Get Data transmission Guide for Volkswagen Tiguan 4 Door 2023

Data transmission

Cyber security

Cyber security describes measures that

reduce the risk of illegal access to

vehicle functions, data and control

modules caused by malware or an

Internet attack.

What are connectivity components?

Control modules for data transmission, interfaces, media and diagnostic connections are connectivity components, through which information and data can be

exchanged between the vehicle and external devices or the Internet.

Connectivity components are the key points for cyber security. Connectivity components are also equipped with security mechanisms that minimize the risk of

unauthorized access to vehicle systems.

The following connectivity components may not be available in all vehicles:

Diagnostic connection port

Control module with installed eSIM card.

Mobile phone interface

App-Connect.

Wi-Fi hotspot.

NFC radio technology.

Bluetooth® interface.

USB port.

SD card slot.

SIM card slot.

Security mechanisms

Software and security mechanisms available in the vehicle undergo continuous development. Similar to computers or operating systems on cell phones, software

and security mechanisms in the vehicle may also be updated at various times.

Generally, system updates improve the security, stability, and processing speeds of the vehicle systems in vehicles.

WARNING

In spite of the integrated security mechanisms, malware can cause malfunctions in control modules and the vehicle. Malfunctions may cause serious accidents

and fatal injuries.

If the vehicle works or reacts differently to normal, reduce your speed in a controlled manner.

Contact qualiﬁed professionals for assistance. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service

Facility.

Malware can also access data and information that are stored in the control modules, in the Infotainment system, on connected data carriers, and in paired cell

phones.

Minimizing risks

You can actively help to reduce the risk of unauthorized access to vehicle systems and functions by following these guidelines:

Only use data carriers, Bluetooth devices and cell phones in the vehicle that do not contain any manipulated data or malware.

Install the system updates provided by Volkswagen immediately ⇒ System update.

Only have the vehicle repaired and serviced by suitably qualiﬁed professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or

authorized Volkswagen Service Facility.

WARNING

Computers, data carriers and cell phones that are connected to the Internet or are used in public or private networks can be infected by viruses through

manipulated data and by malware. This may cause a complete loss of data or damage to computers, data carriers or cell phones.

Protect computers, data carriers and cell phones with a suitable antivirus program and by taking generally recognized precautions.

Regularly update the antivirus program using the supplied system updates or upgrades provided by the vendor.

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System update

Introduction

The system update is a preventative

measure, for example, to protect from

malware and to optimize functionality.

A system update can be used to update the software of control modules in the vehicle.

Depending on the vehicle and country, this can be performed in two ways:

System update by a suitably qualiﬁed authorized Volkswagen dealer or authorized Volkswagen Service Facility.

System update by Volkswagen via an Over-the-Air Update.

How do I recognize an upcoming system update?

When switched on, the Infotainment system displays an upcoming system update.

If multiple system updates are available for the vehicle at a given time, one system update must be successfully completed before the next system update can be

carried out.

WARNING

In very occasional circumstances, there is the possibility that a control module may no longer work properly after a system update. Malfunctions in a control

module and the vehicle can cause serious accidents and fatal injuries.

If the vehicle works or reacts differently to normal while driving, reduce your speed in a controlled manner.

Contact qualiﬁed professionals for assistance. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service

Facility.

WARNING

If the digital instrument cluster malfunctions after a system update, no instruments, warning lights, symbols or messages can be displayed. Driving with a

malfunctioning instrument cluster can lead to serious accidents and fatal injuries.

Do not use the vehicle. Contact Volkswagen Customer Care.

A measure (e.g. engine tuning) to increase performance or efficiency that has not been undertaken by Volkswagen may be undone when you update the

system.

Depending on the vehicle equipment, “release notes” that describe the changes to the vehicle status may be displayed once before or after a system update.

The release notes cannot be viewed again after this.

Prerequisites for a system update

Please read the introductory information and heed the Warnings and Notice ⇒

Introduction.

The following prerequisites must be met so that the system update download can take place and you can install the software.

The “system update” function is available in your country.

A primary user has been set up.

The vehicle is in an area with enough mobile reception.

The 12-volt vehicle battery is sufﬁciently charged.

Download and software installation

Please read the introductory information and heed the Warnings and Notice ⇒

Introduction.

Download costs

A system update is downloaded via the factory-installed control module with an eSIM card and is free of charge. Volkswagen pays the connection charges.

