Customer information
Warranty
Warranty
Garantie
Your vehicle is covered by various warranties:
New Vehicle Limited Warranty.
Limited Warranty Against Corrosion Perforation.
Emissions Control System Warranties: Federal Emissions Control System Defect Warranty, Federal Emissions Performance Warranty.
US battery electric vehicles: High-Voltage System Limited Warranty.
US models: Kansas Safety Belt Limited Warranty.
US models: California Emissions Control System Warranties: Short-term Emissions Defects Warranty, Long-term Emissions Defect Warranty, California
Emissions Performance Warranty.
You can find the detailed information in your Warranty & Maintenance Booklet and California Emissions Booklet or on the website:
maintenance.vw.com
Event data recorder (crash data recorder)
This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations, such as an air
bag deployment or hitting a road obstacle, data that will assist in understanding how a vehicle's systems performed. The EDR is designed to record data related to
vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less. The EDR in this vehicle is designed to record such data as:
How various systems in your vehicle were operating;
Whether or not the driver and passenger safety belts were buckled/fastened;
How far (if at all) the driver was depressing the accelerator and/or brake pedal; and,
How fast the vehicle was traveling.
These data can help provide a better understanding of the circumstances in which crashes and injuries occur.
In addition, data from the driver assistance systems is also collected. In addition to information about whether these systems were switched on or off, had limited
availability, or were inactive, it can also be understood if these functions steered, accelerated, or braked the vehicle in the situations listed above. Depending on the
vehicle equipment, systems may include:
Adaptive Cruise Control (ACC).
Lane Assist
Park Assist
Parking systems
Autonomous Emergency Braking Function (Front Assist)
NOTE: EDR data are recorded by your vehicle only if a non-trivial crash situation occurs; no data are recorded by the EDR under normal driving conditions and no
personal data (e.g., name, gender, age, and crash location) are recorded. However, other parties, such as law enforcement, could combine the EDR data with the
type of personally identifying data routinely acquired during a crash investigation.
To read data recorded by an EDR, special equipment is required, and access to the vehicle or the EDR is needed. In addition to the vehicle manufacturer, other
parties, such as law enforcement, that have the special equipment, can read the information if they have access to the vehicle or the EDR.
Volkswagen will not access, read or process the Event Data Recorder (EDR) data unless the vehicle owner gives permission. This excludes contractual or legal
regulations.
Due to the legal obligation to monitor products, Volkswagen is allowed to use data for field observation as well as for research purposes and quality improvement o
vehicle safety systems. For research purposes, Volkswagen provides the data to third parties in an anonymous format. This means the data does not reference the
individual vehicle or the vehicle owner.
Labels and signs
Factory labels and signs with important information regarding vehicle operation are located in the engine compartment and on several vehicle components.
Never remove these labels and signs or make them illegible.
If vehicle components equipped with labels and signs are replaced, suitably qualified professionals must place identical labels and signs correctly in the same
locations on the new components. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Safety certificate
384
