Get Driver assistance systems -> Front Assist Guide for Volkswagen Tiguan 4 Door 2023

The ultrasonic sensors are dirty, obscured or damaged. Clean the ultrasonic sensors ⇒ Vehicle care.

Clear the area around the ultrasonic sensors and check if there is noticeable damage ⇒ Sensors and Cameras .

The system limitations are not adhered to ⇒ ACC system limitations.

The brakes are overheating, and the regulation function has been automatically canceled. Let the brakes cool down and check the function again.

If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an

authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Additional information may be displayed in the vehicle status, depending on the malfunction ⇒ Vehicle settings menu .

The Adaptive Cruise Control cannot start

Make sure the following requirements are met:

Vehicles with an automatic transmission: A gear is engaged for driving forward.

The brake lights on the vehicle are functioning.

The brake lights on the electronically connected trailer are functioning.

ESC is not regulating.

The brake pedal is not being pressed.

Unusual noises during automatic braking

This is normal and not a cause for concern.

Front Assist

Introduction

Front Assist can recognize impending

forward collisions and warn the driver.

In addition, the system can provide

support when braking and initiate an

automatic braking maneuver.

The Front Assist system can help to avoid accidents but cannot replace the driver's attention.

Front Assist works solely within the system limitations. Warning times vary depending on the Trafﬁc Situation and the driving behavior.

Range of functions

Front Assist includes the following additional functions, depending on the vehicle equipment and the country:

Pedestrian Monitoring.

The functions named are automatically active if Front Assist is switched on.

Recognizable objects

Autonomous Emergency Braking (Front Assist) can recognize the following objects, depending on the vehicle equipment and the country:

Vehicles.

Bikes.

Pedestrians.

Driving with Front Assist

You can cancel automatic braking interventions by moving the steering wheel or pressing the accelerator pedal.

Automatic braking

Front Assist can brake the vehicle to a stop. The vehicle will not be held at a stop after that. Press the brake pedal.

The brake pedal feels more ﬁrm during an automatic braking maneuver.

WARNING

Front Assist is not a replacement for the driver's attention and works only within the system limitations. Front Assist cannot detect all driving situations and may

not react, may react with a delay, or may react in a way that is not desired. If you are careless, there is a risk of accidents, serious injuries and death.

Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the vehicle.

Observe the system limitations ⇒ Front Assist system limitation s.

Always adapt your speed and distance to vehicles driving ahead based on the visual, weather, road, and trafﬁc conditions.

Consider interrupting automatic Autonomous Emergency Braking (Front Assist) interventions if necessary.

When Front Assist warns you, brake the vehicle immediately or maneuver around the obstacle, depending on the driving situation.

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If you are unsure which functions are included with your vehicle depending on the vehicle equipment and country, consult suitably qualiﬁed professionals

before starting your journey. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Warning levels and braking support

Please read the introductory information and heed the Warnings and Notice ⇒

Introduction.

Speed ranges

Autonomous Emergency Braking (Front Assist) provides maximum support within these speed ranges:

Response to vehicles: Approx. 3 mph (approx. 5 km/h) to approx. 155 mph (approx. 250 km/h).

Response to bikes: Approx. 3 mph (approx. 5 km/h) to approx. 155 mph (approx. 250 km/h).

Response to pedestrians: Approx. 3 mph (approx. 5 km/h) to approx. 40 mph (approx. 65 km/h).

The support system can involve an advance warning, an immediate warning, automatic braking or braking support. A distance warning may also be displayed.

Inﬂuencing factors

Whether and in which speed range Autonomous Emergency Braking (Front Assist) reacts to the named objects is dependent on the following factors:

Type of object.

Movement direction of the object.

Speed of the object.

Speed of the vehicle.

The work area can therefore be limited if the vehicle approaches an object very quickly and thus has little time to react.

Furthermore, not all warning levels are passed through in all situations. Depending on the speed, there may not be, for example, an advance warning or immediate

warning, but rather an automatic braking maneuver that occurs straight away, so as to best protect the detected object.