The download duration depends on the network quality, file size and type of system update.

The download can be interrupted at any time and then continued if required by switching on the ignition.

Prerequisites for download

The requirements for a system update have been met ⇒ Prerequisites for a system update .

The ignition and Infotainment system are switched on.

Information in the Infotainment system has been noted.

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The download has been conﬁrmed in the Infotainment system.

Software installation

Select a time for the software installation of a system update at which neither you nor any other person needs to use the vehicle.

WARNING

Control units are deactivated and do not operate for the duration of any software installation. Driving with deactivated or non-functioning control units can lead

to accidents and fatal injuries.

Never operate your vehicle during a software installation.

Requirements

The requirements for a system update have been met ⇒ Prerequisites for a system update .

The vehicle is parked safely in accordance with legal requirements and local conditions ⇒ Parking.

The software installation in the Infotainment system is conﬁrmed.

Functional limitations during software installation

During software installation, control units, functions and displays will not be available. Do not use the vehicle during this process and do not operate the Infotainmen

system.

Infotainment system central computer: During software installation, the central computer, display and control unit and other control modules will not be

available.

Control unit for the digital instrument cluster: During software installation, it may be the case that there are no or limited displays in the instrument cluster.

Control module with integrated eSIM: for the duration of the software installation process, the “Emergency Call Service” will not be available.

Switching on the ignition during the software installation can cause the following error message: Error: Emergency call function. Please service vehicle. This is

normal in this case. Please wait a few minutes until the message disappears.

Following the software installation

After the software installation and before starting the engine, read the message regarding completion of the installation in the Infotainment system or instrument

cluster. The vehicle takes up to a minute to display the system update status.

The engine can be started following the successful software installation.

If the software installation is unsuccessful: ⇒ Troubleshooting.

Troubleshooting

Please read the introductory information and heed the Warnings and Notice ⇒

Introduction.

Software installation is unsuccessful

If the software installation was not successful, a corresponding error message appears in the Infotainment system or instrument cluster. Take note of

corresponding messages and warning notiﬁcations.

If there was a critical installation error, control modules may no longer function or not function correctly. Functions and displays will not be available until the

error is rectiﬁed. Do not use the vehicle. If this is the case, contact Volkswagen Customer Care.

Should I allow the system update?

For your own beneﬁt, you should run the system update as soon as possible. If the system update is ignored multiple times by the driver, you must see a suitably

qualiﬁed professional for advice. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Can I interrupt the software installation?

No, this is not possible.

What happens if the software installation is interrupted?

If a software installation is interrupted, e.g. due to damage to the vehicle's electrical system, control modules cannot be updated and may be damaged by the

incomplete software installation.

Wired and wireless connections

Introduction

Some external devices can be connected to the Infotainment system using the wired and wireless connections in the vehicle, if available.

The type and number of wired and wireless connections depends on the vehicle equipment and the country. The connections may differ within a model line or in a

model with optional equipment.

In wired connections, only use the original connecting cable that belongs to the device or the connecting cable that was placed in the vehicle at the factory, if

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available.

If the plug on the connector cable cannot be inserted, check the position and the connections.

NOTICE

Using unsuitable or damaged connector cables or inserting the plug on the connector cables in the wrong position or too forcefully may cause malfunctions and

damage to devices.

Only use suitable and undamaged connector cables.

Hold the plug on the connector cable in the correct position and insert it into the intended socket while pressing lightly. Pressing strongly can damage the

device connection and the plug on the connector cable.

The connector cable must not be pinched or bent sharply.

If a connected device is not recognized, disconnect all connected devices and then reconnect the device. Check the function of the connector cable used, if

necessary.

If malfunctions occur in a connected device, restart the device. This sometimes fixes the error.

USB port

Please read the introductory information and heed the Warnings and Notice ⇒

Introduction.

Using the USB port, you can transfer

data and charge devices or only charge

devices.

USB-C port

Fig. 165 USB-C connection in the vehicle (general example).

The vehicle may contain the following USB-C ports:

Symbol for a USB port for data transmission and charging.

Symbol for a USB port for charging only.

You can ﬁnd information about charging options and charging power here ⇒ Charging Options for Mobile Devices.

Possible USB port installation locations

The number and installation locations of USB ports depend on the vehicle and vehicle equipment and are not available in all countries.

In the center console.

At the base of the interior rearview mirror.

In the storage compartment in the center console.

In the compartment underneath the center armrest.

