Opening and closing for Your Volkswagen Golf 4 Door 2023

— All turn signals flash once to confirm that the ve-  
hicle has been locked. If you press the lock button  
a second time, the horn also beeps as an addi-  
tional confirmation. The horn beep (acoustic con-  
firmation) can be disabled in the Vehicle settings  
menu in the Infotainment system → page 26, In-  
fotainment system operation and displays.  
Opening and closing  
Vehicle key set  
Remote control vehicle key func-  
tions  
— All turn signals flash twice to confirm that the ve-  
hicle has been unlocked.  
Folding the key bit in or out  
To fold the key bit out: Press button → fig. 48  
4
to release the key bit and fold it out.  
To fold the key bit in: Press the button 4 and  
Indicator light in the remote control vehicle key  
If a button on the remote control vehicle key is  
pressed briefly, the indicator light 5 will flash once  
briefly. If you push and hold a button, it flashes re-  
peatedly. If the indicator light does not come on, the  
battery inside the key must be replaced → page 87,  
Replacing the remote control vehicle key battery.  
Fig. 48 Remote control vehicle key with panic button.  
Panic button  
Key to fig. 48:  
Press the panic button → fig. 48 6 only in emer-  
gencies! After pushing the panic button, the horn  
will sound and the turn signals will flash. Press the  
1
3
4
5
6
Unlock the vehicle  
Unlock the trunk lid  
Lock the vehicle  
Key bit release  
Indicator light  
button on the re-  
ture.  
Panic button  
WARNING  
Improper use of vehicle keys can result in serious  
personal injury.  
The remote control vehicle key can unlock and lock  
the vehicle from a distance → page 90, Doors and  
power locking system.  
Always switch off the engine and the ignition  
·
and take the key with you when you leave the  
vehicle. It can be used to start the engine and  
operate vehicle systems such as the power win-  
dows, leading to serious personal injury. Chil-  
dren or other unauthorized persons could also  
lock the doors and the trunk lid.  
remote control vehicle key. The receiver is inside the  
passenger compartment. The operating range of the  
remote control vehicle key for a fresh battery is sev-  
eral yards (meters) around the vehicle.  
Unlocking or locking the vehicle from the outside  
Never leave children, disabled persons, or any-  
·
one who cannot help themselves in the vehicle.  
The doors can be locked with the remote con-  
trol vehicle key. This could leave people trapped  
in the vehicle in an emergency. Depending on  
the time of year, people trapped in the vehicle  
can be exposed to very high or very low temper-  
atures.  
To unlock: Press the  
button on the remote  
control vehicle key.  
To lock: Press the  
button on the remote con-  
trol vehicle key.  
To unlock the trunk lid: Press the  
button on the  
remote control vehicle key.  
The vehicle key unlocks or locks the vehicle only  
when the battery in the remote control vehicle key is  
not too weak, and the remote control vehicle key is  
within a few yards/meters of the vehicle.  
A closed vehicle can become very hot or very  
·
cold, depending on the season. Particularly in  
the summer, heat buildup in the passenger and  
luggage compartment of a parked vehicle can  
result in temperatures in the vehicle that are  
86  
Opening and closing  
     
much higher than the outside temperatures.  
Temperatures can quickly reach levels that can  
cause unconsciousness and death, particularly  
to small children.  
Volkswagen recommends having the battery in the  
remote control vehicle key changed by an authorized  
Volkswagen dealer or an authorized Volkswagen  
Service Facility →  
.
Never remove the key from the ignition switch  
or turn off the ignition with the starter button  
while the vehicle is moving or rolling to a stop.  
The electronic steering column could suddenly  
lock, you would not be able to steer, and you  
could lose control of the vehicle, crash, and seri-  
ously injure yourself and others.  
When changing the battery, pay attention to the  
correct polarity and use the same type of battery.  
·
Replacing the battery  
— Unfold the key bit on the remote control vehicle  
key → page 86, Remote control vehicle key func-  
tions.  
— Remove the cover on the back of the remote con-  
trol vehicle key → fig. 49 1 in the direction of  
the arrow using a suitable object such as a coin  
NOTICE  
The remote control vehicle keys contain electrical  
components. Protect them from damage, moisture  
and rough handling.  
. This action may require some force.  
battery compartment → fig. 49 2 .  
Do not press the buttons on the remote con-  
trol vehicle key unless you want to use the  
function in question. Since terrain and conditions  
vary, pressing a button on the remote control vehi-  
cle key when it is not necessary may unlock the ve-  
hicle or set off the panic alarm, even if you think you  
are out of range.  
— Position the new battery with the + side facing up  
.
— Position the cover as shown and press it down  
(opposite direction of the arrow) until you hear it  
click into place.  
A Declaration of Compliance with the United  
States FCC and Industry Canada regulations is  
on → page 322, Declaration of Compliance, Tele-  
communications and Electronic Systems.  
DANGER  
20 mm button cells and other lithium batteries will  
cause serious personal injury and even death with-  
in a short time if swallowed.  
Replacing the remote control vehi-  
cle key battery  
Always keep remote control vehicle key fobs  
·
with batteries, spare batteries, as well as dead  
button cell and larger 20 mm batteries out of  
the reach of children.  
Get medical attention immediately if you sus-  
pect that a battery has been swallowed.  
·
NOTICE  
Changing the battery improperly can damage the  
remote control vehicle key.  
·
Using the wrong battery can damage the remote  
·
control vehicle key. Replace a dead battery with  
a new one that has the same voltage, size, and  
specifications.  
Fig. 49 Remote control vehicle key: Opening the bat-  
tery compartment cover and removing the old battery.  
Make sure the plus and minus poles of the battery  
are correctly positioned.  
·
The battery is in the back of the remote control ve-  
hicle key under a cover → fig. 49 1 .  
Dispose of old batteries in an environmentally  
responsible manner and keep them out of the  
reach of children.  
Key to fig. 49:  
Batteries of the type used in your remote con-  
trol vehicle key may contain Perchlorate Ma-  
terial. Special handling may apply – see http://  
1
Cover  
Battery  
Vehicle key set  
87  
   
