2023 Volkswagen Tiguan 4 Door Do it yourself -> Do it yourself User Manual

MY CAR USER MANUAL

Do it yourself -> Do it yourself for Your Volkswagen Tiguan 4 Door 2023

Do it yourself  
Vehicle tool kit  
Introduction  
When securing the vehicle in the event of a vehicle breakdown, follow the legal regulations applicable in the respective country.  
WARNING  
A loose tire mobility set, spare wheel, compact spare wheel or vehicle tool kit can be thrown around the vehicle interior during sudden driving or braking  
maneuvers or in a collision. This could result in serious or fatal injuries.  
Always make sure the vehicle tool kit, tire mobility set, and spare wheel or compact spare wheel are secured in the luggage compartment.  
WARNING  
Working with an unsuitable or damaged vehicle tool kit may result in accidents. This could result in serious or fatal injuries.  
Never work with an unsuitable or damaged vehicle tool kit.  
Seek assistance from an authorized Volkswagen dealer or authorized Volkswagen Service Facility if there is no suitable vehicle tool kit available.  
Placement  
Please read the introductory information and heed the Warnings and Notice ⇒  
Introduction.  
There are a number of different storage locations for the tool box in the vehicle, such as under the luggage compartment floor or in a side storage compartment of  
the luggage compartment.  
Depending on the equipment variant, the vehicle may contain a loose box with the vehicle tool kit in the luggage compartment. This supplemental vehicle tool kit is  
designed for a possible winter tire change and does not need to be carried in the vehicle at all times → page , Stowing luggage and cargo .  
If used, crank the vehicle jack back down so that it can be securely stowed in the vehicle.  
Vehicle tool kit components  
Please read the introductory information and heed the Warnings and Notice ⇒  
Introduction.  
The scope of the tool box depends on the country and equipment. The following information describes the full scope of items that may be included.  
301  
 
Fig. 180 Vehicle tool kit components (general example).  
Screwdriver with hex socket in the handle for removing or installing loose wheel bolts. The screwdriver blade is reversible. The screwdriver may be located  
under the lug wrench.  
Crank.  
Extraction hook for removing the center wheel covers, wheel hub covers, or wheel bolt covers.  
Lug wrench.  
Adapter for the anti-theft wheel bolt. Volkswagen recommends always keeping the adapter for the wheel bolts in the vehicle with the vehicle tool kit. The code  
number for the wheel bolt lock is stamped on the front of the adapter. A replacement adapter can be ordered based on this number if the adapter is lost. Note  
the wheel bolt lock code number and keep it separate from the vehicle.  
Towing eye that can be screwed in.  
Vehicle jack. Before putting the vehicle jack away, crank the vehicle jack claw all the way down.  
Tire Pressure Gage  
In some countries, there may also be a tire pressure gauge in the vehicle.  
302  
Fig. 181 Additional vehicle tool kit component (general example).  
Tire pressure gage (depending on the country).  
Jack maintenance  
If there is a jack included in the vehicle tool kit, the jack generally does not require maintenance.  
1. If necessary, apply universal lubricant to the jack.  
Windshield wipers  
Putting the windshield wipers in the service position  
In the service position, the wiper arms can be lifted off of the windshield.  
Fig. 182 Windshield wipers in service position (general example).  
Activate the service position using the windshield wiper lever  
1. Close the hood, driver and front passenger door.  
2. Switch the ignition off and on again.  
3. Briefly press the windshield wiper lever towards “one-tap wiping” ⇒ Operating the windshield wiper lever .  
Lifting the windshield wiper arms  
1. Move the windshield wiper arms into the service position before lifting ⇒  
.
2. Only hold and lift wiper arms in the area where they attach to the wiper blade.  
303  
Placing the windshield wiper arms back  
1. Before driving, carefully place the wiper arms back against the windshield, holding them only in the area where they attach to the wiper blade.  
2. When the ignition is switched on, press the windshield wiper lever briefly towards “one-tap wiping”.  
The wiper arms move back to the original position.  
NOTICE  
Failing to take care when working on the wiper arms can damage the hood, windshield, or wiper arms.  
Lift the wiper arms with care, and only in the service position.  
Never open the hood when the wiper arms are raised up.  
Always place the wiper arms carefully against the windshield before driving.  
Cleaning and changing wiper blades  
Wiper blades with a graphite coating are installed at the factory. The graphite coating allows the wiper blade to glide easily over the window. A damaged graphite  
coating creates an increased noise level when wiping the window.  
Check the condition of the wiper blades regularly. If wiper blades are rubbing, replace them if they are damaged or clean them if they are dirty  
⇒
.
Damaged wiper blades should be replaced immediately. Wiper blades can be obtained from suitably qualified professionals. Volkswagen recommends contacting  
an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Cleaning the wiper blades  
Windshield wiper: Move the windshield wiper arms into the service position before lifting.  
1. Lift the wiper arms, making sure to only hold the wiper arms in the area where they attach to the wiper blade.  
2. Clean the wiper blades carefully with a damp sponge ⇒  
.
3. Place the wiper arms carefully on the windshield.  
Changing the windshield wiper blades  
Fig. 183 Changing the windshield wiper blades.  
Wiper blade release button.  
1. Move the windshield wiper arms into the service position before lifting.  
2. Lift the wiper arms, making sure to only hold the wiper arms in the area where they attach to the wiper blade.  
3. Press and hold the release button and remove the wiper blade at the same time in the direction of the arrow fig. 183  
4. Insert a new wiper blade of the same length and type on the respective wiper arm until it engages.  
5. Place the wiper arms carefully on the windshield.  
.
Changing the rear window wiper blade  
304  
   