USB ports at the rear seats only come with a charging function.

Available Data Transfer Functions

The following USB data transfer functions are available depending on the vehicle equipment.

App-Connect ⇒ App-Connect.

Media playback ⇒ Media mode.

Update, e.g. of the navigation data ⇒ Navigation data.

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Instructions and restrictions

Only use suitable USB connection cables. The USB connection cable must match the USB port installed in the vehicle.

Dirty, overheated or damaged data carriers are not to be used. Read and heed the information provided by the manufacturer.

Difference in quality between data carriers from different manufacturers can cause problems with media playback.

Using USB extension cables, USB adapters or USB hubs may result in malfunctions or failure of the USB functions.

Bluetooth® interface

Please read the introductory information and heed the Warnings and Notice ⇒

Introduction.

The Bluetooth interface is a wireless connection.

In Bluetooth audio mode, audio ﬁles that are on a Bluetooth audio source that is connected via Bluetooth, such as a cell phone, can be played through the vehicle

speakers.

Bluetooth audio mode is only possible in vehicles equipped with a factory-installed mobile phone interface that supports this function.

Bluetooth proﬁles

The Infotainment system is equipped with a Bluetooth interface at the factory.

A maximum of three Bluetooth devices can be connected at the same time.

The following Bluetooth proﬁles may be available in the speciﬁed version or in another version:

HFP 1.7.

Telephony and handsfree mode.

A2DP 1.3.

Music playback.

AVRCP 1.6.

Display and operation for music playback.

Transfer of cover art.

PBAP 1.2.

Access to phone book and call lists.

MAP 1.4.

Access to SMS and e-mail.

SPP 1.2.

Serial data transfer via Bluetooth.

Requirements

The Bluetooth audio source supports the Bluetooth proﬁle Advanced Audio Distribution Proﬁle (A2DP).

The

Bluetooth audio (A2DP/AVRCP) function is activated in the Bluetooth settings menu.

Controlling playback

The extent that the Bluetooth audio source can be controlled by the Infotainment system depends on the type of Bluetooth audio source that is connected.

For media players that support the AVRCP Bluetooth proﬁle, playback from the Bluetooth audio source can be started or stopped automatically when Bluetooth

audio mode or another audio source is selected. Depending on the Bluetooth audio source, it may also be possible to display and play the track on the Infotainmen

system.

Because of the large number of possible Bluetooth audio sources, it is not possible to guarantee that all functions described can be performed correctly.

On a connected Bluetooth audio source, all warning and operation tones, such as touch tones on a cell phone, should generally be switched off to avoid

interference and malfunctions.

Depending on the device, if an external media player is connected to the Infotainment system via Bluetooth and the USB port

Bluetooth audio connection may be automatically disconnected.

at the same time, the

Connecting an external audio source via Wi-Fi

Please read the introductory information and heed the Warnings and Notice ⇒

Introduction.

The Wi-Fi connection is a wireless connection.

In Wi-Fi audio mode, sources such as cell phones that are connected via Wi-Fi can be used for audio streaming.

The availability of the Wi-Fi function depends on the country and the Infotainment system being used.

Requirements

The connected audio source has a suitable app or supports media sharing using the UPnP standard.

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There must be a Wi-Fi connection to the audio source.

Starting Wi-Fi audio streaming

1. Lower the volume on the Infotainment system.

2. Tap MENU

3. Start the UPnP server application or a suitable app for audio playback on the Wi-Fi audio source.

4. Tap and select Wi-Fi .

5. Follow the instructions shown on the Infotainment system screen and on the Wi-Fi audio source screen.

to open the Media main menu.

The function key for selecting the audio source

USB , and is selected.

in the Media main menu can vary if another audio source is connected with the Infotainment system, e.g. by

Controlling playback

The extent to which the Wi-Fi audio source can be controlled by the Infotainment system depends on the type of Wi-Fi audio source that is connected.

Wi-FI hotspot

Introduction

The "Wi-Fi hotspot" function is not available in all countries and vehicles.

Some Infotainment systems can be used as a Wi-Fi hotspot for Internet access on up to eight Wi-Fi devices.

Some Infotainment systems can use the Wi-Fi hotspot on an external Wi-Fi device (Wi-Fi client) ⇒ Setting up a Wi-Fi client.

A data connection is required for connecting to the Internet and for certain functions, such as using VW Car-Net.

