Infotainment system -> Mobile phone interface for Your Volkswagen Tiguan 4 Door 2023

WARNING  
If settings are adjusted, destinations entered and changes made to navigation information while driving, the driver may be distracted and cause accidents and  
injuries.  
Always drive attentively and responsibly.  
Only adjust settings, enter destinations, or change navigation information when the vehicle is stationary.  
If you missed a turn on your route, the navigation system may recalculate the route.  
The quality of the driving directions depends on the available navigation data and any reported traffic incidents.  
Traffic information is only given in the navigation system if the available VW Car-Net service has been activated.  
Navigation restrictions  
If the Infotainment system cannot receive data from GPS satellites, for example in a tunnel, navigation will still be possible using the vehicle's sensors.  
In areas that are not digitized or only partially digitized in the Infotainment system memory, the Infotainment system will still try to provide route guidance.  
If navigation data is missing or incomplete, the vehicle position may not be determined accurately. This may result in navigation that is not as accurate as usual.  
Routing is subject to ongoing changes, like new streets, construction zones, road closures, or changes to street names or house numbers. Using outdated  
navigation data can lead to errors or uncertainty when using route guidance.  
Function descriptions  
Please read the introductory information and heed the Warnings and Notice   
and Safety instructions.  
Voice guidance  
Navigation messages are acoustic driving directions for the current route.  
The type and frequency of navigation messages depends on the settings and the driving situation, like the start of the route guidance and whether you are driving o  
a highway or roundabout.  
If the destination cannot be reached exactly, for example because it is not in a digitized area, there will be a navigation announcement that the Destination area has  
been reached. Messages about the direction and distance to your destination will also be displayed on the screen.  
During dynamic route guidance, reported traffic incidents on the route are announced. There will be an additional navigation announcement if the route is  
recalculated due to a traffic incident or a change in driving style.  
You can adjust or mute the volume during a traffic announcement. All other navigation announcements will be given at that volume or will be muted.  
Navigation messages will not be given if the Infotainment system is muted.  
Adapting the Navigation Map  
To ensure an optimum view, you can also adapt the navigation map and map view using enhanced finger movements.  
Moving the navigation map  
Recommendation: Use index finger.  
1. Move the navigation map with your finger.  
Zooming in or out on the map view  
Recommendation: Use index finger.  
1. Tap and hold the map twice in a row.  
2. To zoom out of the map view, move your finger upwards. To zoom in on the map view, move your finger downwards.  
Zooming in or out on the map view  
Recommendation: Use thumb and index finger.  
1. Tap and hold the map with two fingers at the same time.  
2. To zoom out of the map view, slide your fingers towards each other. To zoom in on the map view, slide your fingers away from each other.  
Tilting the map view  
Recommendation: Use index and middle finger.  
1. Tap and hold the map with two fingers at the same time, held horizontally next to each other.  
2. To tilt the map view to the front, move your fingers upwards. To tilt the map view to the back, move your fingers downwards.  
Rotating the map view  
Recommendation: Use thumb and index finger.  
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1. Tap and hold the map with two fingers at the same time.  
2. Turn your fingers clockwise or anti-clockwise to turn the map view.  
Route plan  
The route plan contains information about relevant events, such as waypoints and destination suggestions, if the relevant data is available to the navigation system  
Tapping an event will open a dialog box with additional options. The options available depend on the event and the current settings.  
Opening and closing the route plan  
1. Tap the route plan to open.  
2. To stop route guidance, tap  
.
3. To stop the route guidance to the destination or waypoint, tap  
next to the destination in the route plan.  
Editing route guidance  
To edit route guidance, move the stopovers or the destination in the route plan.  
1. Tap and hold the desired destination until it is visibly highlighted.  
2. Move the destination to the desired position and release it.  
The route will be recalculated.  
Additional dialog box in the route plan  
Tapping the route plan entries may cause a dialog box to open with additional options for these entries. The options available depend on the entry that is tapped.  
Functions in the split screen:  
Display on map Displays the selection on the map.  
Add waypointAdds a waypoint to the route guidance.  
Direct route Starts direct route guidance.  
Delete  
Avoid  
Delete waypoint from route guidance.  
Avoid traffic disruptions. The route will be recalculated.  
Stop route guidance Ends the current route guidance.  