Fig. 184 Changing the rear window wiper blade.  
Wiper blade release button.  
1. To lift a windshield wiper arm, hold it only in the area where it attaches to the wiper blade.  
2. Lift the wiper arm and fold it out.  
3. Press and hold the release button fig. 184  
.
4. Tilt the wiper blade toward the wiper arm fig. 184  
while removing it in the direction of the arrow  
. You may need to use more force to do this.  
5. Slide a new wiper blade with the same length and design onto the wiper arm in the opposite direction to the arrow until it engages fig. 184  
the wiper blade has to be folded out fig. 184  
. For this to wor  
.
6. Place the wiper arm carefully on the rear window.  
WARNING  
Worn or dirty wiper blades reduce visibility and increase the risk of accidents and serious injuries.  
Always clean dirty wiper blades.  
Always replace wiper blades if they are damaged or worn and are no longer cleaning the window glass sufficiently.  
NOTICE  
Cleaning wiper blades or door windows with unsuitable cleaning agents may cause damage.  
Do not clean the wiper blades and windshield and windows with fuel, nail polish remover, paint thinner, or other similar fluids.  
Do not clean the wiper blades with rough sponges or other sharp objects.  
If there is wax residue on the windshield and rear window from car wash systems and other products, this can cause the windshield wipers to rub. Remove any  
wax residue with a special cleaner or cleaning towels.  
Exterior lighting  
Introduction  
Before performing bulb replacement, check if it is an incandescent bulb or an LED light. Generally, light bulbs can be replaced by yourself. If the exterior lighting on  
your vehicle is equipped with LED technology, it is not possible to change LED lights or individual LEDs by yourself. The malfunction of individual LEDs may be an  
indication that more LEDs will malfunction. If this is the case, have the LEDs checked and/or replaced if necessary by suitably qualified professionals. Volkswagen  
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Driving with exterior lighting that is inoperative may be against the law.  
Additional bulb specifications  
Some bulbs may have certain manufacturer specifications that differ from conventional light bulbs. The respective name will be on the bulb socket or glass bulb.  
WARNING  
If the vehicle lighting is not used appropriately for the weather conditions, the road will not be illuminated sufficiently. The vehicle will not be visible to other road  
users or will be difficult to see. This can cause accidents and serious or fatal injuries.  
Regularly check the vehicle's lighting system and turn signals.  
305  
     
Repair the lighting system and turn signals when necessary.  
WARNING  
Work in the engine compartment can result in accidents and serious injuries if bulb replacements are carried out incorrectly.  
Always follow the tasks described and observe the general safety precautions.  
Never perform a bulb replacement if you are not familiar with the required activities.  
If you are not sure how to carry out a bulb replacement, have the work required carried out by suitably qualified professionals. Volkswagen recommends  
contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
WARNING  
During the bulb replacement, the sharp-edged parts of bulb housings and hot or exploding bulbs can cause serious injuries.  
Only change bulbs when they have cooled down completely.  
Always protect your hands during bulb replacement.  
NOTICE  
Water entering the headlight housing can damage the electrical system.  
After a bulb replacement, always fit the covers on the headlight housing.  
After installation, always check that the covers have been secured correctly.  
Information on bulb replacement  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Introduction.  
Always perform the following activities for bulb replacement in the specified sequence ⇒  
:
1. Park the vehicle a safe distance away from moving traffic on level and solid ground as soon as possible.  
2. Set the electronic parking brake.  
3. Switch the lights off.  
4. Turn off the turn signal if it is activated.  
5. Vehicles with an automatic transmission: Engage the parking lock  
6. Switch the ignition off.  
.
7. Allow the orientation lighting to turn off.  
8. Allow the affected light bulbs to cool down.  
9. Check if you can see that a fuse is burnt out ⇒  
Introduction.  
10. Change the affected light bulb according to the instructions ⇒  
.
A light bulb may only be replaced with the same type of light bulb. The respective name will be on the bulb socket or glass bulb.  
Never touch a glass light bulb with bare hands. The fingerprints left behind would vaporize from the heat when the bulb is switched on and condense on the  
reflector, which would then reduce the headlight brightness.  
11. Check the bulb function after a bulb is changed.  
If the bulb does not function, the bulb may not have been inserted correctly, may have fallen out, or the connector may not have been plugged in correctly.  
12. After every bulb replacement in the front of the vehicle, have the headlight adjustment checked by an authorized Volkswagen dealer or authorized Volkswagen  
Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
WARNING  
If the steps described for the bulb replacement are ignored, accidents may occur. Serious injuries may result.  
Always follow the tasks described and observe the general safety precautions.  
NOTICE  
Removing and inserting trim panels and headlights incorrectly can damage the vehicle paint and body.  
Always be careful when removing and inserting the trim panels and headlights.  
306  
   