The Wi-Fi connection is encrypted by default with WPA2 encryption for security reasons. Volkswagen recommends always using WPA2 encryption. Observe

legal regulations for the country where you are operating the vehicle.

There may be fees for the required data connection. Volkswagen recommends using a mobile phone plan with a flat rate data package due to the possible

volume of data. Information on this can be obtained from the mobile network provider.

Depending on your mobile data rate, additional costs, such as roaming fees, may result from downloading and using data plans online, especially in other

countries.

When crossing the border into countries with different permitted radio frequencies than your own country, use of the wireless function/the Wi-Fi must be

deactivated to comply with legal provisions. The wired functions are not affected by this restriction and can still be used.

Opening the Wi-Fi settings

1. Tap HOME

Wi-Fi.

2. Make corresponding entries or tap function keys.

Changes will be automatically applied when the menu is closed.

Setting options

Setting up the Infotainment system as a Wi-Fi hotspot.

Connecting to the Infotainment system via a quick connection.

Connecting with the Wi-Fi.

Establishing a data connection

Wi-Fi (9.2" version and 8" version)

Wi-Fi in accordance with IEEE 802.11 b/g/n.

2.4 GHz and 5 GHz data transfer.

Two Wi-Fi modes at once:

Tethering (2.4 GHz).

2.4 GHz access point.

Up to eight Wi-Fi devices can be connected at the same time.

Internet connection via Wi-Fi:

Tethering via cell phone.

Hotspot for clients in the vehicle.

Apple CarPlay™ via Wi-Fi.

Android Auto™ via Wi-Fi.

Simpliﬁed pairing process via WPS, NFC or QR code .

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Possible data connection types

SIM card in SIM card reader: Suitable SIM card in the SIM card reader. Allow Internet connection must be activated in the Network settings menu. A stable

network connection is only possible with a compatible SIM card.

Bluetooth Profile rSAP: The Infotainment system is connected to a suitable cell phone via the Bluetooth profile rSAP . Allow Internet connection must be

activated in the Network settings menu.

External Wi-Fi device: Use the Wi-Fi hotspot on an external cell phone ⇒ Setting up a Wi-Fi client.

eSIM (embedded SIM):The vehicle has a control module with installed eSIM card (eSIM). In order to use the Wi-Fi hotspot, you need to purchase data plans via

the In-Car Shop or via the online shop of our mobile communications partner.

The types of possible data connections depend on the country and equipment.

Requirements

Network settings

Allow Internet connection is activated in the settings menu.

Integrated data connection is activated.

Or: Data connection

Setting up and deactivating a Wi-Fi hotspot

Depending on the vehicle equipment and in some countries, the Infotainment system can be used as a Wi-Fi hotspot for Internet access on up to four Wi-Fi devices

To connect to the Internet and, for instance, to be able to use VW Car-Net, a data connection is additionally required, for example via an internal eSIM card, a

CarStick or an external Wi-Fi device.

The possible types of data connections depend on the country and the Infotainment system being used.

Determining network information

Requirements

Your vehicle has been added to your VW Car-Net user account.

You have paid for a data plan for your vehicle.

1. Log in to the user account via the VW Car-Net app or the VW Car-Net portal and select the vehicle.

2. Search for the network name (SSID ) and select the network key (password) for the vehicle as follows:

In the portal, under User

Wi-Fi SSID and password.

Wi-Fi SSID & password.

Or: in the app, under User

Setting up a Wi-Fi hotspot

1. Tap MENU Setup

Wi-Fi

Mobile hotspot.

2. Tap Mobile hotspot and activate it.

3. Search for available networks on the Wi-Fi device.

4. Select from the network names (SSID).

5. Enter the network key on the Wi-Fi device and conﬁrm it.

The Wi-Fi connection will be established. If necessary, you may need to enter additional information on the Wi-Fi device.

6. Optional: repeat the process to connect other Wi-Fi devices.

Deactivating a Wi-Fi hotspot

1. Tap MENU Setup

Wi-Fi

Mobile hotspot.

2. Tap Mobile hotspot and deactivate it.

Setting up a Wi-Fi client

The Infotainment system can use the Wi-Fi hotspot of an external Wi-Fi device, e.g. of a cell phone, to connect to the Internet and use mobile online services.

Connecting to Wi-Fi

1. Activate the Wi-Fi hotspot on the Wi-Fi device. Refer to the manufacturer's operating instructions.

2. Open the Hotspots (Wi-Fi) menu. To do this, tap MENU Settings

3. Activate Wi-Fi in the Infotainment system. To do this, activate the

Wi-Fi Wi-Fi .