all legal requirements regarding handling and dis-  
posal of these batteries. Authorized Volkswagen  
dealers and authorized Volkswagen Service Facilities  
are familiar with the requirements, and we recom-  
mend that you have them perform this service for  
you.  
OR: Synchronize the vehicle key → page 88, Syn-  
chronizing the remote control vehicle key.  
If the indicator light in the vehicle key does not  
flash  
If the indicator light in the remote control vehicle  
key does not come on when the button is pressed,  
the battery inside the key must be replaced  
→ page 87, Replacing the remote control vehicle key  
battery.  
Synchronizing the remote control  
vehicle key  
If remote control vehicle keys need to be replaced  
The vehicle identification number is required to get  
a replacement key or an additional remote control  
vehicle key.  
If you cannot lock or unlock the vehicle with the re-  
mote control vehicle key, synchronize the vehicle  
key as follows or replace the vehicle key battery  
→ page 87, Replacing the remote control vehicle key  
battery:  
Each new vehicle key contains a microchip and must  
be coded with the data from the vehicle's electronic  
immobilizer. A vehicle key will not work if it does not  
contain a microchip or contains a chip that is not  
coded, even if the key bit was cut correctly.  
Stand next to the vehicle.  
Press the  
button on the remote control vehicle  
key two times in quick succession.  
You can obtain additional or duplicate remote con-  
trol vehicle keys from authorized Volkswagen deal-  
ers, authorized Volkswagen Service Facilities, and  
from certain independent repair facilities and lock-  
smiths which are qualified to make remote control  
vehicle keys.  
OR:  
— Unfold the key bit on the remote control vehicle  
key → page 86, Remote control vehicle key func-  
tions.  
— Remove the cap from the door handle on the  
driver door → page 92, Manually unlocking and  
locking the driver door.  
Each vehicle key must be programmed by an author-  
ized Volkswagen dealer, an authorized Volkswagen  
Service Facility, or certain independent repair facili-  
ties in order for it to work with your vehicle.  
— Stand next to the vehicle.  
— Press the  
key.  
To find the nearest qualified independent repair fa-  
cility, locksmith, or Volkswagen dealer which can cut  
and code replacement vehicle keys, call the VW Cus-  
tomer Care Hotline at 1-800-822-8987 or visit  
keys.”  
— Manually unlock the vehicle using the key bit  
→ page 92, Manually unlocking and locking the  
driver door. The synchronization is complete.  
— Reinstall the cap.  
Canadian customers can contact an authorized  
Volkswagen dealer or Volkswagen Service Facility or  
call the Volkswagen Canada Customer CARE Center  
at 1-800-822-8987.  
Tips and troubleshooting  
If the remote control vehicle key does not lock or  
unlock the vehicle  
Things between the remote control vehicle key and  
vehicle, bad weather, as well as a weak battery can  
reduce the operating range. Remote control vehicle  
key functions can also be temporarily disrupted by  
interference from transmitters near the vehicle that  
use the same frequency range (such as radio equip-  
ment or mobile phones).  
Keyless Access with push-but-  
ton start  
Introduction  
Your vehicle may be equipped with Keyless Access  
with push-button start, a keyless starting and lock-  
ing system that unlocks and locks the vehicle with-  
out active use of a remote control vehicle key. All  
you have to do is touch a sensor surface on one of  
the front outside door handles or press the Volkswa-  
OR: The power locking system may have switched  
off for a brief period to help keep it from being over-  
loaded.  
— Close the driver door.  
88  
Opening and closing  
 
gen emblem on the trunk lid when a valid remote  
control vehicle key is within range.  
All turn signals flash twice to confirm that the vehi-  
cle has been unlocked.  
If the vehicle is unlocked, it will lock again after  
a short time if you do not open one of the doors or  
the trunk lid.  
A Declaration of Compliance with the United  
States FCC and Industry Canada regulations is  
on → page 322, Declaration of Compliance, Tele-  
communications and Electronic Systems.  
Locking the vehicle  
Always switch off the engine and ignition and take  
the vehicle key with you.  
Unlocking or locking the vehicle  
with Keyless Access  
— Close the driver door.  
— Touch the lock sensor surface in the door handle  
on the driver or front passenger door → fig. 51  
one time. The vehicle is locked. The door being  
locked must be closed.  
B
All turn signals flash once to confirm that the vehicle  
has been locked.  
Unlocking and locking the trunk lid  
If the vehicle is locked and a valid remote control ve-  
hicle key is within range → fig. 50 of the trunk lid, it  
unlocks automatically when opened.  
Temporarily deactivating Keyless Access  
To help prevent the vehicle from being unlocked and  
started by an unauthorized person, Keyless Access  
can be temporarily deactivated.  
Fig. 50 Ranges of the Keyless Access system. Outside  
the vehicle: Unlocking range. Inside the vehicle: Starting  
range.  
— Lock the vehicle with the  
mote control vehicle key.  
button on the re-  
— Within 5 seconds, touch the lock sensor surface  
on the door handle on the driver or front passen-  
ger door → fig. 51 B .  
— Keyless Access is now temporarily deactivated.  
The door should not open.  
The vehicle can only be unlocked with the remote  
control vehicle key. Keyless Access is automatically  
reactivated after the vehicle has been unlocked.  
Fig. 51 Keyless Access system: Unlocking and locking  
sensors on the outside door handle.  
Convenience features  
Your vehicle may be equipped with the convenience  
closing feature.  
Key to fig. 51:  
A
Unlocking sensor  
Locking sensor  
To use the convenience closing feature to close all  
power windows and the power sunroof, hold your  
finger on the lock sensor surface on the outside of  
the door handle → fig. 51 B for a few seconds until  
the windows and the power sunroof close.  
Unlocking the vehicle  
— Grasp the door handle of the driver or front pas-  
senger door so that you touch the unlocking sen-  
sor surface → fig. 51 A .  
— Open the door.  
with push-button start  
89  
     
