Get Driving -> Automatic transmission Guide for Volkswagen Tiguan 4 Door 2023

3. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility to have the system inspected. Volkswagen recommends contacting an

authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Automatic transmission

Automatic transmission: selecting the selector lever position

Fig. 121 Selector lever with lock button (arrow) on an automatic transmission.

When the ignition is switched on, the selected gear is shown in the instrument cluster display.

The drive gears are locked. Only select this gear when the vehicle is stationary.

To move the selector lever out of this position when the ignition is switched on, press the brake pedal and press the lock button on the selector lever.

Reverse gear is selected. Only select this gear when the vehicle is stationary. The transmission is in the neutral setting. No power is transferred to the wheels

and the engine braking effect is not available.

gear: normal program.

The transmission upshifts and downshifts automatically when in the forward driving gears. The shifting time depends on the engine load, the personal driving style,

and the driving speed.

gear: sport program.

The forward gears automatically upshift later and downshift earlier than in gear in order to fully utilize the engine power reserves. The shifting time depends on

the engine load, the personal driving style, and the driving speed.

To switch between gears and , tap the selector lever toward the rear

The selector lever will always spring back to the selector lever position

. This also applies when in the tiptronic shift gate ⇒ Shifting using tiptronic.

Selector lever lock

The selector lever lock prevents you from selecting a gear accidentally when in the

or position, causing the vehicle to roll.

To release the selector lever lock, switch the ignition on and press the brake pedal. Then press the lock button on the selector lever handle in the direction of the

arrow ﬁg. 121.

When skipping past the position, for example by switching from reverse gear to

, the selector lever is not locked. This makes it possible to free the vehicle

when it is stuck by “rocking” it. If the lever remains in the position for more than approx. 1 second when the vehicle is traveling at a speed lower than approx.

5 km/h (approx. 3 mph) and the brake pedal has not been pressed, the selector lever lock will engage ⇒

WARNING

If the brake pedal is released while the engine is running and gear

movement and accidents and serious injuries.

or is engaged, the vehicle will start moving. This can cause unintentional vehicle

When the engine is running and the

or gear is engaged, hold the vehicle with the brake pedal.

As the driver, never leave the driver seat when the engine is running and a gear is engaged.

If you have to leave the vehicle while the engine is running, always set the electronic parking brake and move the selector lever to the

position.

WARNING

Engaging the incorrect gear can cause you to lose control of the vehicle, which could lead to accidents and serious injuries.

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Never press the accelerator pedal when engaging a gear.

Never shift into reverse gear or engage the parking lock while the vehicle is moving.

WARNING

If the vehicle is left in selector lever position on inclines, the vehicle will roll downhill even if the engine is switched on. This can cause accidents and serious

injuries.

Never leave the vehicle in selector lever position

NOTICE

If the electronic parking brake is not switched on while the vehicle is stationary and the brake pedal is released while the parking lock

may move forward or backward a few centimeters. This can cause damage to the vehicle.

is engaged, the vehicle

Always set the electronic parking brake ﬁrst before releasing the brake pedal.

If is engaged by mistake while driving, take your foot off the accelerator pedal. Wait until the engine is at idle speed in neutral before shifting into a drive

gear.

If the selector lever is left for a long period of time in any position other than in the parking lock

when the engine is switched off, the 12 V vehicle battery wil

drain.

Shifting using tiptronic

The tiptronic mode allows you to shift

gears manually on an automatic

transmission.

Fig. 122 Selector lever in Tiptronic position.

When shifting in the tiptronic program, the gear currently engaged is maintained. This applies until the system shifts gears automatically due to the current driving

situation.

Using tiptronic with the selector lever

1. Push the selector lever to the right out of the

selector lever position and into the tiptronic shift gate.

2. Tap the selector lever forward or to the rear

to upshift or downshift ﬁg. 122.

The lock button on the selector lever must not be pressed when tapping the selector lever within the tiptronic shift gate.

When accelerating, the transmission automatically upshifts to the next gear shortly before the maximum permissible engine RPM is reached.

When downshifting manually, the transmission only shifts if it is no longer possible to over-rev the engine.

Driving with an automatic transmission

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The transmission shifts up and down

automatically when in the forward

driving gears.

Driving on an incline

The steeper the incline, the lower the gear that you should select. Lower gears increase the engine braking effect. Never let the vehicle roll down mountains or hills

in the neutral setting.