Closing an additional dialog box in the route plan  
1. Tap a free area outside of the additional window.  
Setting preferred POI categories  
The system offers different points of interest, e.g. gas stations, using the quick select symbol when entering destinations, in the route plan and on the map. You can  
prioritize how these symbols are displayed under  
categories.  
Basic function settings Preferred POI categories. The system also automatically learns your preferred  
Saved data  
In order to enable you to enter destinations quickly and to optimize route guidance, the Infotainment system saves certain data, such as frequently driven routes an  
positioning data.  
Delete saved data  
1. Tap  
Basic functions Delete usage pattern.  
2. Tap confirm to delete the data.  
Learning usage patterns  
While driving, the Navigation system saves routes traveled and destinations reached in order to create automatic destination suggestions. Destinations are learned  
with reference to the time of day and the day of the week.  
The navigation system can suggest pre-learned routes.  
1. Tap  
to show the suggested routes.  
Selecting one of the suggested routes will cause route guidance to begin.  
The route guidance follows the selected route until you deviate from it. The route will then be recalculated and will lead back to the selected route via the most direc  
path.  
Relevant traffic disruptions are taken into consideration in route guidance. If an alternative route and the navigation data are available, relevant disruptions will be  
avoided.  
If you are driving a pre-learned route without active route guidance, the destination is added to the route plan. Route guidance does not need to be actively started  
for a journey to a pre-learned destination. You are warned about traffic disruptions if necessary.  
A predicted arrival time is displayed.  
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You can activate or deactivate this function at any time as well as delete the saved data for this function.  
Activating or deactivating “Learn usage pattern”  
1. To open this function's settings, tap  
Basic function settings.  
2. Tap Learn usage pattern.  
Deleting saved “Learn usage pattern” data  
1. To open this function's settings, tap  
Basic function settings.  
2. Tap Delete usage pattern.  
Functions and symbols of the navigation system  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Safety instructions.  
Navigation  
The functions and symbols of the navigation system may differ depending on the vehicle equipment and are not available in all countries.  
Functions  
Entering a destination and route calculation.  
Simultaneous display of two navigation maps (screen and instrument cluster).  
Personal destinations.  
3D City Maps.  
Online Map Update.  
Online Traffic Information.  
Symbols on the map  
The function keys and displays shown depend on the settings and the current driving situation.  
Symbols for traffic information, e.g. traffic disruptions, and POIss, e.g. gas stations, are displayed on the map if the data is available to the navigation system  
1. To open the main menu, open the home screen and tap  
Display current position. Destination search. Destinations and stopovers along the current route.  
work address, favorite POIss nearby). Display route options.  
Determine driving direction and map tilt. Map scale.  
Overview and controls of the 8" version and 6.5" version .  
Personal destination suggestions (home address,  
Fully automatic map mode (orientation in direction of travel, position, zoom and tilt).  
Display destination memory.  
Display dialog box with additional options. Map menu with  
settings for navigation and navigation announcements.  
Symbols in the dialog box  
1. To open the additional window, tap on  
.
Display route overview and alternative routes to the current route guidance.  
Repeats the last navigation announcement.  
Mute or adjust volume of  
navigation instructions.  
Additional symbols  
Navigation settings.  
Destination search: detailed destination input for an address.  
Symbols in the route plan  
Display current position. Destination for the current route guidance.  
Ends the current route guidance. Close route plan.  
Traffic disruptions  
Traffic disruptions are displayed on the map if the data is available to the navigation system Traffic information.  
1. Tap a traffic disruption to open a dialog box with details Function descriptions.  
Traffic jam.  
Accident.  
Ice.  
Road closed.  
Slip hazard.  
Danger.  
Construction zone.  
Strong wind.  
Inputting destinations and starting route guidance  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Safety instructions.  
Depending on the vehicle equipment, different functions are available for inputting destinations. Some functions are only available in some countries.  
The various functions for inputting destinations are located in the navigation system main menu ⇒  
You can further restrict your search with specific suggestions in the results list, e.g. “nearby”.  
For further information about symbols on the Infotainment system screen, see Functions and symbols of the navigation system in this Owner's Manual.  
Enter address  
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Start route guidance by entering an address. During input, the navigation system suggests already known destinations. You can also enter a new, unknown address  
for route guidance.  
When inputting the address, input the name of the destination, not the postcode of the destination.  