Pinch protection is active during convenience clos-  
ing of the windows and the power sunroof.  
The vehicle does not fully lock. All turn signals flash  
four times. Take the remote control vehicle key out  
of the vehicle and lock the vehicle again.  
To help make sure that the vehicle stays  
locked after you press the locking sensor on  
the door handle, the unlocking function on that door  
handle switches off for about 2 seconds after lock-  
ing the vehicle.  
Automatic deactivation of sensors  
If the vehicle has not been unlocked or locked for  
a longer period of time, the sensors in the door han-  
dles are automatically switched off.  
A driver information message may appear in  
the instrument cluster display if there is  
a Keyless Access system malfunction. See an author-  
ized Volkswagen dealer or an authorized Volkswagen  
Service Facility for assistance.  
If a sensor on the door handle of a locked vehicle is  
touched too often, for instance by a bush or hedge  
that rubs against the vehicle, that sensor may be  
switched off for a short time.  
To reactivate the sensors:  
A driver information message appears in the  
instrument cluster display if there is no re-  
— Unlock the vehicle using the  
mote control vehicle key.  
button on the re-  
mote control vehicle key inside the vehicle or if the  
system does not recognize the remote control vehi-  
cle key. The key may not be recognized, for example,  
if it is covered by something that interferes with the  
signal (such as a briefcase), or if the remote control  
vehicle key battery is weak. Electronic devices such  
as mobile phones can also interfere with the signal.  
NOTICE  
The door handle sensor surfaces can be activated by  
a strong stream of water or steam if a valid vehicle  
key is within range of the vehicle.  
If at least one power window is opened and the  
·
sensor is continuously activated, the convenience  
closing feature will automatically close the win-  
dows.  
If the automatic or DSG transmission is not in  
Park (P) position, the electronic steering col-  
umn will not lock and the vehicle will not lock via  
sensors in the front door handles or the remote con-  
trol vehicle key.  
Doors and power locking sys-  
tem  
Depending on the vehicle settings, the entire  
vehicle will unlock when you touch the un-  
locking sensor surface twice in a row, even if a single  
door was already unlocked.  
Introduction  
The power locking system lets you unlock and lock  
all doors, the trunk lid, and the fuel filler flap.  
Tips and troubleshooting  
The doors can be locked manually if the remote con-  
trol vehicle key or the power locking system is not  
working → page 92, Manually unlocking and lock-  
ing the driver door.  
If Keyless Access does not work  
Dirt or road salt on the door handles can affect the  
way the door handle sensors work.  
— Clean the door handle sensors → page 310, Exte-  
rior care and cleaning.  
When the driver door is open, the vehicle cannot be  
locked with the remote control vehicle key.  
If all turn signals flash four times  
To help prevent you from locking yourself out, the  
vehicle will not lock immediately in the following  
situation:  
For vehicles equipped with Keyless Access with  
push-button start, the vehicle can be locked only if  
the ignition is switched off and the driver door is  
closed.  
— When you press the lock button on the remote  
control vehicle key when a passenger door or the  
trunk lid is still open.  
If a door is not closed properly, the vehicle icon ap-  
pears in the instrument cluster display indicating  
a door is open. Stop! Open and close the door  
again.  
AND you leave the remote control vehicle key you  
just used inside the vehicle when you close all  
doors and the trunk lid.  
The vehicle icon may still be displayed even after the  
ignition is switched off. The instrument cluster dis-  
90  
Opening and closing  
   