Distance warning

Front Assist detects if there is a safety hazard from following the vehicle ahead too closely.

The indicator light turns on. Increase the distance.

Advance warning

Front Assist detects a possible collision and prepares the vehicle for possible emergency braking.

A warning tone sounds and the warning light turns on. Apply the brakes or maneuver to avoid the collision.

Immediate warning

If you do not respond to the advance warning, the brakes may be applied brieﬂy to indicate the increasing risk of a collision. Apply the brakes or maneuver to avoid

the collision.

Automatic braking

Autonomous Emergency Braking (Front Assist) can brake the vehicle automatically in several stages of increasing braking force. Reducing the vehicle speed may

help to reduce the damage resulting from a collision.

Braking support

If the system detects that you are not braking enough before an impending collision, Front Assist can increase the braking force and thus help to reduce the risk of

collision. The braking support is only active as long as you are ﬁrmly pressing the brake pedal.

Front Assist system limitations

Please read the introductory information and heed the Warnings and Notice ⇒

Introduction.

Limits of the sensor system

Front Assist detects driving situations using a radar sensor in the front of the vehicle. The radar sensor has a range of up to approx. 120 m (approx. 400 ft).

Observe the limits of the radar sensor ⇒ Limits of the sensor system . Always be attentive and intervene yourself if necessary!

After starting the vehicle

Autonomous Emergency Braking is not available or availability is limited directly after starting the vehicle or after restarting the system. During this time,

the white indicator light in the instrument cluster display comes on.

Unrecognizable objects

Autonomous Emergency Braking (Front Assist) may not react or may react with a delay to the following objects:

If there are oncoming vehicles or vehicles crossing the street

Stationary or oncoming pedestrians; generally no reaction to people without Pedestrian Monitoring.

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Stationary cyclists, oncoming cyclists or cyclists crossing the street.

Pedestrians and cyclists who are not detected as such, for example because they are fully or partially hidden.

Functional limitations

In addition to the situations speciﬁed in the sensor system limitations, Front Assist may not react, may react with a delay, or may react in a way that is not desired in

the following situations, among others:

When driving in reverse

If ESC is regulating.

If the Offroad driving mode is switched on (depending on the vehicle equipment).

When ESC Sport (depending on the vehicle equipment) is switched on ⇒ Switching the braking support system on and off .

If multiple brake lights on the vehicle are malfunctioning.

If multiple brake lights are malfunctioning on a trailer that is connected to the vehicle electrical system

If the vehicle is accelerating very quickly or the accelerator pedal is pressed all the way down

In unclear trafﬁc situations, for example if vehicles driving ahead are braking quickly or are turning

If Front Assist is malfunctioning

Switching off Front Assist

Depending on the system, Front Assist may not be suitable in the following situations and must be switched off if they occur

If the vehicle is not being driven on public roads, for example during off-road driving or on a racetrack.

If the vehicle is being towed or transported

⇒

If add-ons such as auxiliary headlights cover the radar sensor.

If the radar sensor is malfunctioning

Following a violent impact affecting components within the range of the radar sensor, e.g. following a rear-end collision.

If there are multiple unwanted activations

WARNING

Using Front Assist in these situations may result in accidents and serious or fatal injuries.

Switch off Front Assist in the speciﬁed situations.

Using Front Assist

Please read the introductory information and heed the Warnings and Notice ⇒

Introduction.

When you switch on the ignition, Front Assist and the advance warning (depending on the country) are automatically switched on.

However, Front Assist is not available or its availability is restricted while the white indicator light is turned on.

Volkswagen recommends always leaving Front Assist, distance warning, and advance warning switched on. For exceptions to this, see ⇒ Front Assist system

limitations .

Switching on and off

You can switch Autonomous Emergency Braking on and off manually and view the switched on condition.

In the instrument cluster display:

1. Press the

button.

