Maintenance and service -> Download Center for Your Volvo XC40 SUV 2020

MAINTENANCE AND SERVICE  
Download Center  
Managing system updates via the  
Download Centre  
Functions for online car and infotainment can  
be updated via the Download Centre.  
Updates can be made one at a time or all at  
once.  
Several of the car's systems can be updated  
from the centre display with an online car1.  
The Download Centre app is  
Data download may affect other services  
that transmit data, e.g. Internet radio. If the  
effect on other services is experienced as  
disruptive then the download can be inter-  
rupted. Alternatively, it may be appropriate  
to switch off or interrupt other services.  
started from app view in the  
centre display and enables:  
Searching for update  
If an update is available, the  
message New software  
updates available See  
Download Center is shown  
in the centre display's status  
bar.  
searching for and updating system soft-  
ware  
An update can be interrupted when the  
ignition is switched off and the car is left.  
updating map data for Sensus Navigation*  
However, the update does not have to be  
completed before the car is left, this is  
because the update is resumed the next  
time the car is used.  
downloading, updating and uninstalling  
apps.  
For system updates to be possible, the car  
must be connected to the Internet2.  
Related information  
Go to Download Centre in the centre dis-  
play's app view.  
Update all system software  
> If no search has been performed since  
the last time the infotainment system  
was started, a search is performed. No  
search is performed if a software instal-  
lation is in progress.  
Downloading apps (p. 470)  
Updating apps (p. 471)  
Select Install all at the bottom of the list.  
If no list is desired, then the Install all option  
can be selected at System updates.  
Deleting apps (p. 471)  
Internet-connected car* (p. 505)  
Update individual system software  
programs  
Navigating in the centre display's views  
(p. 103)  
A number on System updates shows  
how many updates are available. One  
tap shows a list of the updates that can  
be installed in the car.  
Select Install for the software required.  
1
Data is transferred (data traffic) when using the Internet, and this may involve a cost.  
Data is transferred (data traffic) when using the Internet, and this may involve a cost.  
2
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* Option/accessory. 571  
 
MAINTENANCE AND SERVICE  
Emission control with AdBlue® (p. 440)  
||  
Cancelling software download  
Car status  
The general status of the car can be shown in  
the centre display.  
Tap on X in the activity indicator that has  
replaced Install at the start of the down-  
load.  
The Car Status app is started  
from app view in the centre  
display and has four tabs:  
Note that only the download can be cancelled,  
when the installation phase has started, this  
cannot be cancelled.  
Deactivating the background search  
for software update  
Automatic search for software updates is acti-  
vated when the car is delivered from the fac-  
tory, but this function can be deactivated.  
Messages - status messages  
Status - checking engine oil level and  
AdBlue level3  
TPMS - checking the tyre pressure  
1.  
Tap on Settings in the centre display's  
top view.  
Appointments - appointment information  
and car information4  
2. Press System Download Centre.  
3.  
Related information  
Deselect Auto Software Update.  
Related information  
Handling a message saved from the driver  
display (p. 95)  
Checking and filling with engine oil  
(p. 582)  
Internet-connected car* (p. 505)  
Navigating in the centre display's views  
(p. 103)  
Tyre pressure monitoring system* (p. 533)  
Navigating in the centre display's views  
(p. 103)  
3
AdBlue Applies to cars with diesel engines.  
Applies to certain markets.  
4
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* Option/accessory.  
 
MAINTENANCE AND SERVICE  
Book service and repair5  
This service provides a way to send a booking  
request for service and workshop visit  
directly in the car.  
When it is time for service, and in some cases  
when the car is in need of repair, a message  
will appear in the driver display and at the top  
of the centre display. The service date is deter-  
mined by how much time has passed, hours  
that the engine has been running, or distance  
driven since the last service.  
2.  
3.  
4.  
The booking enquiry sent from the car  
includes car information that facilitates work-  
shop planning.  
Press Appointments.  
Press Request appointment.  
Make sure that the correct Volvo ID is  
filled in.  
The retailer comes back with a digital booking  
proposal. Information about your dealer is also  
available in the car so that you can contact  
your workshop.  
5.  
6.  
Make sure that the desired Workshop is  
filled in.  
Fill in the field Tap to write information  
to the workshop if there is anything you  
would like done during the workshop visit  
or any other important information to your  
workshop.  
Accept the appointment suggestion  
When the car has received an appointment  
suggestion, a message will be shown at the  
top of the centre display.  
Before the service can be used  
1. Tap the message.  
Create a Volvo ID and register it to the car.  
7.  
Press Send appointment request.  
2. If the suggested booking is acceptable,  
tap on Accept. Otherwise, tap on Send  
new proposal or Decline.  
Select the Volvo retailer you would like to  
and logging in.  
> You will receive an appointment sug-  
gestion via e-mail within a couple of  
days7.  
For certain markets, the system reminds you  
of a scheduled appointment time as it  
approaches and the navigation system8 can  
also guide you to the workshop when the time  
comes.  
To send and receive booking information,  
the car must be connected to the Inter-  
net6.  
You will also receive the same commu-  
nication via e-mail and when you go to  
In certain markets, once you have sent  
the appointment request, the message  
that the car needs service is extin-  
guished in the driver display.  
Book a service  
Fill in a booking request when so required or  
when a message indicating that the car needs  
a service or repair is shown.  
Related information  
8.  
Tap on Cancel request to cancel your  
request.  
1.  
Open the Car Status app from the app  
view in the centre display.  
5
Applies to certain markets.  
6
7
8
Data is transferred (data traffic) when using the Internet, and this may involve a cost.  
This time frame may vary depending on market.  
Applies to Sensus Navigation*.  
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* Option/accessory. 573  
 