play goes out a short time after the vehicle has been  
locked.  
NOTICE  
When locking or unlocking the vehicle manually, re-  
move parts carefully and install them again correctly  
to avoid damaging the vehicle.  
WARNING  
A door that is not closed properly may open sud-  
denly when the vehicle is moving and cause severe  
injuries.  
Certain settings are automatically saved by  
the driver personalization feature → page 30,  
Driver personalization.  
Stop immediately in a safe place and close the  
door.  
·
Make sure that the door is safely and complete-  
ly latched when closed. The closed door must  
be flush with the surrounding auto body parts.  
·
Indicator light in the driver door  
Open or close doors only if no one is in the way.  
Please read the introductory information and  
·
heed the Warnings and Notice  
90.  
and on page  
WARNING  
A door kept open with the door stop may close in  
strong winds or on inclines and cause injuries.  
The indicator light for the power locking system is in  
the driver door → page 8, Driver door overview.  
Always hold doors by the door handle while  
opening and closing.  
·
If the vehicle is locked: The red LED light flashes for  
about 2 seconds in short intervals, then slower.  
The indicator light does not flash if the vehicle was  
locked with the power locking switch in the driver  
door → page 92, Power locking and unlocking  
switch.  
WARNING  
Improper use of power locks can result in serious  
personal injury.  
The power locking switch locks all doors. Lock-  
·
ing the doors from the inside can help prevent  
unintended door opening during a collision and  
can also prevent unwanted entry from the out-  
side. Locked doors can, however, delay assis-  
tance to vehicle occupants and rescue from the  
outside in an accident or other emergency.  
Automatic locking and unlocking  
Please read the introductory information and  
heed the Warnings and Notice  
90.  
and on page  
Never leave children or anyone who cannot help  
·
themselves behind in the vehicle. All doors can  
be locked from the inside with the power lock  
button. This could leave people trapped in the  
vehicle in an emergency. Depending on the time  
of year, people trapped in the vehicle can be ex-  
posed to very high or very low temperatures.  
You can change certain power locking system set-  
tings in the Vehicle settings menu in the Infotainment  
system → page 26, Infotainment system operation  
and displays.  
Automatic locking (Auto lock)  
A closed vehicle can become very hot or very  
·
The vehicle locks automatically when it reaches  
a speed of about 10 mph (15 km/h). When the vehi-  
cle is locked, the indicator light comes on in the  
power locking switch.  
cold, depending on the season. Particularly in  
the summer, heat buildup in the passenger and  
luggage compartment of a parked vehicle can  
result in temperatures in the vehicle that are  
much higher than the outside temperatures.  
Temperatures can quickly reach levels that can  
cause unconsciousness and death, particularly  
to small children.  
Automatic unlocking (Auto unlock)  
Auto unlock works only if the vehicle has been auto-  
matically locked with the Auto lock feature. When  
one of the following conditions is met, the doors will  
unlock automatically.  
Never allow passengers to remain in a locked  
vehicle. In an emergency any person still inside  
the vehicle might not be able to get out.  
·
— The vehicle is not moving and the ignition is  
switched off or the key is removed from the igni-  
tion.  
OR: The selector lever is in park (P).  
OR: You open a door from inside the vehicle.  
Doors and power locking system  
91  
OR: After the airbags inflate in a collision  
→ page 95, Tips and troubleshooting.  
Doors can be unlocked and opened separately from  
inside the vehicle by pulling the door handle to open  
the door. The rear passenger door handles need to  
be pulled twice to open the door. The indicator  
light goes out. The unopened doors and trunk lid  
remain locked and cannot be opened from the out-  
side.  
The indicator light goes out in the power locking  
An open driver door will not be locked. This helps  
keep the driver from being locked out of the vehicle.  
Depending on the settings for the power lock-  
ing system that have been set in the Infotain-  
ment system, it may be necessary to press the  
button on the remote control vehicle key twice to  
unlock all doors and the trunk lid → page 26, Info-  
tainment system operation and displays.  
Manually unlocking and locking the  
driver door  
Please read the introductory information and  
heed the Warnings and Notice  
90.  
and on page  
Power locking and unlocking switch  
Please read the introductory information and  
heed the Warnings and Notice  
90.  
Fig. 53 Driver door: Concealed lock cylinder.  
Fig. 52 In the driver and front passenger doors: Power  
locking switch.  
Key to fig. 52:  
Unlock the vehicle.  
Lock the vehicle.  
The power locking switch works whether the igni-  
tion is switched on or off but only when all doors are  
closed.  
If the vehicle is locked with the vehicle key, the  
power locking switch is deactivated.  
If the vehicle is locked from the inside with the pow-  
er locking switch:  
Fig. 54 Driver door handle: Removing the lock cylinder  
cover.  
— The yellow indicator light in the power locking  
switch comes on to indicate that all doors are  
locked → fig. 52.  
When locking the vehicle manually, all doors are  
locked. To unlock the vehicle manually, turn (coun-  
terclockwise) to the unlocking position. When the  
vehicle is unlocked manually, only the driver door is  
— If the vehicle is equipped with an anti-theft alarm,  
the system is not turned on.  
92  
Opening and closing  
       
unlocked. Note the instructions for the anti-theft  
alarm system → page 95, Anti-theft alarm system.  
Manually locking the passenger  
doors  
— Unfold the key bit from the remote control vehi-  
cle key → page 86, Vehicle key set.  
Please read the introductory information and  
the key bit from below into the opening of the  
cover cap on the driver door → fig. 54 (arrow) and  
lift the cover cap off. Grasping the door handle  
and pulling slightly makes it easier to remove the  
cap.  
heed the Warnings and Notice  
90.  
and on page  
— Insert the key bit into the lock cylinder of the  
driver door and unlock or lock the door. If the  
larger side of the vehicle key touches the door  
handle during locking or unlocking, either pull the  
door handle slightly or reinsert the vehicle key in  
the lock cylinder with the opposite side facing up.  
— Reinsert the cover cap from top to bottom and  
press until it clicks into place. Grasping the door  
handle and pulling slightly makes it easier to rein-  
stall the cap.  
Keyless Access → page 89, Unlocking or locking the  
vehicle with Keyless Access is not activated if the ve-  
hicle is locked manually.  
Fig. 55 On the front side of the rear passenger door:  
Manual lock, covered by a rubber seal.  
— If the vehicle is equipped with an anti-theft alarm  
system, the alarm will sound when the driver door  
is opened → page 95, Anti-theft alarm system.  
— Switch on the ignition to switch off the alarm.  
and deactivates the anti-theft alarm system.  
The driver door can still be unlocked and  
opened separately from inside the vehicle by  
pulling the door handle to open the door. The rear  
passenger door handles need to be pulled twice to  
open the door.  
Fig. 56 On the front side of the rear passenger door:  
Locking the vehicle with the key bit in the vehicle key.  
The anti-theft alarm system, when installed, is  
not activated when the vehicle is locked man-  
ually with the key bit → page 95, Anti-theft alarm  
system.  
The passenger door and rear doors can each be  
locked manually so that they cannot be opened from  
outside the vehicle. This will not activate the anti-  
theft alarm system, when installed.  
— Open the door.  
— Remove the rubber seal on the front side of the  
door. The seal is marked with a lock fig. 55.  
— Unfold the key bit from the remote control vehi-  
cle key → page 86, Remote control vehicle key  
functions.  
— Insert the key bit into the slot → fig. 56 and turn  
Doors and power locking system  
93  
   