2. Switch Autonomous Emergency Braking on or off.

Depending on the vehicle equipment, the

button is located either on the multi-function steering wheel or the turn signal and high beam lever.

In the Infotainment system:

1. Open the Assistance systems menu.

2. Switch Autonomous Emergency Braking on or off in the corresponding submenu.

If you switch off Front Assist, the advance warning and distance warning will also be switched off. The yellow indicator light turns on in the instrument

cluster display.

Adjusting the distance and advance warning setting

If Front Assist is switched on, you can set the following settings in the assistance systems menu of the Infotainment system depending on the equipment and

country:

Switch on and off distance warning.

Switch on and off advance warning.

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Set the warning period for the advance warning.

Troubleshooting

Please read the introductory information and heed the Warnings and Notice ⇒

Introduction.

Front Assist starts

The white indicator light comes on.

Autonomous Emergency Braking (Front Assist) is temporarily not available or has limited availability. After driving straight for a short distance, Autonomous

Emergency Braking is available again and the indicator light goes out. If the vehicle does not drive, the indicator light stays on.

Front Assist is not available, and the radar sensor does not have suﬃcient visibility

The radar sensor is dirty. Clean the radar sensor ⇒ Vehicle care.

The visibility of the radar sensor is limited due to weather conditions, such as snow, or from soap residue or coatings. Clean the radar sensor ⇒ Vehicle care

Radar sensor visibility is limited by attachments, decorative frames on license plate holders, or stickers. Clear the area around the radar sensor ⇒ Sensors

and Cameras.

The radar sensor is misaligned or damaged, for example as a result of damage to the front of the vehicle. Check if there is noticeable damage ⇒ Sensors and

Cameras.

Painting work was carried out on or structural modiﬁcations were made to the front of the vehicle ⇒ Repairs and technical modiﬁcations.

The original Volkswagen emblem is not used. Volkswagen recommends the use of Volkswagen original parts or Volkswagen original accessories, which you

can acquire from an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

If the problem persists, turn off Autonomous Emergency Braking and contact suitably qualiﬁed professionals. Volkswagen recommends contacting an

authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Front Assist is not functioning as expected or has been triggered multiple times unnecessarily

The radar sensor is dirty. Clean the radar sensor ⇒ Vehicle care.

The system limitations are not adhered to ⇒ Front Assist system limitation s.

If the problem persists, turn off Autonomous Emergency Braking and contact suitably qualiﬁed professionals. Volkswagen recommends contacting an

authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Lane Keeping System (Lane Assist)

Introduction

Lane Assist helps the driver to stay in a

lane, within the system limitations. This

function is not suitable for, and not

designed for, autonomously keeping

your vehicle in a lane.

If the system detects that the vehicle is coming too close to a lane marker, Lane Assist warns the driver with corrective steering. The driver can override the

corrective steering at any time.

Speed range

Lane Assist is ready to take control (active system status) when a lane marking is detected within the system limits above approximately 60 km/h (approximately

35 mph).

WARNING

Lane Assist is not a replacement for the driver's attention and works only within the system limitations. Lane Assist cannot detect all driving situations and may

not react, may react with a delay, or may react in a way that is not desired. If you are careless, there is a risk of accidents, serious injuries and death.

Always stay attentive and do not rely solely on the system. The driver is always responsible for keeping the vehicle within the lane.

Observe the system limitations ⇒ Lane Assist system limitations.

Always adapt your speed and distance to vehicles driving ahead based on the visual, weather, road, and trafﬁc conditions.

Always keep your hands on the steering wheel so that you are prepared to steer at any time.

Override immediately by steering if the system intervenes when it should not.

Pay attention to indicators in the instrument cluster display and respond to the prompts accordingly when the trafﬁc situation allows.

Lane Assist system limitations

Please read the introductory information and heed the Warnings and Notice ⇒

Introduction.

Limits of the sensor system

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Driver assistance systems -> Front Assist for Your Volkswagen Tiguan 4 Door 2023

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