Replacing bulbs in the vehicle body  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Introduction.  
Preparations  
Only perform these activities in the specified order:  
1. Refer to the information on bulb replacement and carry out the activities.  
2. Open the trunk lid.  
3. Remove the taillight from the vehicle body.  
Replacing bulbs  
Fig. 185 Side of the luggage compartment: removing the taillight.  
Fuse for taillight connector.  
Connector for taillight.  
Fixing screw for taillight.  
Removing the taillight  
1. Open the section of the side trim panel in the luggage compartment near the taillight in the direction of the arrow fig. 185.  
2. Remove the red securing clip on the connector fig. 185  
and remove the connector fig. 185  
. If necessary, use a suitable tool to help loosen the red  
locking mechanism.  
3. Remove the screw counterclockwise fig. 185  
.
4. Carefully pull the taillight toward the rear and out of the body.  
5. Remove the taillight and place it on a clean, flat surface.  
Replacing bulbs  
1. Turn the bulb holder counterclockwise until the stop and then remove it carefully from the taillight with the bulb.  
2. Replace the burned out bulb with a new bulb that is identical to the one being replaced.  
3. Insert the bulb holder carefully in the taillight and turn clockwise until the bulb holder locks into place.  
Installing the taillight  
1. Fit the connector fig. 185  
and press the red locking mechanism into the connector fig. 185  
.
2. Insert the taillight carefully into the opening on the body.  
3. Hold the taillight in the installation position with one hand and tighten the screw with the other hand fig. 185  
4. Make sure the taillight is installed correctly and is secure.  
.
5. Connect the connector to the bulb holder and press in the red securing clip.  
6. Close the section of the side trim panel in the luggage compartment near the taillight in the opposite direction of the arrow.  
7. Close the trunk lid.  
The illustration shows the left taillight. The right taillight housing is a mirror image of the left.  
307  
 
There are different versions of the taillights. The locations and versions of the bulb holders and bulbs may vary from the images.  
In LED taillights, some lighting elements may be equipped with “standard” bulbs. These bulbs can be replaced.  
Replacing fuses  
Introduction  
Due to the constant development of the vehicle, equipment-dependent fuse allocations, and the combined protection of multiple electrical equipment items using  
one fuse, a complete overview of the fuse layout is not available at the time of print. Detailed information about fuse allocations can be obtained from suitably  
qualified professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Generally, multiple electrical equipment items can be protected together through by fuse. On the other hand, some equipment items may use multiple fuses.  
Only replace fuses if the cause for the malfunction has been fixed. If a new fuse blows again after a short time, the electrical system must be checked by suitably  
qualified professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
WARNING  
The high voltage in the electrical system may cause electric shocks and severe burns. Contact with electric wires in the ignition system may result in serious or  
fatal injuries.  
Never touch the electrical wires in the ignition system.  
WARNING  
Using unsuitable fuses, repairing fuses, and bridging a power circuit without fuses can cause severe damage or fires within the vehicle. This could result in  
serious or fatal injuries.  
Replace fuses only with fuses of same rating and size. Make sure that the color and label are identical to the faulty fuse.  
Never repair fuses.  
Never use metal strips, paper clips or similar objects as substitutes for fuses.  
NOTICE  
Changing a fuse when the ignition is switched on, the engine is running, the light is switched on, or other electrical equipment is switched on could cause  
damage to the electrical system.  
Switch off the engine and turn off the light and other electrical equipment.  
Make sure that the engine cannot be started while a fuse is being replaced.  
NOTICE  
If a fuse is replaced by another fuse with a higher amp rating, this could also damage the vehicle's electrical system in another location.  
Never replace a fuse with a fuse that has a higher current rating.  
NOTICE  
Dirt and moisture in the fuse boxes can damage the electrical system.  
Protect open fuse boxes from dirt and moisture.  
Avoid short circuits in the electrical system.  
Check that the fuse box covers are tightly sealed again and are not damaged.  
There are more fuses in the vehicle than are specified in this chapter. These should only be replaced by an authorized Volkswagen dealer or authorized  
Volkswagen Service Facility qualified in this respect. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service  
Facility.  
Fuses in the engine compartment  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Introduction.  
Opening the fuse box in the engine/motor compartment  
308  
 