Wi-Fi checkbox.

4. Tap Search and select the preferred Wi-Fi hotspot from the list. The search for available Wi-Fi hotspots may take a few seconds.

5. If necessary, enter the network key of the Wi-Fi hotspot in the Infotainment system and conﬁrm by pressing OK.

The Wi-Fi connection will be established. If necessary, you may need to enter additional information on the Wi-Fi device.

Manual settings : enter the network settings of an external Wi-Fi device manually.

The Infotainment system cannot be used both as a hotspot and as a client of a Wi-Fi network at the same time. To connect the Infotainment system as client to

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a Wi-Fi device, the hotspot of the Infotainment system must first be switched off.

Due to the large number of Wi-Fi devices that are available, there is no guarantee that all functions will always be available.

The Wi-Fi function may not be available in all countries and may vary.

Quick connection

Quick connection makes it possible to easily and quickly set up a wireless local network with encryption. In several countries, the function can alternatively be

executed by scanning in a QR code.

WPS with the Infotainment system as a Wi-Fi hotspot

1. Tap MENU

Wi-Fi

Mobile hotspot (Wi-Fi).

2. Tap WPS quick connection (WPS button).

3. Activate WPS on the external Wi-Fi device to be connected.

The Wi-Fi connection will be established. If necessary, you may need to enter additional information on the Wi-Fi device.

4. Repeat the process to connect additional Wi-Fi devices.

Only one WPS connection can be established at a time. If multiple connection attempts start at the same time, all connection attempts will fail.

WPS with Infotainment system as client

1. Tap MENU

Setup

Wi-Fi

Wi-Fi.

2. Tap WPS quick connection (WPS button).

3. Activate WPS on the external Wi-Fi device.

The Wi-Fi connection will be established. If necessary, you may need to enter additional information on the Wi-Fi device.

WPS is not supported by all cell phones or some external Wi-Fi devices. In this case, connect manually:

Setting up the Infotainment system as a Wi-Fi hotspot ⇒ Wi-FI hotspot, ⇒ Setting up and deactivating a Wi-Fi hotspot .

Connecting the Infotainment system as client to the hotspot of an external Wi-Fi device ⇒ Setting up a Wi-Fi client.

App-Connect

Introduction

App-Connect makes it possible to display and control content and functions displayed on the cell phone through the Infotainment system screen.

To do this, the cell phone must be connected to the Infotainment system via a USB interface with a data transfer function.

Some technologies can also be used with App-Connect Wireless via the Bluetooth interface and a Wi-Fi connection.

The following technologies may be available:

Apple CarPlay™.

Apple CarPlay™ Wireless.

Android Auto™.

Android Auto™ Wireless.

MirrorLink®.

Which App-Connect technologies are available to you depends on the country and on the cell phone in use.

MirrorLink, Apple CarPlay and Android Auto are technologies which are operated by third parties and provided by Volkswagen. Volkswagen is not responsible if

these technologies are canceled, discontinued or deactivated during the service life of the vehicle.

You can ﬁnd more information on the Volkswagen website.

App-Connect wireless function in the event of border crossings

In the event of border crossings into countries with different permissible radio frequencies than your own country, please note the following:

The App-Connect wireless function may be limited due to legal provisions, or may not be possible at all. This can be indicated by a message in the Infotainmen

system.

The App-Connect wireless function must be deactivated due to legal provisions. The Wi-Fi hotspot must be deactivated.

This does not apply to wired functions.

Opening the App-Connect main menu

Navigation to the App-Connect main menu depends on the Infotainment system being used.

1. Tap

.

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Or: tap MENU

.

Or: press APP .

Setting up App-Connect Wireless

In order to use App-Connect Wireless, ﬁrst pair the cell phone with the Infotainment system.

Connecting a cell phone for the ﬁrst time

1. Unlock the cell phone.

2. Activate Wi-Fi reception and Bluetooth on the cell phone.

3. Connect the cell phone to the Infotainment system via a USB cable or Bluetooth.

4. Open the App-Connect main menu if it does not open automatically.

5. Select the cell phone and your preferred technology.

6. Allow the Infotainment system the required access. To do this, conﬁrm authorization requests on the cell phone.

7. Disconnect the USB connection and re-connect with the Infotainment system using Wi-Fi or Bluetooth.

App-Connect Wireless set-up is complete.

