Get Infotainment system -> First steps Guide for Volkswagen Tiguan 4 Door 2023

Infotainment system

First steps

Introduction

The functions and settings of the Infotainment system depend on the vehicle equipment and are not available in all countries.

Prior to the ﬁrst use

Before using the Infotainment system for the ﬁrst time, read the following points to be able to fully use the available functions and settings:

Observe the safety instructions ⇒ Safety instructions.

Reset the Infotainment system to factory settings ⇒ System and sound settings.

Find your favorite radio stations, also referred to in the following as stations, and save them on the station preset buttons to quickly access them ⇒ Radio

mode .

Only use suitable audio sources and data carriers ⇒ Media mode.

Use current map data for the navigation system.

Pair a cell phone in order to use the phone interface to make calls ⇒ Mobile phone interface.

Register on VW Car-Net® to use related services.

Other applicable documents

In addition to this manual, please refer to the following documentation when using this Infotainment system and its components:

Supplements to your Owner's Manual.

Operating instructions for the cell phone or audio sources.

Operating instructions for external data carriers and players.

Instructions for retroﬁtted or additional Infotainment accessories.

Safety instructions

Refer to ⇒

and

.

Some functions may contain links to websites that are administered by third parties. Volkswagen does not assume ownership of third-party sites reached

through links and is not responsible for their content.

Some functions may contain third-party information that originates from third-party providers. Volkswagen is not responsible for the accuracy, currentness, and

completeness of this non-proprietary information, and for ensuring that the rights of third parties are not violated.

The radio stations and owners of the data carriers and audio sources are responsible for the transmitted content.

Parking buildings, garages, underpasses, tunnels, tall buildings, mountains and valleys or electrical devices such as battery chargers can also interfere with

cell phone, GPS and radio signal reception.

Foil stickers or stickers with a metal layer placed on the antenna and on the windows can impair radio reception.

Read and follow the applicable manufacturer's operating instructions when using cell phones, data carriers, external devices, and external audio and media

sources.

WARNING

The Infotainment system's central processor is networked with the control modules installed in the vehicle. If the central processor is incorrectly repaired,

removed or reinstalled, there is an increased risk of accident and injury due to the control module not functioning properly or at all.

Never replace the central processor with a used central processor from a scrap vehicle or from recycling.

Always have the central processor repaired, removed and reinstalled by suitably qualiﬁed professionals. Volkswagen recommends contacting an

authorized Volkswagen dealer or authorized Volkswagen Service Facility.

WARNING

Reading information on the screen, operating the Infotainment system and connecting, inserting or removing a data carrier or audio source while driving can

distract from trafﬁc. Driver distraction can cause accidents and injuries.

Always drive attentively and responsibly.

WARNING

Displays and information on the screen may be difﬁcult to read if the lighting conditions are unfavorable or if the screen is damaged or dirty.

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Never allow displays and information on the screen to cause you to engage in behavior that poses a safety risk. Always drive attentively and responsibly.

WARNING

Setting the volume too high can prevent you hearing audible signals. Failing to hear external audible signals could result in accidents.

Adjust the volume settings in the Infotainment system so that audible signals from outside the vehicle (such as sirens on emergency service vehicles)

can still be heard.

WARNING

Setting the volume too high can cause hearing damage, even if you are exposed to a loud volume for only a short time.

Select a volume level that is comfortable for all vehicle occupants.

Avoid excessively high volume levels.

WARNING

Sudden volume ﬂuctuations, e.g. when the audio or media source is changed or connected, could distract the driver, which could result in accidents and injuries.

Reduce the volume level before changing or connecting an audio or media source, for example.

WARNING

The following conditions may prevent or cause interruptions to emergency calls, phone calls, and data transmission:

If you are in a location with no or very poor cell phone or GPS reception.

If you are in a location where there is good cell phone and GPS reception, but the telecommunications provider's mobile communications network is

malfunctioning or unavailable.

If the vehicle components required for emergency calls, phone calls, and data transmission are damaged, not operating, or have insufﬁcient power.

