to remove any remaining  
moisture.  
If you directly touch the raindrop  
sensor body or if something  
bumps into the raindrop sensor  
To remove oily deposits, use alco-  
hol wet wipes or a similar product.  
560  
7-1. Maintenance and care  
WARNING  
If the paint is chipped or  
scratched, have it repaired  
immediately.  
Precautions regarding the  
exhaust pipes  
To prevent the wheels from cor-  
roding, remove any dirt and  
store in a place with low humid-  
ity when storing the wheels.  
Exhaust gasses cause the  
exhaust pipes to become quite  
hot.  
When washing the vehicle, be  
careful not to touch the pipes until  
they have cooled sufficiently, as  
touching hot exhaust pipes can  
cause burns.  
Cleaning the exterior lights  
Wash carefully. Do not use  
organic substances or scrub  
with a hard brush.  
This may damage the surfaces  
of the lights.  
Precaution regarding the rear  
bumper with Blind Spot Moni-  
tor (if equipped)  
Do not apply wax to the sur-  
faces of the lights.  
Wax may cause damage to the  
lenses.  
If the paint of the rear bumper is  
chipped or scratched, the system  
may malfunction. If this occurs,  
consult your Toyota dealer.  
When using an automatic car  
wash (vehicles with rain-  
sensing windshield wipers)  
NOTICE  
Set the wiper switch to off posi-  
tion.  
If the wiper switch is in “AUTO”,  
the wipers may operate and the  
wiper blades may be damaged.  
To prevent paint deteriora-  
tion and corrosion on the  
body and components (alumi-  
num wheels, etc.)  
Wash the vehicle immediately in  
When using a high pressure  
the following cases:  
car wash  
• After driving near the sea coast  
• After driving on salted roads  
When washing the vehicle, do  
not let water from the high-pres-  
sure washer directly hit the  
camera or the area around the  
camera. Due to the shock from  
the high pressure water, it is  
possible that the device may not  
operate normally.  
• If coal tar or tree sap is present  
on the paint surface  
• If dead insects, insect droppings  
or bird droppings are present on  
the paint surface  
• After driving in an area contami-  
nated with soot, oily smoke,  
mine dust, iron powder or chem-  
ical substances  
Do not bring the nozzle tip close  
to boots (rubber or resin manu-  
factured cover), or connectors  
or the following parts.  
The parts may be damaged if  
they come into contact with  
high-pressure water.  
• If the vehicle becomes heavily  
soiled with dust or mud  
• If liquids such as benzene and  
gasoline are spilled on the paint  
surface  
• Traction related parts  
• Steering parts  
• Suspension parts  
• Brake parts  
561  
7-1. Maintenance and care  
Cleaning and protect-  
ing the vehicle interior  
NOTICE  
Keep the cleaning nozzle at  
least 11.9 in. (30 cm) away from  
the vehicle body. Otherwise  
resin section, such as moldings  
and bumpers, may be deformed  
and damaged. Also, do not con-  
tinuously hold the nozzle in the  
same place.  
Perform cleaning in a man-  
ner appropriate to each  
component and its material.  
Protecting the vehicle  
interior  
Do not spray the lower part of  
the windshield continuously. If  
water enters the air conditioning  
system intake located near the  
lower part of the windshield, the  
air conditioning system may not  
operate correctly.  
Remove dirt and dust using a  
vacuum cleaner. Wipe dirty  
surfaces with a cloth damp-  
ened with lukewarm water.  
If dirt cannot be removed,  
wipe it off with a soft cloth  
dampened with neutral deter-  
gent diluted to approximately  
1%.  
Wring out any excess water  
from the cloth and thoroughly  
wipe off remaining traces of  
detergent and water.  
7
Shampooing the carpets  
There are several commercial foam-  
ing-type cleaners available. Use a  
sponge or brush to apply the foam.  
Rub in overlapping circles. Do not  
use water. Wipe dirty surfaces and  
let them dry. Excellent results are  
obtained by keeping the carpet as  
dry as possible.  