Pairing is complete. The paired cell phone can now use App-Connect Wireless in the future without a USB connection.

If any pop-up menus were dismissed during the connection process, App-Connect Wireless will not be available. In this case, Volkswagen recommends deleting the

devices from the cell phone settings and Infotainment system and restarting the connection process.

App-Connect Wireless may not be supported by all technologies.

WARNING

Using apps while driving can distract from trafﬁc. Driver distraction can cause serious accidents and fatal injuries.

Only use apps and functions when the vehicle is stationary.

Always drive attentively and responsibly.

WARNING

If unsuitable apps are used or apps are not used correctly, this may result in vehicle damage and accidents with serious or even fatal injuries.

Protect the cell phone and its apps from misuse.

Volkswagen is not responsible for vehicle damage that is caused by low-quality or malfunctioning third-party apps, inadequate programming of third-party

apps, insufficient network strength, data loss, misuse of mobile devices, or malware on data carriers, computers, tablets and cell phones.

Apps

Please read the introductory information and heed the Warnings and Notice ⇒

Introduction.

Content from Volkswagen apps and third party provider apps displayed on cell phones can be displayed on the Infotainment system screen using Volkswagen App-

Connect.

Apps from third-party providers may be incompatible.

The use of apps and the required mobile phone connection may be subject to additional charges.

Apps can be based on many different designs and can also differ depending on the vehicle and country. The content, scope, and providers of the apps may vary.

Furthermore, some apps depend on the availability of services from third party providers.

It cannot be guaranteed that the apps that are offered will be able to run on all cell phones and with all operating systems.

The apps provided by Volkswagen can also be changed, canceled, deactivated, reactivated, and enhanced without notice.

To avoid driver distraction, only certiﬁed apps can be used while driving.

Symbols and settings for App-Connect

Please read the introductory information and heed the Warnings and Notice ⇒

Symbols in the App-Connect menu

Introduction.

The symbols present depend on the type of Infotainment system and the vehicle model.

Show further information.

Open the App-Connect settings menu.

Select the Apple CarPlay technology.

Select the Android Auto technology.

Select the MirrorLink technology.

Setting options in the App-Connect settings menu

The setting options depend on the integrated Infotainment system.

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Mobile devices: Open the device manager.

Activate data transmission for VW apps: Data transmission for VW apps is activated.

Allow MirrorLink messages to display: Messages are displayed when using MirrorLink.

Apple CarPlay™

Please read the introductory information and heed the Warnings and Notice ⇒

Introduction.

Requirements

The following requirements must be met in order to use Apple CarPlay:

The iPhone must support Apple CarPlay.

Voice control (Siri) must be activated on the iPhone.

Apple CarPlay must be activated in the iPhone settings without restrictions.

The iPhone must be connected to the Infotainment system with a USB connection. Only USB ports with data transfer are suitable for use with Apple CarPlay.

The USB cable being used must be an original cable from Apple.

Apple CarPlay Wireless: Bluetooth and Wi-Fi must also be activated on the iPhone.

These technologies may not be available in all countries.

Information on technical requirements, compatible iPhones, certified apps and availability can be found at the Volkswagen and Apple CarPlay website or at

an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Connecting

When connecting an iPhone for the ﬁrst time, follow the instructions on the Infotainment system screen and the iPhone display.

The requirements must be met in order to use Apple CarPlay.

Starting Apple CarPlay

1. Tap MENU App-Connect

to open the App-Connect main menu.

Apple CarPlay.

Or: press APP .

2. To connect to the iPhone, tap

Disconnecting

1. Tap

in Apple CarPlay mode to open the App-Connect main menu.

2. To end the active connection, tap

or

.

The presentation of the function keys in the display may vary.

Special conditions

During an active connection with Apple CarPlay, the following conditions apply:

Bluetooth connections between the iPhone and the Infotainment system are not possible.

If there is an active Bluetooth connection, it will be automatically ended.

For an iPhone connected with the Infotainment system via Apple CarPlay, phone functions can only be accessed via Apple CarPlay.

The connected iPhone cannot be used as a media device in the Media main menu.

It is not possible to use the internal navigation and Apple CarPlay navigation at the same time. The route guidance which was started last ends the previous

active one.

Depending on your Infotainment system, you can view information about telephone operation in the instrument cluster display.