If the cell phone battery is drained or if the battery charge level is too low.

WARNING

Radio stations can broadcast messages about disasters and dangers. It may not be possible to receive or send messages under the following conditions:

If you are in a location with no radio reception, or insufﬁcient reception.

If the radio station's frequency bands are malfunctioning or not available.

If the speakers and vehicle components required for radio reception are damaged, not operating, or have insufﬁcient power.

WARNING

In some countries and mobile networks, emergency calls can only be made under the following conditions:

A cell phone with an unlocked SIM card and sufﬁcient calling credit is connected to the vehicle's phone interface.

Adequate network coverage is available.

WARNING

Using a cell phone or CB radio inside the vehicle without a separate outside antenna that is installed correctly may create electromagnetic energy that exceeds

permissible limits. This may be dangerous to the health of all vehicle occupants.

Keep the cell phone antenna at least approximately 20 cm (8 inches) away from any active medical implants, such as pacemakers, because cell phones

can impair the function of active medical implants.

Do not place a cell phone that is turned on directly above or in the immediate vicinity of any active medical implants, for example by keeping the phone in

a shirt pocket.

Immediately switch off cell phones if you suspect there is interference with an active medical implant, such as a pacemaker, or other medical device.

WARNING

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Loose, unsecured or incorrectly mounted cell phones, external devices, and accessories can be thrown through the vehicle interior and cause accidents and

severe injuries in the event of sudden driving or braking maneuvers or a collision.

Secure cell phones, external devices and accessories outside of the airbag deployment zone or stow them securely.

Always safely secure or stow cell phones, external devices, audio sources and accessories in the provided storage compartments and holders within the

vehicle to prevent them being thrown through the vehicle interior and thereby avoid hindering the driver.

Never leave heavy, hard or sharp objects in clothing pockets.

Arrange cables for external devices and audio sources so that they are not in the way of the driver.

WARNING

Driving recommendations and trafﬁc signs displayed in the navigation system may differ from the actual trafﬁc situation and must not be allowed to mislead you

into undertaking actions that present a safety risk.

Always drive attentively and be ready to intervene at any moment.

Always be aware that trafﬁc signs, signal systems, and trafﬁc regulations take priority over the driving recommendations and displays in the navigation

system.

Always adapt your speed and driving style to the current visibility, weather, road and trafﬁc conditions.

NOTICE

Radiation from cell phones that are switched on can interfere with sensitive technical and medical devices, potentially causing malfunctions or damage to the

devices.

Always switch off the cell phone in areas with special regulations relating to or prohibiting the use of cell phones.

NOTICE

Setting the volume too high and excessively loud or distorted playback can damage the speakers.

Select the volume setting so that the speakers are not damaged.

User information

Refer to ⇒

and Safety instructions.

The Infotainment system requires a few seconds to perform a complete system start, and will not respond to inputs during that time. During the system start,

only the Rear Assist camera can be displayed.

The Infotainment system must start completely before all displays can appear and functions can be performed. The length of time that it takes for the system to

start depends on the scope of functions in the Infotainment system, and it can take longer to start at low and high temperatures.

Observe local regulations and legal requirements when using the Infotainment system and corresponding accessories, such as a headset or headphones.

For the Infotainment system to function, it must be switched on and the vehicle must be set to the current date and time if necessary.

A missing function key in the screen is not the result of a device error, but instead corresponds to the country-dependent equipment.

Some Infotainment system functions can only be selected when the vehicle is stationary. In some countries, the selector lever must also be in the

selector lever position. This is not a malfunction, but rather compliance with legal regulations.

or

Some countries may have restrictions regarding the use of Bluetooth® devices. Information can be obtained from the local authorities.

If the 12 V vehicle battery has been disconnected, switch on the ignition before switching on the Infotainment system.

Displays on the screen may vary due to differences in the settings, and the Infotainment system may function differently than described in this manual.

The Infotainment system will switch off automatically when the engine stops and if the 12 V vehicle battery charge level is low.