clockwise. On the driver side rear door, turn the  
key counterclockwise.  
— Reinsert the rubber seal and completely close the  
door.  
— Make sure that the door is locked.  
— Repeat the procedure for other doors if necessa-  
ry.  
— Have the vehicle checked immediately by an au-  
thorized Volkswagen dealer or an authorized  
Volkswagen Service Facility.  
A door that has been locked manually will be un-  
locked again if the vehicle is unlocked or the door is  
opened from the inside.  
Fig. 58 In the rear passenger side door: Child safety  
lock deactivated, activated.  
The vehicle doors can still be unlocked and  
opened separately from inside the vehicle by  
pulling the door handle to open the door.  
A
B
Slot position → fig. 57 or → fig. 58:  
A
B
Child safety lock deactivated.  
Child safety lock  
The child safety lock keeps the rear doors from be-  
ing opened from the inside, so that children cannot  
open them accidentally.  
Please read the introductory information and  
heed the Warnings and Notice  
90.  
and on page  
When the child safety lock is activated, the rear  
doors can only be opened from the outside.  
Activating or deactivating the child safety lock  
— Unlock the vehicle and open the respective rear  
door.  
— Unfold the key bit from the remote control vehi-  
cle key.  
— Using the key bit, move the slot into the desired  
position.  
WARNING  
When the child safety lock is activated, that rear  
door cannot be opened from the inside.  
Never leave children, disabled persons, or any-  
Fig. 57 In the rear driver side door: Child safety lock  
deactivated, activated.  
·
one who cannot help themselves, in the vehicle  
when locking the doors. This could result in  
people being trapped in the vehicle in an emer-  
gency. Depending on the time of year, people  
trapped in the vehicle can be exposed to very  
high or very low temperatures.  
A
B
A closed vehicle can become very hot or very  
·
cold, depending on the season. Particularly in  
the summer, heat buildup in the passenger and  
luggage compartment of a parked vehicle can  
result in temperatures in the vehicle that are  
much higher than the outside temperatures.  
Temperatures can quickly reach levels that can  
cause unconsciousness and death, particularly  
to small children.  
94  
Opening and closing  
   
installation of the anti-theft alarm system, the alarm  
system can be retrofitted by an authorized Volkswa-  
gen dealer or an authorized Volkswagen Service Fa-  
cility.  
Tips and troubleshooting  
Please read the introductory information and  
heed the Warnings and Notice  
90.  
and on page  
The anti-theft alarm system makes it more difficult  
for someone to break into or steal the vehicle.  
If the red indicator light in the driver door lights up  
continuously  
If the red LED light in the driver door flashes for  
about 2 seconds in short intervals, then lights up  
continuously for about 30 seconds, there is a power  
locking system malfunction.  
The anti-theft alarm system is automatically activat-  
ed when the vehicle is locked by pressing the lock  
button on the remote control vehicle key.  
When is the alarm triggered?  
The anti-theft alarm system sounds and the turn  
signals flash for up to 5 minutes if the following oc-  
curs with respect to the locked vehicle:  
— See an authorized Volkswagen dealer or an au-  
thorized Volkswagen Service Facility for assis-  
tance.  
— A door unlocked mechanically with the vehicle  
key bit is opened.  
If the turn signals do not flash to confirm locking  
If you try to lock the vehicle and the turn signals do  
not flash to confirm locking:  
— Forcibly opening a door.  
— Forcibly opening the engine hood.  
— Forcibly opening the trunk lid.  
— At least one of the doors or the trunk lid is open.  
— Switching on the ignition with an invalid or deac-  
tivated key (a short alarm may sound).  
If the vehicle locks itself automatically  
If the vehicle was unlocked with the remote control  
vehicle key and the door or the trunk lid has not  
been opened within several seconds, the vehicle is  
automatically locked again. This feature helps pre-  
vent you from leaving the vehicle unlocked uninten-  
tionally.  
— Disconnecting the 12 Volt vehicle battery.  
Deactivating the alarm  
— Unlock the vehicle with the unlock button  
the remote control vehicle key.  
on  
OR: Switch on the ignition with a valid remote  
control vehicle key.  
Locking with a second vehicle key  
If a vehicle with Keyless Access is locked from the  
outside using a second valid vehicle key, any key lo-  
cated inside the vehicle cannot start the engine  
→ page 141, Starting and stopping the engine. A key  
that was inside the vehicle when it was locked from  
the outside can be reactivated by pressing the  
button on the deactivated key.  
For vehicles with Keyless Access: Grasp one of the  
front door handles when a valid vehicle key is in  
range.  
After the alarm has stopped and the vehicle is  
opened again in the same or a different area  
that is protected by the alarm, the alarm is triggered  
again. For example, the alarm will sound again if the  
trunk lid is opened after one of the doors has been  
opened.  
Locking the vehicle after airbag inflation  
If the airbags are activated during a collision, the en-  
tire vehicle is unlocked. Depending on the severity of  
the damage, the vehicle can be locked after a colli-  
sion when the airbags have deployed.  
The anti-theft alarm system is not activated  
when the vehicle is locked with the power  
locking switch  
on the inside of the driver or front  
— Switch the ignition off.  
passenger doors.  
— Open and close a door once.  
If the driver door is mechanically unlocked us-  
ing the vehicle key bit, only the driver door is  
unlocked, not the entire vehicle. Switching on the  
ignition deactivates the anti-theft alarm system and  
activates the power locking switch. To unlock the  
doors, use the power locking switch or remote con-  
trol vehicle key.  
— Press the  
button on the power locking switch  
or on the remote control vehicle key.  
Anti-theft alarm system  
If the vehicle battery is dead or weak, the anti-  
theft alarm system will not work properly.  
Your vehicle may be equipped with an anti-theft  
alarm system or pre-equipped for anti-theft alarm  
system installation. If the vehicle is pre-equipped for  
Anti-theft alarm system  
95  
   