Fig. 186 In the engine compartment: Fuse box.  
Fuse box cover.  
The plastic pliers for removing fuses can be found on the inside of the fuse box cover or on the fuse panel.  
Removing the cover  
1. Open the hood.  
2. Press the catches in the direction of the arrow to unlock the fuse box cover fig. 186  
.
3. Remove the cover upward.  
Fitting the cover  
1. Place the cover onto the fuse box.  
2. Push the cover downwards until it audibly clicks into place on both sides.  
Fuse table for fuses in the engine compartment  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Introduction.  
The list shows the fuse locations for the equipment relevant to the driver. The first column of the table contains the fuse slot; the other columns include the fuse  
version, current rating, and the protected equipment.  
Depending on the country and the vehicle equipment, there may be differences from the fuse numbers and fuse slots listed in the table. If necessary, ask for the  
exact fuse assignment from suitably qualified professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen  
Service Facility.  
Fuse assignment  
309  
 
Fig. 187 Fuse locations in the engine compartment.  
Fuse location fig. 187:  
F6  
7.5 Amp, ATO®, brake light sensor.  
15 A, ATO®, horn.  
F15  
F19  
30 Amp, ATO®, windshield wipers.  
Fuses in the instrument panel  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Introduction.  
310  
 
Fig. 188 To the left of the steering wheel: Fuse box cover in the instrument panel (left-hand drive vehicles).  
Left-hand drive vehicle: Opening and closing the fuse box in the instrument panel  
Removing the cover  
1. Open the storage compartment on the driver's side and empty it, if necessary fig. 188.  
2. Open the storage compartment on the driver's side further in the direction of the arrow and pull it out.  
Fitting the cover  
1. Press the storage compartment into the mounts in the instrument panel until you hear the catch engage on both sides.  
2. Close the storage compartment on the driver side.  
Right-hand drive vehicle: Opening and closing the fuse box in the instrument panel  
Fig. 189 On the passenger's side: Fuse box cover in the instrument panel (right-hand drive vehicles).  
Damper element.  
Stop pin.  
Removing the cover  
1. Open the glove compartment and empty it if necessary.  
2. Push the damper element in the direction of the arrow and into the opening in the bracket, before pulling it out sideways fig. 189  
.
3. Push the catches up in the direction of the arrow while at the same time opening the storage compartment further fig. 189  
.
Fitting the cover  
1. Move the storage compartment into position.  
311  
   
2. Fit the damper element into the opening in the bracket and push it in the opposite direction to the arrow fig. 189  
until you hear it click into place.  
3. Push the storage compartment carefully forwards past the resistance of the stop pin fig. 189  
.
Fuse table for fuses in the instrument panel  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Introduction.  
The list shows the fuse locations for the equipment relevant to the driver. The first column of the table contains the fuse slot; the other columns include the fuse  
version, current rating, and the protected equipment.  
Depending on the country and the vehicle equipment, there may be differences from the fuse numbers and fuse slots listed in the table. If necessary, ask for the  
exact fuse assignment from suitably qualified professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen  
Service Facility.  
Fuse assignment  
Fig. 190 Fuse assignment in the instrument panel.  
Fuse locations fig. 190:  
F4  
7.5 Amp, MINI®, anti-theft alarm system.  
F6  
10 A, ATO®, automatic transmission selector mechanism.  
10 amp, MINI®, climate control bar, rear window defroster relay.  
7.5 Amp, MINI®, dipped beam light switch, rain/light sensor, electronic parking brake.  
7.5 Amp, MINI®, Display, Infotainment system control panel.  
40 Amp, ATO®, exterior lighting on the left side.  
20 Amp, ATO®, Infotainment system.  
F7  
F8  
F10  
F11  
F12  
F14  
F16  
40 Amp, ATO®, blower regulator.  
7.5 Amp, MINI®, telephone.  
312  
 
F23  
F24  
F26  
F27  
F40  
F42  
F47  
F51  
F53  
20 Amp, JCASE®, power sunroof.  
40 Amp, ATO®, exterior lighting on the right side.  
30 Amp, ATO®, seat heating.  
30 Amp, ATO®, interior lighting.  
20 Amp, ATO®, cigarette lighter, sockets. Note the installation position, factory-standard fuse location as shown in the illustration.  
40 Amp, ATO®, central locking system.  
15 Amp, ATO®, rear window wiper.  
25 Amp, ATO®, rear seat heating.  
30 Amp, ATO®, rear window defroster.  
Fuse locations for vehicles with a factory-installed trailer hitch.  
F22  
F28  
F38  
F44  
15 amp, ATO®, trailer charging cable.  
25 Amp, ATO®, left trailer control module.  
25 Amp, ATO®, right trailer control module.  
15 Amp, ATO®, trailer control module.  
Power windows and seats can be protected by circuit breakers or control modules, which switch back on automatically several seconds after correcting the  
overload, for example when door windows are frozen shut.  
Replacing blown fuses  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Introduction.  
Preparations  
1. Switch off the ignition, lights and all other electrical equipment.  
Detecting blown fuses  
Fig. 191 Blown fuse (general example).  
A blown flat connector fuse (ATO ®, MINI®) has metal strips that have burned through, which you can see through the transparent housing from above and from  
the side fig. 191  
.
A blown block fuse (JCASE ®) is recognizable by the melted metal strip seen through the transparent housing from above fig. 191  
.
Fuse versions  
Standard flat connector fuse (ATO®).  
Small flat connector fuse (MINI®).  
Block fuse (JCASE®).  
Fuse color codes  
313  
 