In some vehicles with a parking system, the volume of the current audio source may be automatically lowered when you shift into reverse. The volume

reduction level can be adjusted.

The Infotainment system contains information about the software contained in the system and the licensing terms under: Setup

Copyright.

If selling or loaning your vehicle, make sure that all saved data, ﬁles and settings are deleted, and that the external SD card, external audio sources and data

carriers are removed, if necessary.

Certain functions in the Infotainment system require an active VW Car-Net account for the vehicle and an online connection to the Internet. In order to enable

functions to be carried out, data transfer must not be restricted.

Overview and controls of the 8" version and 6.5" version

Refer to ⇒

and Safety instructions.

252

Fig. 166 Overview: display and control unit, 8" version.

Possible sensor areas for opening main menus:

RADIO ⇒ Radio mode.

MEDIA ⇒ Media mode.

PHONE ⇒ Mobile phone interface.

VOICE ⇒ Voice control. The sensor area does not have a function in some countries.

NAV ⇒ Navigation.

APP ⇒ App-Connect. The sensor area does not have a function in some countries.

SOUND .

CAR .

MENU Opens the home screen.

Rotary knob.

Function keys for main menus.

Views (current view is highlighted).

Control Center.

Menu knob.

Further information and tips for operating the Infotainment system are available at ⇒ Operating the Infotainment system .

Touch-sensitive ﬁelds

1. To open a main menu, tap the corresponding sensor area, e.g. PHONE for the phone interface.

Rotary knob

Press to switch the Infotainment system on or off.

Turn left to decrease the volume.

Turn right to increase the volume.

Function keys for main menus

253

It is not possible to conﬁgure the position of the function keys.

1. To open a main menu, tap the corresponding function key e.g.

for the phone interface.

Views (current view is highlighted)

Certain menus and functions have multiple views with different content. The current view is highlighted.

Tap a selection to switch to a view.

Swipe left or right on the screen to switch between views.

Control Center

The Control Center contains additional function keys for functions and notiﬁcations. Displayed functions can be conﬁgured ⇒ Personalizing the Infotainment syste

1. Tap the selection and swipe down to open the Control Center.

Menu knob

1. Turn to control the list selection.

2. Press to conﬁrm a selection.

Screen (touchscreen) (without position numbers)

You can operate the Infotainment system functions via the screen. You will ﬁnd detailed explanations of the different ﬁnger movements in the digital manual for the

Infotainment system, if available.

1. Tap MENU

Operation.

Scroll bars (without position numbers)

Certain menus and functions contain additional content above and below the content currently displayed on the screen.

1. Tap the scroll bar and swipe down or up to display additional content.

Gesture control (without position numbers)

Gesture control can also be switched on. If gesture control is switched on, this is shown on the screen.

1. Tap MENU

Screen Hand gesture.

Fig. 167 Overview: display and control unit, 6.5" version.

Function keys for opening main menus:

RADIO ⇒ Radio mode.

MEDIA ⇒ Media mode.

254

MENU Opens the home screen.

PHONE ⇒ Mobile phone interface.

APP ⇒ App-Connect. The button does not have a function in some countries.

VOICE ⇒ Voice control. The button does not have a function in some countries.

Rotary knob.

Function keys for main menus.

ID card slot ⇒ Media drives.

Screen (touchscreen).

Menu knob.

Function keys

To open a main menu, press the corresponding function key, e.g. PHONE for the phone interface.

To open the home screen, press MENU.

To start voice control of the connected cell phone, press and hold VOICE .

Rotary knob

Press to switch the Infotainment system on or off.

Turn left to decrease the volume.

Turn right to increase the volume.

Function keys for main menus

It is not possible to conﬁgure the position of the function keys.

1. To open a main menu, tap the corresponding function key e.g.

for the phone interface.

Screen (touchscreen)

You can operate the Infotainment system functions via the screen. You will ﬁnd detailed explanations of the different ﬁnger movements in the digital manual for the

Infotainment system, if available.

1. Tap MENU

Operation.