Handling the seat belts  
Clean with mild soap and lukewarm  
water using a cloth or sponge. Also  
check the belts periodically for  
excessive wear, fraying or cuts.  
562  
7-1. Maintenance and care  
WARNING  
Do not use a polish wax or pol-  
ish cleaner. The instrument  
panel’s or other interior part’s  
painted surface may be dam-  
aged.  
Water in the vehicle  
Do not splash or spill liquid in  
the vehicle.  
Doing so may cause electrical  
components, etc., to malfunc-  
tion or catch fire.  
Preventing damage to leather  
surfaces  
Observe the following precautions  
to avoid damage to and deteriora-  
tion of leather surfaces:  
Do not get any of the SRS com-  
ponents or wiring in the vehicle  
interior wet.  
Remove any dust or dirt from  
leather surfaces immediately.  
(P.34)  
An electrical malfunction may  
cause the airbags to deploy or  
not function properly, resulting  
in death or serious injury.  
Do not expose the vehicle to  
direct sunlight for extended peri-  
ods of time. Park the vehicle in  
the shade, especially during  
summer.  
Vehicles with wireless charger:  
Do not let the wireless charger  
(P.547) get wet. Failure to do  
so may cause the charger to  
become hot and cause burns or  
could cause electric shock  
resulting in death or serious  
injury.  
Do not place items made of  
vinyl, plastic, or containing wax  
on the upholstery, as they may  
stick to the leather surface if the  
vehicle interior heats up signifi-  
cantly.  
Cleaning the interior (espe-  
Water on the floor  
cially instrument panel)  
Do not wash the vehicle floor with  
water.  
Do not use a polish wax or polish  
cleaner. The instrument panel  
may reflect off the windshield,  
obstructing the driver’s view and  
leading to an accident, resulting in  
death or serious injury.  
Vehicle systems such as the  
audio system may be damaged if  
water comes into contact with  
electrical components such as the  
audio system above or under the  
floor of the vehicle. Water may  
also cause the body to rust.  
NOTICE  
When cleaning the inside of  
the windshield  
Cleaning detergents  
Do not use the following types  
of detergent, as they may dis-  
color the vehicle interior or  
cause streaks or damage to  
painted surfaces:  
Do not allow glass cleaner to con-  
tact the lens. Also, do not touch  
the lens. (P.223)  
• Non-seat portions: Organic sub-  
stances such as benzene or  
gasoline, alkaline or acidic solu-  
tions, dye, and bleach  
• Seats: Alkaline or acidic solu-  
tions, such as thinner, benzene,  
and alcohol  
563  
7-1. Maintenance and care  
Cleaning the synthetic  
leather areas  
NOTICE  
Cleaning the inside of the rear  
window  
Remove dirt and dust using a  
Do not use a glass cleaner to  
clean the rear window, as this  
may cause damage to the rear  
window defogger heater wires.  
Use a cloth dampened with  
lukewarm water to gently wipe  
the window clean. Wipe the win-  
dow in strokes running parallel  
to the heater wires.  
vacuum cleaner.  
Wipe it off with a soft cloth  
dampened with neutral deter-  
gent diluted to approximately  
1%.  
Wring out any excess water  
from the cloth and thoroughly  
wipe off remaining traces of  
detergent and water.  
Be careful not to scratch or  
damage the heater wires.  
Cleaning the leather areas  
Remove dirt and dust using a  
vacuum cleaner.  
Wipe off any excess dirt and  
dust with a soft cloth damp-  
ened with diluted detergent.  
Use a diluted water solution of  
approximately 5% neutral wool  
detergent.  
7
Wring out any excess water  
from the cloth and thoroughly  
wipe off all remaining traces  
of detergent.  
Wipe the surface with a dry,  
soft cloth to remove any  
remaining moisture. Allow the  
leather to dry in a shaded and  
ventilated area.  
Caring for leather areas  
Toyota recommends cleaning the  
interior of the vehicle at least twice a  
year to maintain the quality of the  
vehicle’s interior.