Depending on your Infotainment system and the navigation app used, you can view upcoming turns in the instrument cluster display.

You can accept or decline incoming calls or end a call in progress using the buttons on the multi-function steering wheel.

Voice control

The “voice control” function depends on the vehicle equipment.

1. Tap

brieﬂy to start the Infotainment system voice control.

Or: to start voice control (Siri) on the connected iPhone, tap and hold

.

Android Auto™

Please read the introductory information and heed the Warnings and Notice ⇒

Introduction.

Requirements

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The cell phone – hereafter referred to as a smartphone – must support Android Auto.

An Android Auto app must be installed on the smartphone.

If Android Auto Wireless cannot be used, the smartphone must be connected to the Infotainment system with a USB connection that allows data transfer.

The USB cable used must be an original cable from your mobile device manufacturer.

Android Auto Wireless: Bluetooth and Wi-Fi must also be activated on the smartphone.

These technologies may not be available in all countries.

Information on technical requirements, compatible smartphones, certified apps and availability can be found on the Volkswagen and Android Auto websites or

at an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Connecting

When connecting a smartphone for the ﬁrst time, follow the instructions on the Infotainment system screen and the smartphone display.

The requirements must be met in order to use Android Auto.

1. Tap MENU

to open the App-Connect main menu.

Or: press APP .

2. Tap

Android Auto to establish the connection with the smartphone.

Disconnecting

1. Tap Close

in Android Auto mode to open the App-Connect main menu.

2. Tap

to end the active connection.

Special conditions

During an active connection with Android Auto, the following conditions apply:

An active Android Auto device can also be connected with the Infotainment system via Bluetooth (hands-free proﬁle, HFP) at the same time.

Phone functions are possible through Android Auto. The Infotainment system phone function can also be used if the Android Auto device is connected to the

Infotainment system via Bluetooth at the same time.

An active Android Auto device cannot be used as a media device in the Media main menu.

It is not possible to use the internal navigation and Android Auto navigation at the same time. The route guidance which was started last ends the previous

active one.

You can view information about telephone operation in the instrument cluster display.

Depending on your Infotainment system and the navigation app used, you can view upcoming turns in the instrument cluster display.

You can accept or decline incoming calls or end a call in progress using the buttons on the multi-function steering wheel.

Voice control

The “voice control” function depends on the vehicle equipment.

1. Tap

brieﬂy to start the Infotainment system voice control.

button to start voice control of the connected smartphone.

Or: Tap and hold the

MirrorLink®

Please read the introductory information and heed the Warnings and Notice ⇒

Introduction.

Function keys

Returns to the App-Connect main menu. Here you can end the MirrorLink connection, connect another cell phone, or select another technology.

close apps that are open. Then tap the apps to be closed or tap the Close all function to close all open apps. Tap to display the cell phone on the Infotainment

Tap to

system screen.

Open the MirrorLink settings.

Tap to return to the MirrorLink main menu.

Requirements

The cell phone must support MirrorLink.

The cell phone must be connected to the Infotainment system via a USB connection with data transfer.

The USB cable used must be an original cable from your cell phone manufacturer.

Depending on the cell phone in use, an appropriate Car Mode app must be installed on the device to use MirrorLink.

Information about technical requirements, compatible cell phones, certified apps and availability can be found via the Volkswagen and MirrorLink website or

at your authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Connecting

When connecting a cell phone for the ﬁrst time, follow the instructions on the Infotainment system screen and the cell phone display.

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The requirements must be met in order to use MirrorLink.

1. Tap MENU App-Connect

to open the App-Connect main menu.

Or: press APP .

2. Tap

to connect to your cell phone.

Disconnecting

1. Tap MirrorLink mode APP to open the App-Connect main menu.

Or: To get to the MirrorLink main menu, tap

2. Tap to end the active connection.

Special conditions

.

When there is an active connection with MirrorLink, the following conditions apply:

An active MirrorLink device can also be connected with the Infotainment system at the same time via Bluetooth.

If the MirrorLink device is connected to the Infotainment system via Bluetooth, you can use the Infotainment system phone function.

An active MirrorLink device cannot be used as a media device in the Media main menu.

You can view information about telephone operation in the instrument cluster display.

The instrument cluster display will not show upcoming turns or display information about media mode.

You can accept or decline incoming calls or end a call in progress using the buttons on the multi-function steering wheel.

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Data transmission for Your Volkswagen Tiguan 4 Door 2023

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