Menu knob

1. Turn to control the list selection.

2. Press to conﬁrm a selection.

Media drives

Refer to ⇒

and Safety instructions.

SD card slot

An SD card slot may be present, depending on the vehicle equipment. This is not available in all Infotainment systems or in all countries.

Insert a compatible SD card into the SD card slot to use saved media such as audio ﬁles or media ﬁles in the Infotainment system. Supported ﬁle formats are

displayed in the Infotainment system. Other ﬁle formats are ignored.

Dimensions for compatible SD cards:

32 mm x 24 mm x 2.1 mm (approx. 1 in x 0.94 in x 0.083 in)

32 mm x 24 mm x 1.4 mm (approx. 1 in x 0.94 in x 0.055 in)

Securely inserting an SD card

1. Insert an SD card carefully into the SD card slot with the angled corner inserted ﬁrst and the contact surfaces facing down until you feel it click into place.

If the SD card cannot be inserted, check whether the SD card is compatible and ensure you are inserting it in the correct position.

NOTICE

Forcing the SD card into the slot, using an SD card with incorrect dimensions or using an SD card adapter can result in damage to the SD card slot, the SD card

or both.

Inserting other objects such as SIM cards into the SD card slot can result in damage to the object, the SD card slot or both.

Do not use force when inserting SD cards.

Note the dimensions for compatible SD cards.

Do not use an SD card adapter.

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If the Infotainment system cannot read the data on an SD card, a corresponding message will be displayed on the screen.

An SD card with navigation data cannot be used as a storage medium for other files. Any saved files will not be recognized by the Infotainment system.

Operating the Infotainment system

Refer to ⇒

and Safety instructions.

Opening the digital manual of the Infotainment system (if available)

Further information and tips on operation can be found in the digital manual for the Infotainment system.

1. Tap HOME

.

Switching the Infotainment system on and off

The Infotainment system starts up when the ignition is switched on, unless it was previously switched off manually.

The Infotainment system starts at the volume that was last set, as long as this does not exceed the preset maximum switch-on volume.

Vehicles with ignition lock: The Infotainment system switches off automatically if the vehicle key is removed from the ignition lock.

Vehicles with starter button: If the driver door is opened while the ignition is not active, the Infotainment system switches off automatically.

If you switch on the Infotainment system manually while the ignition is not active, it will switch off automatically after approximately 30 minutes without user

input.

Opening the home screen

1. Tap MENU⇒ Overview and controls of the 8" version and 6.5" version .

Main menus on the home screen

The following main menus may be shown as function keys on the home screen:

Ambient lighting, ambient light ⇒ Interior/reading lights, ambient lighting.

App-Connect ⇒ App-Connect.

Help: Here, you can find additional information about Infotainment system functions and operation,

Sound ⇒ System and sound setting s. Climate control ⇒ Heating and air conditioning system . Media ⇒ Media mode.

Radio ⇒ Radio mode. Legal. Setup ⇒ System and sound setting s. Telephone ⇒ Mobile phone interface.

Apps.

Driver assistance ⇒ Driver

assistance systems.

e.g. the quick guide .

Vehicle ⇒ Driver information.

or

Navigation ⇒ Navigation.

Conﬁguring the home screen

In the display and control unit, you can conﬁgure the arrangement of the function keys, views and displays on the home screen or have them positioned by means

of factory-supplied layout templates. The home screen cannot be conﬁgured in all available Infotainment systems.

1. Tap the function key and hold until the function key is highlighted.

2. Move the function key to the preferred position and release it.

Scrolling through lists, switching titles

Select your desired function, setting or track via the touchscreen or the control knob.

Moving objects, adjusting volume

To adjust settings, e.g. those using sliders, or move areas of a menu around, move the objects around on the screen.

Personalize function keys and views depending on the vehicle equipment ⇒ Personalizing the Infotainment syste m.

Zooming in or out of pictures and maps shown on the screen

Recommendation: Use thumb and index ﬁnger.

1. Tap and hold the screen with two ﬁngers at the same time.

To zoom in on the pictures and maps shown, slowly move your ﬁngers apart.