Fuses (ATO® - MINI®).  
Color  
Current rating  
Black  
1 A  
Purple 3 A  
Orange 5 A  
Brown 7.5 A  
Red  
10 A  
15 A  
Blue  
Yellow 20 A  
White or clear 25 A  
Green  
30 A  
Light green 40 A  
Fuses (JCASE®)  
Blue  
Pink  
Green  
Red  
20 A  
30 A  
40 A  
50 A  
Yellow 60 A  
Replacing fuses  
Fig. 192 Plastic pliers for removing or installing a fuse (general example).  
1. Remove plastic tongs from either the fuse box or the cover of the fuse box fig. 192.  
2. Depending on the design of the fuse, slide the appropriately sized clamp on the plastic pliers onto the fuse from above or from the side.  
3. Remove the fuse.  
4. If a fuse is blown, replace with a fuse with the same rating (same color and same label) and the same size  
5. After inserting the new fuse, place the plastic pliers back in the cover, if necessary.  
6. Reinstall the cover or close the fuse box cover.  
⇒
.
NOTICE  
If a fuse is replaced by a fuse with a higher current rating, this could damage the electrical system in another location.  
Never replace a fuse with a fuse that has a higher current rating.  
314  
   
Jump-starting  
Introduction  
For technical reasons the vehicle must not be tow-started ⇒  
. If the engine cannot start because the 12 V vehicle battery is dead, the 12 V vehicle battery on  
another vehicle can be used to start your vehicle.  
For vehicles with a 12 V vehicle battery in the vehicle interior or luggage compartment, the jumper cables may only be connected to the jump-start points in the  
engine compartment.  
WARNING  
Using jumper cables incorrectly and performing a jump-start incorrectly could cause the 12 V vehicle battery to explode. Serious injuries may result.  
Always read and heed the warnings and safety precautions before working on the 12 V vehicle battery  
Never confuse the positive battery terminal with the negative battery terminal.  
Never jump-start a vehicle with a frozen or thawed 12 V vehicle battery.  
⇒
Introduction.  
WARNING  
During a jump-start, a highly explosive gas mixture builds up at the 12 V vehicle battery. Sparks produced during a jump-start could ignite the flammable gas.  
Serious injuries may result.  
Always keep fires, sparks, open flames, and lit cigarettes far away from the 12 V vehicle battery.  
Avoid discharging static electricity near the 12 V vehicle battery.  
NOTICE  
Tow-starting can cause severe damage to the vehicle.  
Jump-start the vehicle to start the engine.  
NOTICE  
A drained 12 V vehicle battery can freeze, be damaged and fail at temperatures around approx. 0 °C (approx. +32 °F).  
Always replace a frozen or thawed 12 V vehicle battery.  
Ground jump-start point  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Introduction.  
Fig. 193 In the engine compartment: Negative terminal jump-start point.  
The jump-start point (negative terminal) is for connecting the black jumper cable fig. 193.  
The vehicle can give and receive a jump-start using this negative terminal jump-start point.  
315  
     
Preparing and Performing a Jump-start  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Introduction.  
Preparations  
Observe the following for jump-starting:  
Wear suitable eye protection and safety gloves ⇒  
.
Pay attention to the operating instructions provided by the manufacturer of the jump-start cables.  
Open the hood.  
Always use a jumper cable with fully insulated terminal clamps and without any insulation defects for jump-starting  
⇒
.
Ensure that there is sufficient distance between the vehicle providing the jump-start and the vehicle receiving the jump-start, otherwise current could already  
flow when connecting the positive battery terminals.  
Make sure the terminal clamps have sufficient contact with metal.  
Jumper cable  
So that vehicles can be jump-started and can jump-start others, an appropriate jumper cable is required.  
The following jumper cable wire diameters must not be fallen short of by the vehicle providing the jump-start.  
Vehicles with electric drivetrain: To jump-start the vehicle with a drained 12 V vehicle battery, the wire diameter of the jumper cable must be at least 25 mm2  
(0.038 in2).  
Vehicles with hybrid drive: To jump-start the vehicle with a drained 12 V vehicle battery, the wire diameter of the jumper cable must be at least 25 mm2  
(0.038 in2).  
Vehicles with a gasoline engine: To jump-start the vehicle with a drained 12 V vehicle battery, the wire diameter of the jumper cable must be at least 25 mm2  
(0.038 in2).  
Vehicles with a diesel engine: To jump-start the vehicle with a drained 12 V vehicle battery, the wire diameter of the jumper cable must be at least 35 mm2  
(0.054 in2).  
Vehicle Receiving the Jump-start  
1. Check that the discharged 12 V vehicle battery is properly connected to the 12 V vehicle electrical system.  
2. If a 12 V vehicle battery with a viewing window has been installed, check the color of the viewing window. If the viewing window is light yellow or has no color,  
do not perform a jump-start and contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Vehicle Providing the Jump-start  
1. Pay attention to the operating instructions provided by the vehicle manufacturer.  
2. Check that the battery providing the jump-start has the same voltage (12 V) and approximately the same battery capacity as the discharged 12 V vehicle  
battery. Pay attention to the information printed on the battery of the vehicle providing the jump-start.  
Jump-starting  
Fig. 194 Diagram for connecting the jumper cables.  
Positive battery terminal of the vehicle receiving the jump-start.  
Positive battery terminal of the vehicle providing the jump-start.  
316  
 
