Driver assistance systems -> Semi-automatic vehicle control in a medical emergency for Your Volkswagen Tiguan 4 Door 2023

It can take a few seconds once the ignition has been switched on for a system fault to be recognized.  
If Lane Assist is not available, Emergency Assist is not available either.  
If Lane Assist is not available, Travel Assist is not available either.  
The system is functioning differently than expected  
1. Do not mount any objects on the steering wheel.  
Comfort drive Travel Assist  
Introduction  
Thanks to the comfort drive Travel  
Assist, within the system limitations, the  
vehicle can maintain a distance, which  
has been preselected by the driver, to  
the vehicle in front and hold the  
preferred position within the lane  
(adaptive lane guidance).  
Does this vehicle have Travel Assist?  
The vehicle has Travel Assist, if the  
button on the multi-function steering wheel is available.  
Speed range  
Travel Assist operates in a speed range between around 30 km/h (approximately 20 mph) and around 210 km/h (approximately 130 mph). This range is expanded  
to, from 0 km/h (0 mph) to around 250 km/h (approximately 155 mph), for the adaptive lane guidance. This speed range may vary depending on the country.  
Travel Assist system limitations  
Travel Assist detects driving situations using the same sensor technology as the Adaptive Cruise Control (ACC) and Lane Keeping System (Lane Assist).  
Note the system limitations and information regarding ACC and Lane Assist. Always pay attention and intervene yourself if necessary!  
Driving with Travel Assist  
Travel Assist automatically regulates the speed and steers the vehicle. Within the system limitations, Travel Assist can also bring the vehicle to a halt behind a  
stopping vehicle and drive on again.  
You can override the Travel Assist regulation function at any time.  
Displays  
Fig. 143 In the instrument cluster display: Display during active control.  
Adaptive lane guidance is active.  
Set distance, no vehicle recognized in front.  
Indicator lights on the instrument cluster display show the Travel Assist status, depending on the vehicle equipment:  
Travel Assist active, Adaptive Cruise Control and adaptive lane guidance active.  
guidance passive.  
Driver intervention request  
Travel Assist active, Adaptive Cruise Control active and adaptive lane  
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If you remove your hands from the steering wheel, the system will ask you to take over the steering wheel after a few seconds with a message in the instrument  
cluster display and with audible warnings.  
If you do not respond, the system warns you with a brief braking maneuver.  
Travel Assist is then deactivated.  
Alternatively, Emergency Assist is activated, depending on the vehicle equipment.  
WARNING  
Travel Assist is not a replacement for the driver's attention and works only within the system limitations. Travel Assist cannot detect all driving situations and  
may not react, may react with a delay, or may react in a way that is not desired. If you are careless, there is a risk of accidents, serious injuries and death.  
Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the vehicle.  
Note the system limitations of ACC ACC system limitations and Lane Assist Lane Assist system limitations.  
Always adapt your speed and distance to vehicles driving ahead based on the visual, weather, road, and traffic conditions.  
Always keep your hands on the steering wheel so that you are prepared to steer at any time.  
Take over steering immediately if a driver intervention prompt appears in the instrument cluster display or the deceleration by Travel Assist is not  
sufficient.  
Apply the brakes if the vehicle continues to roll unintentionally, e.g. after a driver intervention prompt.  
Operating Travel Assist  
Please read the introductory information and heed the Warnings and Notice   
Fig. 144 Left side of the multi-function steering wheel (variant 1).  
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Fig. 145 Left side of the multi-function steering wheel (variant 2).  
Switching on and starting the regulation function  
1. During forward travel with ACC switched on, press the  
button on the multi-function steering wheel.  
The vehicle switches from ACC to Travel Assist.  
Depending on the driving situation, the vehicle switches to the following system status in Travel Assist:  
If ACC is regulating, Travel Assist maintains the current speed and the preset distance from the vehicle driving ahead (system status inactive).  
At the same time, the vehicle is kept in its lane by steering movements when road markings are detected (system status active).  
If ACC is not regulating, Travel Assist is switched on, but stays deactivated.  
1. Press the  
button.  
Travel Assist switches the driving situation accordingly to an active or inactive system status.  
The indicator/warning light corresponding to the driving situation comes on in the instrument cluster display. A notification is also displayed.  
Canceling the regulation function  
1. Press the  
button briefly.  
Or: Press the brake pedal.  
The set distance remains saved.  
Changing to ACC  
1. Press the  
button on the multi-function steering wheel.  
The vehicle switches from Travel Assist to the system status of ACC corresponding to the driving situation.  
Adjusting further settings  
The further operation of Travel Assist corresponds to the operation of the ACC Adjusting the ACC settings.  
Troubleshooting  
Please read the introductory information and heed the Warnings and Notice ⇒  
Travel Assist is not available or is not functioning as expected  
The yellow indicator light turns on. In addition, a message is shown in the instrument cluster display.  
There is a malfunction in the sensor system. Check the causes and troubleshooting measures described in the information on ACC and Lane Assist.  
Malfunction or fault. Stop the engine and restart.  
The system limitations are not adhered to.  
If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an  
authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Take over the steering  
The white warning light will come on and a message will be shown in the instrument cluster display.  
You have let go of the steering wheel for a few seconds.  
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1. Take hold of the steering wheel and take over steering the vehicle.  