To zoom out of the pictures and maps shown, slowly move your ﬁngers together.

Personalizing the Infotainment system

Refer to ⇒

and Safety instructions.

Depending on the vehicle equipment,

you can personalize the Infotainment

system to access your favorite and

frequently used functions quicker.

The Infotainment system views contain tiles for accessing additional menus and functions.

Adjusting tiles

Adjust the tiles and displayed tile functions in the Infotainment system views to manage the Infotainment system as you wish.

256

1. Tap and hold tiles until an additional window appears.

2. Tap the desired function in the additional window. Various functions are available depending on the size of the tile.

Or: to return to View, tap any free area of the screen.

There are always at least two views available. They cannot be removed. Depending on the vehicle equipment, you can add two further views. A maximum of

four views can be displayed.

For some tiles, more functions are available than can be seen initially in the additional window. To see all the functions, swipe up or down in the additional

window.

Adjusting the control center

Personalize the Infotainment system Control Center to access your favorite and frequently used functions quicker.

1. Tap and hold the function until an additional window appears.

2. Tap the desired function in the additional window and hold until the function is highlighted.

3. Move the function to the preferred position and release it.

The active function is automatically removed from the control center and added to the additional window.

For the control center, more functions are available than can be seen initially in the additional window. Swipe to the left or right in the additional window to see

all the functions.

Opening personalization tips (if available)

Further information and tips on personalization can be found in the digital manual for the Infotainment system.

1. Tap HOME

Adjustment.

System and sound settings

Refer to ⇒

and Safety instructions.

Changing settings

The meanings of the following symbols apply to all system and sound settings.

Changes will be automatically applied when the menu is closed.

or

The setting is selected and activated or switched on.

or

The setting is not selected and deactivated or switched off.

or

Open the

drop-down list. Increase the set value. Reduce the set value. Go back stepwise. Go forward stepwise.

set value.

Use the slide control to continuously change the

System settings

The system settings may include the following functions, information, and setting options:

Screen.

Time and date.

Language.

Additional keyboard languages.

Units.

Voice control.

Wi-Fi.

Data connection.

Manage mobile devices.

Restore factory settings.

System information.

Copyright.

Conﬁguration assistant.

Opening system settings

1. Tap HOME Setup.

Or: Tap MENU Setup.

Sound settings

The sound settings may include information and setting options for equalizer, position, volume and setup.

Opening sound settings

257

1. Tap HOME Sound.

Or: tap MENU Sound.

Adjusting the volume of external audio sources

Lower the volume of the Infotainment system before turning up the volume of an external audio source.

If the connected audio source plays too quietly, increase the output volume of the external audio source. If that does not correct the problem, set the input volume to

Medium or Maximum.

If the connected external audio source plays too loudly or the sound is distorted, lower the output volume of the external audio source. If that does not correct the

problem, set the input volume to Medium or Minimum.

Cleaning the screen

Refer to ⇒

and Safety instructions.

When cleaning the screen, please note this checklist:

The Infotainment system is switched off.

Use a soft, clean cloth that has been moistened with water.

Or: use a cleaning cloth which is available from an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

For stubborn dirt:

NOTICE

If the screen is cleaned with incorrect cleaning agents or when dry, it may be damaged.

Only apply gentle pressure.

Do not use any aggressive cleaners or products which contain solvents. These types of cleaners can damage the device and cause glare on the screen.

NOTICE

If the cloth used to clean the screen is too moist, the screen can no longer be operated or switched off.

Dry the screen and then leave the vehicle locked from the outside for at least two minutes.

Brands, licenses, copyright

Refer to ⇒

and Safety instructions.

Brands and licenses

Certain terms in this manual have the ® or ™ symbols. These symbols indicate emblems or registered trademarks. However, the absence of this symbol does not

constitute a waiver of any rights associated with intellectual property.

Other product names are registered trademarks for the respective rights holder.

Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories.

Manufactured under license from Dolby Laboratories. Dolby, Pro Logic and the double-D symbol are trademarks of Dolby Laboratories.