buildup in the passenger and luggage compart-  
ment of a parked vehicle can result in tempera-  
tures in the vehicle that are much higher than  
the outside temperatures. Temperatures can  
quickly reach levels that can cause unconscious-  
ness and death, particularly to small children.  
Trunk lid  
Introduction  
The trunk lid is unlocked and locked together with  
the doors.  
Never leave children or anyone who cannot help  
themselves behind in the vehicle. They may lock  
the vehicle with the vehicle key or the power  
locking switch and lock themselves in.  
·
In vehicles with Keyless Access, the trunk lid is un-  
locked automatically → page 89, Unlocking or lock-  
ing the vehicle with Keyless Access.  
Never let children play in or around the vehicle.  
·
·
cating the trunk lid is open. Stop! Open the trunk  
lid and then close it again.  
Never let anyone ride in the luggage compart-  
ment.  
WARNING  
The vehicle icon may still be displayed even after the  
ignition is switched off. The instrument cluster dis-  
play goes out a short time after the vehicle has been  
locked.  
If the trunk lid is not closed properly, it may open  
suddenly when the vehicle is moving and cause se-  
vere injuries.  
Stop immediately in a safe place and close the  
trunk lid.  
·
WARNING  
Accidents and severe personal injuries can result if  
you unlock, open, or close the trunk lid when  
someone is in the way.  
Always make sure the trunk lid is securely latch-  
ed after you close it.  
·
Only open or close the trunk lid if no one is in  
the way.  
NOTICE  
·
Before opening or closing the trunk lid, make sure  
there is enough room to do so, for example, when  
the vehicle is in a garage.  
Never close the trunk lid by pushing on the rear  
window with your hand. The rear window could  
break and cause injuries.  
·
NOTICE  
After closing the trunk lid, always make sure  
·
that it is properly closed and locked so that it  
cannot open suddenly when the vehicle is mov-  
ing. The closed trunk lid must be flush with the  
surrounding auto body parts.  
Never use the gas-pressure strut to hold or clamp  
a load in place. This can damage the trunk lid and  
make it impossible to close.  
Always keep the trunk lid closed while driving to  
help keep poisonous exhaust gas from being  
drawn into the vehicle.  
NOTICE  
·
Never use the rear windshield wiper or the rear  
spoiler to fix a load in place. This can damage the  
trunk lid and cause the windshield wiper or spoiler  
to be torn off.  
Never open the trunk lid when a luggage rack is  
·
installed and loaded. If, for example, there are  
bicycles on a carrier on the trunk lid, it is possi-  
ble that the trunk lid will be difficult to open. An  
open trunk lid may fall on its own because of  
the additional weight. If necessary, prop open  
the trunk lid. Remove the weight from the lug-  
gage rack first.  
Close and lock the trunk lid and all doors when  
the vehicle is not in use. First, make sure that no  
one is left inside the vehicle.  
·
Never leave your vehicle unattended or let chil-  
·
dren play around your vehicle, especially when  
the trunk lid is open. A child could crawl into the  
vehicle and pull the trunk lid shut, becoming  
trapped and unable to get out. A closed vehicle  
can become very hot or very cold, depending on  
the season. Particularly in the summer, heat  
96  
Opening and closing  
 
— Check the trunk lid to make sure it is securely  
latched.  
Opening and closing the trunk lid  
The trunk lid can be locked only when it is securely  
closed and latched.  
Please read the introductory information and  
heed the Warnings and Notice  
96.  
and on page  
A closed but unlocked trunk lid automatically locks  
when the vehicle is moving.  
WARNING  
Improper and unsupervised unlocking or opening  
of the trunk lid can cause severe injuries. Never  
open the trunk lid when someone is in the way.  
If a bicycle or luggage rack is installed on the  
·
trunk lid, it may be hard to see that the trunk lid  
is unlatched. An unlatched trunk lid may open  
suddenly when the vehicle is moving.  
WARNING  
Improper or unsupervised closing of the trunk lid  
can cause severe injuries. Never close the trunk lid  
when someone is in the way.  
Fig. 59 Opening the trunk lid from the outside.  
Never leave your vehicle unattended or let chil-  
·
dren play around your vehicle, especially with  
the trunk lid left open. A child could crawl into  
the vehicle and pull the trunk lid shut, becoming  
trapped and unable to get out. A closed vehicle  
can become very hot or very cold depending on  
the season. Temperatures can quickly reach lev-  
els that can cause unconsciousness or death,  
particularly to small children.  
When closing the trunk lid, be careful to remove  
your hands out of the path of the trunk lid in  
time.  
·
Fig. 60 Open trunk lid: Recessed grips for closing the  
trunk lid.  
NOTICE  
Before opening or closing the trunk lid, make sure  
there is enough room to do so, for example, when  
the vehicle is in a garage.  
Always remove anything secured to a luggage rack  
mounted onto the trunk lid before opening the trunk  
lid →  
.
If you unlock the vehicle with the vehicle key,  
but do not open either a door or the trunk lid  
within several seconds, the vehicle automatically  
locks again. This feature helps prevent you from  
leaving the vehicle unlocked unintentionally.  
Unlocking and opening the trunk lid  
— If the vehicle is locked, press the  
remote control vehicle key → fig. 48 to unlock the  
trunk lid.  
button on the  
— To open the trunk lid, press the top of the Volks-  
move the top of the emblem down. Then grasp  
the bottom part of the emblem and pull upward  
to lift the trunk lid.  
Closing the trunk lid  
— Grasp one of the recessed grips in the trunk lid  
trim → fig. 60 (arrows).  
— Pull the trunk lid down and close it securely so  
that the latch engages.  
Trunk lid  
97  
   