Suitable negative terminal of the vehicle providing the jump-start: Preferably a jump-start point (negative connection), a large metal part that is bolted securely  
to the engine block, or the engine block itself.  
Jump-start point (negative terminal) of the vehicle receiving the jump-start.  
Only connect the jumper cables in the sequence A – B – C – D fig. 194.  
1. Switch the ignition off on both vehicles.  
2. In the engine compartment, open the cover on the positive battery terminal (+) of the 12 V vehicle battery, if fitted.  
3. Connect one end of the red jumper cable to the positive battery terminal (+) of the 12 V vehicle battery with the discharged 12 V vehicle battery fig. 194  
⇒
.
4. Connect the other end of the red jumper cable to the positive battery terminal (+) on the vehicle providing current fig. 194  
.
5. Connect one end of the black jumper cable preferably to the negative terminal (–) jump-start point on the vehicle with the 12 V vehicle battery providing current  
fig. 194  
.
Or: If there is no negative terminal (–) jump-start point, connect the end of the black jumper cable to a large metal part that is bolted securely to the engine  
block, or the engine block itself, on the vehicle with the 12 V vehicle battery providing current fig. 194  
.
6. Connect the other end of the black jumper cable to the negative terminal (–) jump-start point on the vehicle with the discharged 12 V vehicle battery fig. 194  
⇒
.
7. Route the jumper cables so that they cannot become caught in moving parts in the engine compartment.  
Start the engine  
1. Start the engine in the vehicle that is providing current and allow it to idle.  
2. Wait a few minutes and then start the vehicle's engine with the discharged 12 V vehicle battery. If the engine does not start, stop the starting process after ten  
seconds, and try again after approximately one minute.  
If the engine still will not start, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Removing the jumper cables  
1. Before disconnecting the jumper cables, switch off the low beam headlight if necessary.  
2. In the vehicle with the drained 12 V vehicle battery, switch on the blower for the air conditioner and the rear window defroster. This will reduce any voltage  
surges that may occur when disconnected.  
3. Once the vehicle has been jump-started, always disconnect the jumper cables in the order D – C – B – A fig. 194.  
4. Close the cover of the positive terminal (+), if fitted.  
After successful jump-starting, have the 12 V vehicle battery checked by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen  
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
WARNING  
Performing a jump-start incorrectly can cause the 12 V vehicle battery to explode, which can cause serious injuries.  
Always wear suitable eye protection and safety gloves.  
Never lean over the 12 V vehicle battery.  
Always connect the positive cable first and then the negative cable.  
Never connect the negative terminal to parts of the fuel system or to the brake lines.  
Ensure that there is no contact between the non-insulated parts of the terminal clamps.  
Make sure the cable insulation is free from any defects.  
Make sure that the cable that is connected to the positive battery terminal on the 12 V vehicle battery does not come into contact with any vehicle  
components that conduct electricity.  
NOTICE  
A drained 12 V vehicle battery can freeze at temperatures around approx. 0 °C (approx. +32 °F), suffer damage and fail.  
Always replace a frozen or thawed 12 V vehicle battery.  
Towing  
Introduction  
Towing requires practice, particularly if a towing cable is used. Both drivers should be familiar with the special considerations when towing. Inexperienced drivers  
should not tow.  
317  
 
