YOUR VOLVO
When a Volvo ID is registered in the vehicle,
additional services are available. Multiple
Volvo IDs can be used for the same vehicle,
and multiple vehicles can be linked to the
same Volvo ID.
Contacting Volvo
Volvo ID
Use the following contact information if you
would like to get in touch with Volvo in the
United States or Canada.
Volvo ID is a personal ID that gives you
access to a range of services using a single
username and password.
In the USA:
Volvo Car USA, LLC
Customer Care Center
1 Volvo Drive,
Related information
The available services can vary over time
and depend on equipment level and mar-
ket.
Creating and registering a Volvo ID
(p. 27)
•
Scheduling service and repairs (p. 577)
•
P.O. Box 914
Examples of services:
Rockleigh, New Jersey 07647
1-800-458-1552
Volvo On Call-app - check your vehicle
using your phone. You can check fuel
level, find the nearest gas station and lock
the vehicle remotely.
•
Send to Car – send addresses from online
map services directly to the vehicle.
•
•
In Canada:
Volvo Car Canada Ltd.
Customer Care Centre
9130 Leslie Street, Suite 101
Richmond Hill, Ontario L4B 0B9
1-800-663-8255
Send a request for service and repairs
directly from the vehicle. The booking will
then be completed via email.
If the username/password for a service
(e.g. Volvo On Call) is changed, the change
will also automatically be applied to other
services.
The creation of a Volvo ID is initiated through
the Volvo On Call app or from the vehicle and
then completed by email.
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