— Insert the key bit into the slot in the trunk lid trim  
and press the release lever in the direction of the  
arrow → fig. 62 to unlock the trunk lid. At the  
same time, push the trunk lid out until it opens.  
Opening the trunk lid from inside  
the luggage compartment  
Please read the introductory information and  
heed the Warnings and Notice  
96.  
and on page  
Tips and troubleshooting  
Please read the introductory information and  
heed the Warnings and Notice  
96.  
and on page  
If all turn signals flash four times  
To help prevent you from locking yourself out, vehi-  
cles with Keyless Access will not lock immediately in  
the following situation:  
— When you press the lock button on the remote  
control vehicle key when a passenger door or the  
trunk lid is still open, and  
— You leave the remote control vehicle key you just  
used inside the vehicle when you close all doors  
and the trunk lid.  
Fig. 61 Inside the luggage compartment: Cover for the  
trunk lid release.  
The vehicle does not fully lock. All turn signals flash  
four times. Take the remote control vehicle key out  
of the vehicle and lock the vehicle again.  
If the trunk lid is stiff  
At temperatures below +32 °F (0 °C), the trunk lid  
may be difficult to open after you unlock it.  
Power windows  
Opening and closing power win-  
dows  
Using the power window switches  
The power window switches are in the vehicle doors.  
Fig. 62 Inside the luggage compartment, behind the  
cover: Opening the trunk lid.  
Opening: Press the  
Closing: Pull the  
switch.  
switch.  
The trunk lid can be opened manually if the vehicle  
battery is drained or if there is a fault in the locking  
system.  
Stopping automatic movement: Press/pull the re-  
spective switch again.  
— If necessary, fold the rear seat backrest forward  
Activating the safety switch for the rear windows:  
→ page 106, Rear seats.  
Press the safety switch  
in the driver door to  
— Remove luggage to reach the trunk lid from the  
inside.  
deactivate the power windows in the rear doors.  
The yellow indicator light in the switch comes on.  
— Unlock the cover by turning the knob in the direc-  
tion of the arrow → fig. 61. Pull the cover toward  
you to open.  
You can still use the power windows for several mi-  
nutes after the ignition is switched off as long as the  
driver or front passenger door has not been opened.  
When the vehicle key has been removed from the  
ignition and the driver door has been opened, the  
power windows cannot be opened or closed.  
— Unfold the key bit from the vehicle key fob  
98  
Opening and closing  
   
One-touch opening and closing  
key makes it possible to lock the vehicle, start  
the engine, turn on the ignition, and operate the  
windows.  
The one-touch feature automatically opens or closes  
a power window all the way. The window switch  
does not have to be held.  
Always use the safety switch when children are  
in the back seat to disable the rear power win-  
dows and keep them from being opened and  
closed.  
·
For one-touch opening: Press the switch for the  
window down briefly as far as it goes.  
For one-touch closing: Pull the switch for the win-  
dow up briefly as far as it goes.  
NOTICE  
Stopping automatic movement: Pull/press the  
switch again.  
If you leave the windows open, rain or other precipi-  
tation may enter the vehicle from outside and can  
damage the vehicle interior.  
Convenience opening and closing  
If the power windows malfunction, the one-  
touch feature, as well as pinch protection may  
not work properly. See an authorized Volkswagen  
dealer or authorized Volkswagen Service Facility  
right away.  
Your vehicle may be equipped with the convenience  
opening and closing feature, which lets you open  
and close the windows and the power sunroof when  
the ignition is switched off:  
Convenience opening from inside the vehicle:  
Push down and hold the switch for the driver win-  
dow until all windows open and the sunroof tilts.  
Convenience closing only works when the  
one-touch feature is active.  
Convenience closing for vehicles with Keyless Ac-  
cess: Hold your finger on the lock sensor surface  
on the outside of the door handle for a few sec-  
onds until the windows and the sunroof close  
→ page 89, Unlocking or locking the vehicle with  
Keyless Access. All turn signals flash when the  
windows and sunroof are completely closed.  
Certain settings are automatically saved by  
the driver personalization feature → page 30,  
Driver personalization.  
Power window pinch protection  
Release the switch or remove your finger from  
the lock sensor surface to stop convenience open-  
ing or closing.  
Pinch protection can help reduce the risk of pinching  
injuries when closing a power window → . If one-  
touch window closing meets resistance or there is  
something in the way, the window will stop and go  
down again.  
You can configure settings for the convenience  
opening feature in the Vehicle settings menu in the Info-  
tainment system → page 26, Infotainment system  
operation and displays.  
— Check why the window did not close.  
— Try one-touch window closing again.  
WARNING  
— If the window meets resistance a second time, so  
that it stops and goes back down, one-touch clos-  
ing is deactivated for about 10 seconds.  
Improper use of power windows can result in seri-  
ous personal injury.  
Never let anyone get in the way of a power win-  
dow when closing it.  
·
— If you pull the power window button up all the  
way and hold it during this 10 second interval, the  
When locking the vehicle from the outside,  
window will close without pinch protection →  
.
·
make sure that no one, especially children, re-  
mains in the vehicle. The windows will not open  
in case of an emergency.  
Closing the window without pinch protection  
— Try to close the window again within 10 seconds  
by holding the switch. Pinch protection is turned  
off for a short distance in the window track!  
Always switch off the engine and the ignition  
·
and take the key with you when you leave the  
vehicle. You can still use the power windows for  
several minutes after the ignition is switched  
off as long as the driver or front passenger door  
has not been opened.  
— If closing takes longer than about 10 seconds,  
pinch protection is turned on again. The window  
stops again if there is resistance.  
— If the window still will not close, see an author-  
ized Volkswagen dealer or an authorized Volkswa-  
gen Service Facility.  
Never leave children or disabled persons in the  
·
vehicle – particularly if the ignition is on or a re-  
mote control vehicle key is also in the vehicle.  
Unsupervised use of the remote control vehicle  
Power windows  
99  
 