Follow all applicable laws when towing.  
Always make sure the towing force does not exceed the permitted level and there are no shock loading conditions. There is always the risk of the coupling becomin  
overloaded when driving off-road.  
WARNING  
The vehicle handling and braking efficiency will change considerably when it is towed. This may cause you to lose control of the vehicle and result in accidents  
and serious or fatal injuries.  
Bear in mind that more force is required for steering and braking during towing.  
WARNING  
If a vehicle that has no electrical power is towed, the electronic steering lock may suddenly engage. If this happens, you will not be able to move the steering  
wheel. This can cause accidents and serious or fatal injuries.  
Never turn off the ignition with the starter button while towing.  
If the vehicle loses power while it is being towed, stop towing the vehicle immediately and see an authorized Volkswagen dealer or authorized  
Volkswagen Service Facility for assistance.  
WARNING  
If a vehicle that has no electrical power is towed or the vehicle key is removed from the ignition lock during towing, the steering lock may suddenly engage. If this  
happens, you will not be able to move the steering wheel. This can cause accidents and serious or fatal injuries.  
Never remove the remote control vehicle key from the ignition lock while towing.  
If the vehicle loses power while it is being towed, stop towing the vehicle immediately and see an authorized Volkswagen dealer or authorized  
Volkswagen Service Facility for assistance.  
NOTICE  
When pushing the vehicle by hand, the taillights, side spoiler on the rear window and large sections of sheet metal could be damaged and the rear spoiler could  
detach.  
When pushing the vehicle by hand, do not press on the taillights, side spoiler on the rear window, large sections of sheet metal, or the rear spoiler.  
Towing  
Towing refers to using a vehicle to pull another vehicle that cannot be driven.  
The vehicle can be towed using a tow bar or tow rope:  
The maximum permissible speed is 50 km/h (30 mph).  
The maximum permissible distance is 50 km/h (30 miles).  
The easiest and safest way to tow is using a tow bar. You should use a towing cable only if a tow bar is not available. The towing cable should be elastic to protect  
both vehicles. Use a cable made of synthetic rubber or a similar elastic material.  
Towing with a tow truck  
If your vehicle will be raised by one axle when towing, only the axle listed below may be raised, depending on the transmission and engine combination:  
Front-wheel drive  
Automatic transmission Front axle  
Manual transmission Front axle  
All-wheel drive (4MOTION)  
Automatic transmission Front axle  
Manual transmission Front axle  
WARNING  
Vehicle components can be badly damaged by incorrectly attached tow ropes or tow bars. This increases the risk of accident and could result in serious or fatal  
injuries.  
Only ever secure the vehicle to be recovered and towed at the points designed for this purpose.  
318  
 
Never secure the tow rope or the tow bar to axle or suspension components.  
Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility and have the vehicle taken away on a tow truck, if necessary.  
Instructions for towing  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Introduction.  
A vehicle being towed can still signal a turn using the turn signals even if the emergency flashers are switched on. To do this when the ignition is switched on,  
activate the turn signal for the desired direction. The emergency flashers will stop while the turn signal is active. The emergency flashers will automatically activate  
again once the turn signal and high beam lever returns to the neutral position.  
When may this vehicle not be towed?  
The vehicle must not be towed in the following situations:  
If the 12 V vehicle battery is drained.  
The indicator in the instrument cluster display does not function perfectly.  
If the towing distance is greater than 50 km/h (30 miles).  
The selector lever of the automatic transmission cannot be moved to neutral (position N).  
The electronic parking brake cannot be released.  
The steering lock cannot be released.  
If the wheel clearance or the steering function can no longer be secured after an accident.  
If the vehicle cannot be towed on its own wheels due to one of the conditions listed, contact professional assistance and have the vehicle transported by a tow truck  
if necessary.  
Towing  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Introduction.  
Secure the tow rope or tow bar only at the permitted points:  
Towing lug.  
Ball mount.  
WARNING  
Vehicle components can be badly damaged by incorrectly attached tow ropes or tow bars. This increases the risk of accident and could result in serious or fatal  
injuries.  
Only ever secure the vehicle to be recovered and towed at the points designed for this purpose.  
Never secure the tow rope or the tow bar to axle or suspension components.  
Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility and have the vehicle taken away on a tow truck, if necessary.  
Preparations  
Make sure the tow rope is not twisted. Otherwise it could disconnect from the towing eye while towing.  
Switch the ignition and emergency flashers on in both vehicles. However, do not do this if it is prohibited by law.  
Read and comply with the information and instructions for towing given in the Owner's Manual for the other vehicle.  
Towing vehicle (front)  
1. Only start to drive when the tow rope is taut.  
2. Be especially careful when accelerating.  
3. Avoid sudden braking and driving maneuvers.  
4. Do not exceed the permitted towing weight of the vehicle.  
Vehicle being towed (rear)  
1. Make sure the ignition is always switched on so that the steering wheel is not locked and so that the turn signal and windshield wiper can be used if needed.  
The brake booster and power steering only work when the engine is running. Otherwise, the brake pedal needs to be pressed much harder and more force is  
required to steer.  
2. Make sure the vehicle key is always in the vehicle during the towing process  
⇒
Introduction.  
3. For vehicles with an automatic gearbox: Select gear  
4. Release the electronic parking brake.  
.
5. Make sure the tow rope is always taut.  
319  
NOTICE  
If the battery charge level of the 12 V vehicle battery is insufficient, you will not be able to release the electronic parking brake and steering lock. The vehicle  
may be damaged when towed.  
To release the electronic parking brake and steering lock, put the vehicle into drive-ready mode, if necessary by means of a jump-start if there is a loss of  
power or malfunctions.  
Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility and have the vehicle taken away on a tow truck, if necessary.  
Installing the front towing eye  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Introduction.  
Depending on the country and vehicle equipment, the mount for the towing eye is situated behind the bumper cover.  
1. Before having it towed, check that your vehicle has a threaded mount for the towing eye.  
2. Read and heed the information about towing.  
3. Otherwise, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility and have the vehicle taken away by a tow truck if necessary.  
The towing eye must always be kept in the vehicle ⇒  
.
NOTICE  
Using a towing eye that is not suitable for the vehicle can damage the vehicle.  
When towing, always use the towing eye enclosed with your own vehicle in the vehicle tool kit, or another suitable towing eye.  
Installing the front towing eye  
Fig. 195 In the right front bumper: Remove cover.  
Fig. 196 In the right front bumper: Screw in towing eye.  
1. Remove the towing eye from the vehicle tool kit in the luggage compartment.  
2. Press on the marked area of the cover in the direction of the arrow to release the catch on the cover fig. 195.  
3. Remove the cover, let it hang from the vehicle or place it in the vehicle if necessary  
⇒
.
320  
     