1. Reduce your speed.

2. Push the selector lever to the right out of the

3. Tap the selector lever back to downshift.

selector lever position and into the tiptronic shift gate.

Stopping and starting to drive uphill

The steeper the hill, the lower the gear that you should select.

Hill Start Assist should be used when stopping or starting uphill when the engine is running.

Hill Start Assist is switched off by applying the electronic parking brake.

If you stop on a hill with a gear selected, always press the brake pedal or set the electronic parking brake to prevent the vehicle from rolling away. Only release the

brake pedal or the electronic parking brake once you start driving.

Kick-down

The kick-down function makes maximum acceleration possible in selector lever position

or or in the tiptronic position.

When you press the accelerator pedal all the way down, the automatic transmission downshifts into a lower gear, depending on the vehicle speed and engine RPM

This utilizes the full acceleration power of the vehicle ⇒

With the kick-down function, the automatic upshift to the next gear only occurs if the maximum predeﬁned engine RPM is reached.

WARNING

Fast acceleration or switching off the ASR can cause traction loss and sliding. This could cause loss of vehicle control, accidents, and serious or fatal injuries,

especially on slippery roads, such as on wet, icy or dirty roads.

Always adapt your driving style to the ﬂow of trafﬁc.

Only use the kick-down function or accelerate quickly when the visibility, weather, road, and trafﬁc conditions allow it, and when other road users will not

be endangered by the vehicle's acceleration and driving style.

Switch the ASR back on after acceleration.

WARNING

Prolonged braking causes the brakes to overheat. This can considerably reduce braking performance, considerably increase braking distance and possibly lead

to a total brake system malfunction. Accidents and serious or fatal injuries could result.

Never let the brakes “rub” too often and too long or press the brake pedal too often and too long.

NOTICE

If the vehicle rolls with the engine switched off, the transmission is not lubricated. This can cause the automatic transmission to overheat and can damage it.

If you stop on inclines when a gear is engaged, do not press the accelerator pedal to prevent the vehicle from rolling away.

Never let the vehicle roll in the

selector lever position, especially when the engine is stopped.

NOTICE

If the brake pads “rub” when the brake pedal is pressed lightly, wear is increased.

Never let the brakes “rub” by pressing the pedal lightly when braking is not really necessary.

Troubleshooting

The engine is not starting

The green indicator light turns on.

The brake pedal was not pressed, for example when trying to shift to another gear using the selector lever.

1. Press the brake pedal to select a gear.

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Driving is restricted by the lock button

The green indicator light blinks.

The lock button in the selector lever is not engaged.

1. Check if the lock button is locked.

2. Lock the lock button into place if necessary.

Driving is restricted by the selector lever lock

The green indicator light blinks. A message is also displayed.

In rare cases, the Automatic Shift Lock (ASL) may not lock in vehicles with a DSG ^®automated transmission.

The engine will then be disabled to prevent the vehicle from going into motion unintentionally.

1. Press and release the brake pedal again.

Transmission overheating

The yellow indicator light turns on.

An audible warning may also sound. Where applicable, a message will appear in the instrument cluster display.

The DSG^®automated transmission can become too hot, for example due to frequently starting up on slopes.

1. At the next opportunity, stop and let the transmission cool down with the parking lock

2. If the indicator light does not turn off, do not continue driving.

engaged and the engine running ⇒

3. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance. Otherwise, the transmission could become severely

damaged.

Transmission overheating

The red warning light turns on.

An audible warning may also sound. Where applicable, a message will appear in the instrument cluster display.

The DSG^®automated transmission can become too hot, for example due to frequently starting up on slopes.

Do not continue driving!

1. Let the transmission cool down with the parking lock engaged and the engine running ⇒

2. If the warning light stays on, stop driving.

3. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance. Otherwise, the transmission could become severely

damaged.

Selector lever lock emergency release

Fig. 123 In the center console: manually release the Automatic Shift Lock (ASL) (variant 1).

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Fig. 124 In the center console: manually release the Automatic Shift Lock (ASL) (variant 2).

If there is a loss of power, for example due to the 12 V vehicle battery being drained, and the vehicle should be towed, then the selector lever lock must be released

manually. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance.

The emergency release is located under the shift gate cover.

Remove the cover on the shift gate:

1. Set the electronic parking brake. If you cannot set the electronic parking brake, the vehicle must be secured another way to prevent it from rolling.