WARNING  
Power sunroof  
Without pinch protection, power windows will  
close with enough force to cause serious personal  
injury.  
Opening or closing the power sun-  
roof  
Always be careful when closing power windows.  
·
·
Always make sure that no one is in the way  
when overriding pinch protection to close pow-  
er windows!  
Pinch protection cannot prevent fingers or oth-  
er parts of the body from being pressed against  
the window frame; injuries may result.  
·
Pinch protection is also active during conven-  
ience closing of the windows and the power  
sunroof → page 99, Power window pinch protection.  
Fig. 63 In the headliner: Power sunroof switch.  
If the one-touch feature does not work  
If the vehicle battery is disconnected or dies when  
the windows are not completely closed, the one-  
touch feature will not work and must be reactivated  
after the vehicle battery has been recharged or re-  
placed:  
Depending on equipment, your vehicle may be  
equipped with a Panoramic sliding and tilting sun-  
roof.  
The  
switch → fig. 63 has two detents for each  
switch position ( A , B , C , and D ).  
— Switch on the ignition.  
— Close all windows and doors.  
— Pull the switch for the respective window up and  
hold it for at least 2 seconds in this position.  
Tilt the power sunroof: Press the rear area of the  
switch B upward to the first detent. Briefly press  
the switch to the second detent to tilt the sunroof  
with the one-touch feature.  
— Release the switch, pull up and hold again. The  
one-touch feature is now reactivated.  
The one-touch feature can be reactivated for one or  
more windows at the same time.  
Close the tilted sunroof: Press the front area of  
the switch A upward to the first detent. Briefly  
press the switch to the second detent to close the  
tilted sunroof with the one-touch feature.  
Stop the one-touch feature during tilting/closing:  
Press the button again at position A or  
B
Open the power sunroof: Press the switch rear-  
ward C to the first detent. Briefly press the  
switch to the second detent to open the roof with  
the one-touch feature.  
Close the power sunroof: Press the switch for-  
ward D to the first detent. Briefly press the  
switch to the second detent to close the sunroof  
with the one-touch feature.  
Stop the one-touch feature during opening/clos-  
ing: Press the switch again at C or D .  
Opening and closing the sunshade  
The sliding sunshade must be opened and closed  
manually. Use the handle at the front of the shade  
100  
Opening and closing  
 
to slide it to the desired position. It does not open or  
close automatically with the power sunroof.  
Convenience closing for vehicles with Keyless Ac-  
cess: Hold your finger on the lock sensor surface  
on the outside of the door handle for a few sec-  
onds until the windows and the sunroof close  
→ page 89, Unlocking or locking the vehicle with  
Keyless Access. All turn signals flash when the  
windows and sunroof are completely closed.  
WARNING  
Improper use of the power sunroof can result in  
serious personal injury.  
Always make sure that no one is in the way of  
the power sunroof when it is closing.  
·
Release the switch or remove your finger from  
the lock sensor surface to stop convenience open-  
ing or closing.  
Always switch off the engine and the ignition  
and take the key with you when you leave the  
vehicle.  
·
You can configure settings for the convenience  
opening feature in the Vehicle settings menu in the Info-  
tainment system → page 26, Infotainment system  
operation and displays.  
Never leave children or disabled persons in the  
·
vehicle – particularly if the ignition is on or a re-  
mote control vehicle key is also in the vehicle.  
Unsupervised use of the remote control vehicle  
key makes it possible to lock the vehicle, start  
the engine, turn on the ignition and operate the  
sunroof.  
Pinch protection for the power sun-  
roof  
You can still open or close the power sunroof  
·
for several minutes after you switch off the ig-  
nition, as long as the driver or front passenger  
door has not been opened.  
Pinch protection can help reduce the risk of pinching  
injuries when closing the power sunroof → . If the  
power sunroof closing meets resistance or there is  
something in the way, the power sunroof opens  
again immediately.  
NOTICE  
— Check why the power sunroof did not close.  
— Try to close the power sunroof again.  
To help prevent damage, remove ice and snow  
from the sunroof before opening or tilting it in  
winter weather.  
·
— If the power sunroof cannot close, the power sun-  
roof will open again immediately. For a few sec-  
onds after the sunroof has opened, it can be  
closed without pinch protection.  
Always close the sunroof before leaving the vehi-  
·
cle or if it begins raining. If the sunroof is open or  
tilted, rain could enter the vehicle interior and  
cause extensive damage to the electrical system.  
This could result in further vehicle damage.  
Closing the power sunroof without pinch protection  
— Press the  
button → fig. 63 within about 5 sec-  
Remove leaves and other objects from the  
sunroof guiderails regularly either by hand or  
using a vacuum cleaner.  
onds after the sunroof has stopped and hold it in  
the direction of the arrow D at the second de-  
Certain settings are automatically saved by  
the driver personalization feature → page 30,  
Driver personalization.  
The power sunroof will now close without pinch  
protection!  
— If the power sunroof still will not close, please see  
an authorized Volkswagen dealer or an authorized  
Volkswagen Service Facility.  
Convenience opening and closing of  
the power sunroof  
WARNING  
Without pinch protection, the power sunroof will  
close with enough force to cause serious personal  
injury.  
Convenience opening and closing  
Your vehicle may be equipped with the convenience  
opening and closing feature, which lets you open  
and close the windows and the power sunroof when  
the ignition is switched off:  
Always be careful when closing the power sun-  
roof.  
·
Always make sure that no one is in the way  
when overriding the pinch protection to close  
the power sunroof!  
·
Convenience opening from inside the vehicle:  
Push down and hold the switch for the driver win-  
dow until all windows open and the sunroof tilts.  
Power sunroof  
101  
 
Pinch protection cannot prevent fingers or oth-  
er parts of the body from being pressed against  
the edge of the roof; injuries may result.  
·
Pinch protection is also active during conven-  
ience closing of the windows and the power  
sunroof → page 101, Convenience opening and clos-  
ing of the power sunroof.  
thorized Volkswagen dealer or an authorized Volks-  
wagen Service Facility for assistance.  
Tips and troubleshooting  
If the power sunroof does not close  
— You must switch on the ignition to operate the  
power sunroof. After switching off the ignition,  
you can still open or close the power sunroof for  
several minutes as long as the driver or front pas-  
senger door has not been opened.  
— If your power sunroof will not close properly, do  
not try to close it yourself, doing so can cause se-  
rious and expensive damage that will not be cov-  
ered by any Volkswagen Limited Warranty. Spe-  
cial knowledge and tools are required to close the  
power sunroof if it will not close on its own. To  
help prevent damage to the sunroof, have an au-  
thorized Volkswagen dealer or an authorized  
Volkswagen Service Facility help you close and re-  
pair the power sunroof.  
102  
Opening and closing