4. Rotate the towing eye in the direction of the arrow as far as possible to install it in the mount fig. 196 , ⇒  
. Use a suitable object to tighten the towing eye  
completely and securely in the mount.  
5. After the vehicle has been towed, unscrew the towing eye with a suitable object in the opposite direction to the arrow.  
6. Insert the cap into the respective opening and press in until it engages.  
7. If necessary, clean the towing eye and return it to the vehicle tool kit in the luggage compartment.  
NOTICE  
If the towing eye is not fully and tightly screwed into the mount, it may tear out of the mount when towing the vehicle. Tearing out the towing eye may cause  
damage to the vehicle.  
Always screw the towing eye completely and securely into the mount.  
NOTICE  
Removing and fitting the cover and towing eye incorrectly may cause damage to the vehicle's paint and body.  
Always remove and fit the cover and towing eye carefully.  
Installing the rear towing eye  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Introduction.  
Depending on the country and vehicle equipment, the mount for the towing eye is situated behind the bumper cover.  
1. Before having it towed, check that your vehicle has a threaded mount for the towing lug.  
2. Read and heed the information about towing.  
3. Otherwise, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility and have the vehicle taken away by a tow truck if necessary.  
The towing eye must always be kept in the vehicle ⇒  
.
NOTICE  
Using a towing eye that is not suitable for the vehicle can damage the vehicle.  
When towing, always use the towing eye enclosed with your own vehicle in the vehicle tool kit, or another towing eye suitable for the vehicle.  
Installing the rear towing eye  
Fig. 197 In the right rear bumper: Remove the cover, variant 1.  
321  
       
Fig. 198 In the right rear bumper: Remove the cover, variant 2.  
Fig. 199 In the right rear bumper: Screw in towing eye, variant 1.  
Fig. 200 In the right rear bumper: Screw in towing eye, variant 2.  
1. Remove the towing eye from the vehicle tool kit in the luggage compartment.  
2. Press on the marked area of the cover in the direction of the arrow to release the catch on the cover fig. 197.  
3. Remove the cover, let it hang from the vehicle or place it in the vehicle if necessary  
⇒
.
4. Rotate the towing eye in the direction of the arrow as far as possible to install it in the mount fig. 199 , ⇒  
. Use a suitable object to tighten the towing eye  
completely and securely in the mount.  
5. After the vehicle has been towed, unscrew the towing eye with a suitable object in the opposite direction to the arrow.  
6. Insert the cap into the respective opening and press in until it engages.  
7. If necessary, clean the towing eye and return it to the vehicle tool kit in the luggage compartment.  
NOTICE  
322  
 
If the towing eye is not fully and tightly screwed into the mount, it may tear out of the mount when towing the vehicle. Tearing out the towing eye may cause  
damage to the vehicle.  
Always screw the towing eye completely and securely into the mount.  
NOTICE  
Removing and fitting the cover and towing eye incorrectly may cause damage to the vehicle's paint and body.  
Always remove and fit the cover and towing eye carefully.  
Vehicles with a trailer hitch  
In vehicles with a factory-equipped trailer hitch, there is no mount for the threaded towing eye behind the cover.  
1. To tow, swivel the ball hitch out or mount and use it.  
NOTICE  
Using an unsuitable towing bar could damage the ball hitch and the vehicle.  
Always use a tow bar specifically designed for mounting on a ball mount for towing.  
If you do not have a suitable tow bar, use a tow rope for towing.  
323  
   

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