Take over the steering immediately  
The red warning light will come on and a message will be shown in the instrument cluster display. An audible warning will sound or the steering wheel will vibrate,  
depending on the driving situation.  
You have let go of the steering wheel for a long period of time or the system limits have been reached.  
1. Immediately take hold of the steering wheel and take over steering the vehicle.  
Comfort drive Travel Assist switches off automatically  
Vehicles without Emergency Assist:  
You have let go of the steering wheel for a long period of time.  
Malfunction or fault. Stop the engine and restart.  
If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an  
authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
The regulation function is canceled unexpectedly  
You have operated the turn signal.  
Semi-automatic vehicle control in a medical emergency (Emergency Assist)  
Introduction  
Emergency Assist can recognize driver  
inactivity and can automatically keep  
the vehicle in its lane and, if necessary,  
slow it down to a stop. The system can  
hereby actively help to avoid an  
accident or reduce the consequences of  
an accident.  
Emergency Assist system limitations  
Emergency Assist detects driving situations using the same sensor technology as the Adaptive Cruise Control (ACC) and Lane Keeping System (Lane Assist).  
WARNING  
Emergency Assist is not a replacement for the driver's attention and works only within the system limitations. Emergency Assist cannot detect all driving  
situations and may not react, may react with a delay, or may react in a way that is not desired. Emergency Assist also cannot always avoid accidents and serious  
injury by itself. If you are careless, there is a risk of accidents, serious injuries and death.  
Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the vehicle.  
Observe the system limitations of ACC ACC system limitations and Lane Assist Lane Assist system limitations.  
Always adapt your speed and distance to vehicles driving ahead based on the visual, weather, road, and traffic conditions.  
Driving with Emergency Assist  
Please read the introductory information and heed the Warnings and Notice ⇒  
Switching on and off  
When the ignition is switched on, Emergency Assist is active under the following conditions:  
The Lane Assist system and Adaptive Cruise Control (ACC) are switched on.  
A gear is engaged for driving forward.  
The system must detect lane markers on the left and right side of the vehicle.  
If Lane Assist is not available, Emergency Assist is not available either.  
Driver intervention request  
Using warning chimes and brief braking maneuver, Emergency Assist prompts an inactive driver to take over control of driving. In addition, a message is shown in  
the instrument cluster display.  
System intervention  
If you do not respond, the system can brake the vehicle and keep it in its lane. In the instrument cluster display, one of the following indicator lights comes on:  
System is regulating.  
System is regulating.  
You can stop the regulation function at any time by accelerating, braking or steering as appropriate for the traffic situation.  
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Whenever Emergency Assist is actively controlling the vehicle, the emergency flashers will switch on after a short delay to warn other road users.  
If the remaining stopping distance is sufficient, the vehicle slows down, if necessary, to a stop. The electronic parking brake then switches on automatically.  
WARNING  
Emergency Assist cannot detect all driving situations and may trigger in a way that is not desired. This could result in accidents and serious or fatal injuries.  
If the vehicle behaves unexpectedly, stop the intervention by Emergency Assist.  
Switch off the Lane Keeping System (Lane Assist).  
Do not use the comfort drive Travel Assist.  
Seek assistance from suitably qualified professionals and have the system checked. Volkswagen recommends contacting an authorized Volkswagen  
dealer or authorized Volkswagen Service Facility.  
Lane Change System (Side Assist)  
Introduction  
The Lane Change System (Side Assist)  
helps the driver to discern the traffic  
situation behind the vehicle.  
Radar sensors behind the rear bumper cover monitor the area behind the vehicle. The system measures the distance and difference in speed to other vehicles and  
informs the driver through visual signals in the housing of the outside mirrors.  
Only use Side Assist on secure roads.  
Speed range  
If Side Assist is switched on, it is active at speeds of approx. 15 km/h (approx. 9 mph) and above. Side Assist is deactivated at speeds below approx. 10 km/h  
(approx. 6 mph).  
WARNING  
Side Assist is not a replacement for the driver's attention and works only within the system limitations. Side Assist cannot detect all driving situations and all  
objects in the surrounding environment, and may not provide warnings, may provide warnings with a delay, or may provide warnings in a way that is not desired.  
If you are careless, there is a risk of accidents, serious injuries and death.  
Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the vehicle and changing lanes.  
Observe the system limitations Side Assist system limitations .  
Always adapt your speed and distance to vehicles driving ahead based on the visual, weather, road, and traffic conditions.  
Always keep your hands on the steering wheel so that you are prepared to steer at any time.  
Pay attention to the displays in the outside mirror housings and in the instrument cluster display, and act accordingly.  
Side Assist system limitations  
Please read the introductory information and heed the Warnings and Notice ⇒  
Limits of the sensor system  
Side Assist detects driving situations via the radar sensors in the rear area.  
Note the limits of the radar sensors Limits of the sensor system and always pay attention!  
Functional limitations  
In addition to the situations specified in the sensor system limitations, Side Assist may not correctly interpret the traffic situation in the following situations, among  
others:  
When driving in the center of two lanes.  
When lanes have different widths.  
When certain types of equipment are on the side of the road, such as high or offset guard rails.  
Restricted visibility  
Sunlight may reduce the visibility of the visual display in the outside mirror.  
Calibration  
The radar sensors calibrate once, on the first kilometer of a journey after the vehicle is delivered, and then again if the sensor technology has been repaired. The  
range of the sensors may be limited during the calibration phase.  
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