2. Switch the ignition off.

3. Pull the cover near the selector lever boot upward carefully with the wires connected ﬁg. 123 or ﬁg. 124.

4. Fold the cover upward over the selector lever.

Manually release the selector lever lock:

1. Press the release lever in the direction of the ﬁg. 123 or ﬁg. 124 arrow and hold in this position.

2. Press the lock button forward into the selector lever handle and move the selector lever to the

position.

3. After releasing the cover manually, carefully press into the center console while making sure the wires are in the correct position.

Emergency program

If all of the selector lever position displays have a gray background on the instrument cluster display, this means there is a system malfunction. The DSG

automated transmission runs in emergency mode. The vehicle can still be driven in emergency mode, but only at a reduced speed and not in all gears.

With the DSG^®automated transmission, it may no longer be possible to drive in reverse gear in some cases.

In all cases, have the DSG ^®automated transmission checked immediately by suitably qualiﬁed professionals. Volkswagen recommends contacting an authorized

Volkswagen dealer or authorized Volkswagen Service Facility.

Vehicle is not moving even when a drive gear is engaged

If the vehicle does not move in the desired direction, the system may not have engaged the drive position correctly.

1. Press the brake pedal and select the drive position again.

2. If the vehicle still does not move in the desired direction, there is a system malfunction. See an authorized Volkswagen dealer or authorized Volkswagen Servic

Facility for assistance to have the system checked.

WARNING

If the parking lock is released and the electronic parking brake is switched off, the vehicle may start to move unexpectedly on inclines or hills. This can cause

accidents and serious injuries.

Never release the parking lock once the electronic parking brake is switched off.

NOTICE

If the vehicle rolls for a long period of time with the engine off and the selector lever in the

position, the DSG^®automated transmission will be damaged.

gear, e.g. in the case of towing.

Do not allow the vehicle to roll for a long period of time or at high speed with the engine off and in the

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NOTICE

If the transmission gets too hot or overheats, this may lead to increased wear or damage to the component.

Drive faster than approx. 20 km/h (approx. 12 mph) or immediately stop the vehicle safely the ﬁrst time the vehicle indicates that the transmission is

overheating.

Stop the vehicle safely as soon as possible and switch off the engine if the message and audible warning are repeating approximately every 10 seconds.

Let the transmission cool down.

Only start driving again when the audible warning is no longer sounding.

Avoid starting the vehicle and driving slowly, like at walking speed, while the transmission is overheated.

Messages about driving

General driver information

Anticipatory driving

An inconsistent driving style increases consumption. When the driver actively pays attention to trafﬁc, this can prevent frequent acceleration and braking

maneuvers. Maintaining enough distance to the vehicle driving ahead helps you to drive with better anticipation.

Avoiding full acceleration

Excessively high speeds increase the rolling resistance and air resistance and with that, the power needed to move the vehicle. Never drive at the maximum vehicl

speed.

Checking tire pressures

Low tire pressures cause wear as well as increased rolling resistance of tires, and this increases consumption. Use tires with optimal rolling resistance.

Adapt the tire pressures to the load:

Follow the speciﬁcations on the tire pressure label ⇒ Checking the tire pressure.

Tire Pressure Monitoring System ⇒ How the Tire Pressure Monitoring System Works .

Using synthetic engine oil

Full synthetic engine oils with a low viscosity reduce the frictional resistance in the engine and distribute signiﬁcantly better and faster when cold-starting the engine

WARNING

If you drive at high speed and without sufﬁcient safety distance, accidents and serious or fatal injuries can result.

Always adapt your speed and remain a safe distance to vehicles driving ahead according to the visual, weather, road, and trafﬁc conditions.

Breaking in the engine

A new engine needs to be broken in

during the first 1500 km (approx.

1000 miles). All moving parts should be

able to work together. During the first

few hours of operation, the engine has

a higher internal friction than it will

later.

Up to 1000 km (approx. 600 miles)

Do not accelerate fully.

Do not use more than two thirds of the maximum engine RPM.

Do not drive with a trailer.

Between 1000 and 1500 km (approx. 600 to 1000 miles)

1. Increase the speed and engine RPM gradually.

The driving style during the ﬁrst 1500 km (approx. 1000 miles) also affects the engine's quality. Even after that – especially when the engine is cold – the engine

should be driven at moderate engine speeds to reduce engine wear and increase the possible mileage.

New tires and brake pads must be carefully broken in.

NOTICE

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Driving -> Automatic transmission for Your Volkswagen Tiguan 4 Door 2023

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