MAINTENANCE AND SERVICE  
Navigating in the centre display's views  
(p. 103)  
Sending car information to a  
workshop9  
Car information content  
The data sent is the last information saved (the  
last time the car was running) and includes  
information in the following areas:  
Volvo ID (p. 26)  
It is possible to send information for the car  
at any time, e.g. if you book a workshop  
appointment and want to help your workshop  
by providing them with better data so that  
your visit can be planned. Sending car infor-  
mation is not the same as booking a service  
appointment.  
Internet-connected car* (p. 505)  
service requirement  
time since last service  
function status  
fluid levels  
1.  
Open the Car Status app from the app  
meter reading  
view in the centre display.  
the car's vehicle identification number  
(VIN11)  
2.  
3.  
Press Appointments.  
Press Send car data.  
the car's software version  
the car's diagnostics data.  
> A message that vehicle data are being  
sent is shown at the top of the centre  
display. You can cancel data transmis-  
sion by tapping the X in the activity  
indicator.  
Related information  
The information is sent via the car's  
Navigating in the centre display's views  
(p. 103)  
Internet connection10  
.
Internet-connected car* (p. 505)  
This car information can be accessed by any  
retailer if they have the car's identification  
number (VIN11).  
9
Applies to certain markets.  
Data is transferred (data traffic) when using the Internet, and this may involve a cost.  
Vehicle Identification Number.  
10  
11  
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* Option/accessory.  
 