All SiriusXM services require a subscription. See the SiriusXM Customer Agreement for complete terms at www.siriusxm.com (US) or www.siriusxm.ca

(Canada). All fees, content and features are subject to change. Satellite and steaming lineups may vary. SiriusXM, Pandora and all related logos are

HD Radio Technology manufactured under license from iBiquity Digital Corporation. U.S. and Foreign Patents. For patents see http://dts.com/patents. HD

Radio, Artist Experience, and the HD, HD Radio, and “ARC” logos are registered trademarks or trademarks of iBiquity Digital Corporation in the United States

and/or other countries.

Apple Music is a trademark of Apple Inc.

SPOTIFY and the Spotify logo are among the registered trademarks of Spotify AB. Compatible vehicle and Spotify Premium subscription required, where

available.

Android Auto™ is a certiﬁed trademark of Google, Inc.

Apple CarPlay™ is a certiﬁed trademark of Apple, Inc.

Bluetooth® is a registered trademark of Bluetooth® SIG, Inc.

iPod®, iPad®, and iPhone® are registered trademarks of Apple Inc.

MirrorLink® and the MirrorLink® logo are certiﬁed trademarks of the Car Connectivity Consortium LLC.

MPEG-4 HE-AAC audio coding technology and patents licensed from Fraunhofer IIS.

258

SD® and SDHC® are trademarks or registered trademarks of SD-3C LLC in the USA and other countries.

Windows® is a registered trademark of Microsoft Corporation, Redmond, USA.

This product is protected by the intellectual property rights of Microsoft Corporation. Use or distribution of such technology outside of this product is prohibited

without a license from Microsoft or an authorized Microsoft subsidiary.

Copyright

Audio and video ﬁles saved on data carriers and audio sources are generally subject to copyright regulations in compliance with applicable international and nation

laws. Observe legal regulations.

Radio mode

Introduction

In radio mode you can receive various available radio stations on different frequencies and save your favorites to the station buttons for quick access.

Available reception modes and bands depend on the vehicle equipment and are not available in all countries. Frequency bands in individual countries may be

discontinued, switched off or no longer offered.

The radio stations are responsible for transmitted content.

Other electrical devices connected in the vehicle can impair radio signal reception and cause noise in the speakers.

Decals or metal-coated stickers on the vehicle windows can impair radio reception in vehicles with window antennas.

Functions and radio symbols

Refer to ⇒

and Safety instructions.

Radio

The available scope of functions and also possible reception modes and bands depend on the vehicle equipment and are not available in all countries.

AM tuner.

FM dual tuner (diversity aerial).

Station list of FM stations.

Summarized memory list.

Merging of all stations stored on station preset buttons in a list.

Up to 36 station preset buttons as storage locations for favorites.

Station logos.

Antenna ampliﬁer

Internet radio.

HD Radio™.

Satellite radio:

SiriusXM™.

SiriusXM™ online.

General symbols for radio operation

The symbols may look different depending on the Infotainment system.

1. To open the main menu, open the home screen and tap

Or: tap RADIO .

or

⇒ Overview and controls of the 8" version and 6.5" version .

Or: press RADIO .

AMSelect a AM reception mode.

satellite radio reception mode. Display additional information about the station. Select the previous station from the station list or station on the previous

station preset button. Select the next station from the station list or station on the next station preset button. Display the preset list with station preset

buttons. Stations already stored on a station preset button in a station list. or Opening the settings.

FMSelect a FM reception mode.

Internet RadioSelect the Internet Radio reception mode.

SXMSelect the

Symbols in the AM frequency band

Show the station list of AM stations.

Manually update the station list.

Display the frequency band for manual selection of the AM frequency.

Symbols in the FM and FM/DAB band

Show the station list of FM and country-dependent DAB stations.

Display the frequency band for manual selection of the FM frequency.

Only possible when the summarized station list is switched off.

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Infotainment system -> First steps for Your Volkswagen Tiguan 4 Door 2023

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