MAINTENANCE AND SERVICE  
Raise the car  
When raising the car, it is important that the  
jack is fitted in the intended points on the  
car's underbody.  
The triangles in the plastic cover indicate the locations of the lifting points (marked in red).  
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MAINTENANCE AND SERVICE  
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WARNING  
WARNING  
If the car is raised using a workshop jack,  
this must be placed beneath one of the  
four jacking points. Take care to position  
the workshop jack so that the car cannot  
slip off. Make sure that the jack plate is fit-  
ted with a rubber guard so that the car  
remains stable and is not damaged. Always  
use axle stands or similar.  
Volvo recommends only using the jack that  
belongs to the car model in question. If a  
jack is selected other than the one recom-  
mended by Volvo, follow the instructions  
supplied with the equipment.  
Apply the parking brake and set the  
gear selector in Park position (P).  
Chock the wheels standing on the  
ground using solid wood blocks or  
large stones.  
The normal car jack is only designed for  
occasional, short-term use, such as when  
changing a wheel after a puncture. If the  
car is to be jacked up more often, or for a  
longer time than is required just to change  
a wheel, use of a garage jack is recom-  
mended. In this instance, follow the  
instructions for use that come with the  
equipment.  
Check that the jack is not damaged,  
that the threads are thoroughly lubri-  
cated and that it is free from dirt.  
When not in use, the jack* should be stored in  
its stowage space under the cargo area floor.  
Check that the jack is resting on a firm,  
level surface that is not slippery and is  
not slanted.  
Read through all instructions before begin-  
ning. Take out the tools needed before jacking  
up the car.  
The jack must be correctly attached in  
the jack's bracket.  
1. Set up the warning triangle and activate  
the hazard warning lights if, for example, a  
tyre is being changed in a trafficked loca-  
tion.  
Never position anything between the  
ground and the jack, nor between the  
jack and the car's jacking point.  
Passengers must leave the car when it  
is raised on the jack.  
2. Apply the parking brake and engage gear  
position P, or engage first gear if the car  
has a manual gearbox.  
If a wheel must be changed in a traf-  
ficked environment, passengers must  
stand in a safe place.  
3. Chock in front of and behind the wheels  
that remain on the ground. Use, for exam-  
ple, heavy wooden blocks or large stones.  
Use a jack designed for the car when  
changing tyres. Use supports to secure  
the car for all other work.  
Never crawl under the car or reach  
under with a part of your body when it  
is raised on a jack.  
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* Option/accessory.  
MAINTENANCE AND SERVICE  
4. Position the jack or the lift arms at the  
designated spots of the car's undercar-  
riage. The triangle markings in the plastic  
cover indicate the locations of the jacking/  
lifting points. There are two jacking points  
on each side of the car. There is a recess  
for the jack at each point.  
7. Turn the jack so that the crank is as far  
away from the side of the car as possible,  
at which point the jack's arms are perpen-  
dicular to the direction of the car.  
8. Raise the car high enough to perform the  
intended measure.  
Related information  
Jack* (p. 540)  
Wheel bolts (p. 540)  
Tool kit (p. 539)  
5. Position the jack on level, firm and non-  
slippery ground under the jacking point  
that will be used.  
6. Crank up until it is correctly aligned and so  
that it makes contact with the car's jack-  
ing point. Check that the head of the jack  
(or lifting arms at a workshop) is correctly  
positioned in the jacking point so that the  
bump in the centre of the head fits into the  
jacking point hole, and check that the  
base of the jack is positioned vertically  
below the jacking point.  
* Option/accessory. 577  
MAINTENANCE AND SERVICE  
Cars with R1234yf refrigerant  
WARNING  
Servicing the climate control  
system  
The air conditioning system must only be  
serviced and repaired by an authorised work-  
shop.  
Opening and closing the bonnet  
The bonnet can be opened using the handle  
in the passenger compartment and a handle  
under the bonnet.  
The air conditioning system contains pres-  
surised refrigerant R1234yf. In accordance  
with SAE J2845 (Technician Training for  
Safe Service and Containment of Refriger-  
ants Used in Mobile A/C System), service  
and repair of the refrigerant system must  
only be performed by trained and certified  
technicians in order to ensure the safety of  
the system.  
Open the bonnet  
Troubleshooting and repair  
The air conditioning system contains fluores-  
cent tracing agents. Ultraviolet light must be  
used during leak detection.  
Volvo recommends that an authorised Volvo  
workshop is contacted.  
Cars with R134a refrigerant  
Related information  
Volvo service programme (p. 570)  
WARNING  
The air conditioning system contains pres-  
surised refrigerant R134a. This system  
must only be serviced and repaired by an  
authorised workshop.  
Pull the handle near the foot pedals to  
release the bonnet from its fully closed  
position.  
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MAINTENANCE AND SERVICE  
Close the bonnet  
1. Push the bonnet down until it starts to fall  
from its own weight.  
2. When the bonnet stops against the lock  
catch, push the bonnet to close it com-  
pletely.  
WARNING  
Risk of crushing! Ensure that the closing  
path under the bonnet is not obstructed,  
otherwise there is a risk of personal injury.  
Bonnet completely closed.  
Move the handle under the bonnet  
upwards to release the bonnet from the  
lock catch and lift the bonnet.  
WARNING  
WARNING  
Check that the bonnet locks properly when  
closed. The bonnet must engage at both  
sides audibly.  
Never drive with an open  
bonnet!  
Warning - bonnet not closed  
When the bonnet is released, a  
warning symbol and graphics in the  
driver display will light up and an  
acoustic reminder will sound. If the  
car starts rolling, an acoustic warning signal  
will repeat.  
If this symbol is visible –  
or something else indi-  
cates that the bonnet is  
not fully closed while driv-  
ing – stop immediately  
and close it properly.  
Related information  
If the warning symbol is lit or the warning  
signal is heard despite the bonnet being  
closed properly, contact an authorised  
Volvo workshop.  
Door and seatbelt reminder (p. 48)  
Bonnet not completely closed.  
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MAINTENANCE AND SERVICE  
Engine compartment overview  
The overview shows some service-related  
WARNING  
Remember that the radiator fan (located at  
the front of the engine compartment,  
behind the radiator) may start or continue  
to operate automatically for up to approx.  
6 minutes after the engine has been  
switched off.  
components.  
Always have the engine cleaned by a work-  
shop - an authorised Volvo workshop is  
recommended. There is a risk of fire if the  
engine is hot.  
Location of warning decal for the engine compart-  
ment. The appearance of the engine compartment  
may differ depending on model and engine variant.  
WARNING  
The ignition system works at a very high  
and hazardous voltage. The car's electrical  
system must always be in ignition position  
0 when work is being performed in the  
engine compartment.  
The appearance of the engine compartment may dif-  
fer depending on model and engine variant.  
It is not intended that the decals illustrated  
in the owner's manual should be exact rep-  
licas of those in the car. They are included  
to show their approximate appearance and  
locations in the car. The information that  
applies to your particular car can be found  
on the decal on the car.  
Coolant expansion tank  
Washer fluid filler pipe  
Do not touch the spark plugs or ignition  
coil when the car's electrical system is in  
ignition position II or when the engine is  
hot.  
Reservoir for brake fluid (located on the  
driver's side)  
Central electrical unit  
Related information  
Air filter  
Filling washer fluid (p. 624)  
Engine oil filler pipe  
Topping up coolant (p. 583)  
Fuses in engine compartment (p. 591)  
Checking and filling with engine oil  
(p. 582)  
Ignition positions (p. 398)  
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