Selecting the destination and starting the navigation system  
1. Tap  
.
2. Enter the destination address and select your desired destination.  
Or: tap  
and enter the address via the input screen.  
3. Tap Route.  
Quick start  
1. Tap  
.
2. Enter the address of the destination, tap the desired destination and hold for a few seconds.  
Enter the destination as accurately as possible. If there is an error in the destination entered, route guidance cannot take place or may lead to the wrong  
destination.  
Destination suggestions  
Navigation uses saved data such as your last destinations, learned destinations, favorites, home address and work address to provide you with route guidance.  
Selecting the destination and starting the navigation system  
1. Tap  
.
2. Tap on the desired destination.  
The route guidance starts automatically.  
Last destinations  
The navigation system saves up to ten of the most recent destinations to make them available for route guidance. A new destination automatically overwrites the  
oldest destination.  
Selecting the destination and starting the navigation system  
1. Tap  
.
2. Tap on the desired destination.  
3. Tap Route.  
Quick start  
1. Tap  
.
2. Tap and hold the preferred destination for a few seconds.  
Favorite destinations  
You can save up to 50 journey destinations as favorites.  
Saving a journey destination as a favorite  
1. While entering a destination, tap on  
in the additional window.  
Selecting the destination and starting the navigation system  
1. Tap  
.
2. Tap on the desired destination.  
3. Tap Route.  
Quick start  
1. Tap  
.
2. Tap and hold the preferred destination for a few seconds.  
Selecting on the map  
The navigation map contains active areas at many points which are suitable for the input of a destination. To enter a destination, tap on your preferred position or  
preferred location on the map. If map data is available at this point, you can launch route guidance.  
Entering a destination via the navigation map is dependent on data status and not possible for all positions.  
Use the Offroad navigation system to enter a destination to a selected destination point with unknown data.  
Offroad navigation  
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The Offroad navigation system calculates routes to selected destinations with unknown data. If the destination is not located on a known road or at a known  
position, the navigation system will calculate the route up to the next point on the known road and then complete the route to the destination using a straight line.  
In order to start an Offroad navigation, tap on a free area without positioning data.  
Starting the navigation  
1. Tap  
.
2. Press and slide the map view until you can select your desired position. You can operate the navigation map using extended finger touches ⇒  
3. Tap the preferred destination or any destination point on the map without positioning data.  
4. Tap Route.  
Using a contact's address data  
Start route guidance via the saved address data for a contact. You cannot use contacts for whom you have not saved any address data for route guidance.  
Starting the navigation  
1. Tap  
.
2. Tap on the preferred contact and address data.  
3. Tap Route.  
NOTICE  
If the address data for your contact is out of date, the route guidance will nevertheless direct you to the stored address. Please ensure the address for your  
contact is up to date.  
Navigation data  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Safety instructions.  
The Infotainment system is equipped with an internal navigation data storage medium. Depending on the country, the required navigation data may already be  
installed.  
The Infotainment system always requires up-to-date navigation data to ensure that route guidance can be implemented correctly and that the functions provided are  
fully available.  
NOTICE  
If you use outdated navigation data, there may be adverse effects on the navigation system. It may not be possible to determine up-to-date routes, or route  
guidance may guide you to an incorrect destination.  
Always ensure that your navigation data is kept up-to-date.  
Navigation Data Online - Additional Information  
Regions in the navigation data that you do not use can be removed from the system under certain circumstances, e.g. navigation data memory low on space. If you  
subsequently need these regions again at a later time, the navigation system will download them again on request. No contract for mobile online services is  
needed. This service depends on the vehicle equipment and is only available in some countries.  
1. Switch the ignition on.  
2. Establish an Internet connection if you have not already done so.  
Navigation data is automatically updated in the background.  
Updating navigation data manually  
carrier, available to buy in stores. If the Infotainment system is switched off during the process, installation will be interrupted and it will continue automatically once  
the system is turned on again.  
1. Download and save the navigation data onto a USB data storage device.  
2. Switch the vehicle ignition on.  
3. Link the USB data carrier to the Infotainment system when the vehicle is stationary.  
The navigation data for frequently driven regions is automatically updated in the background.  
While and after updating the navigation data, no message appears in the Infotainment system.  
If you update the navigation data manually, the USB data carrier must remain permanently connected. You will not receive a notification when the update is  
complete.  
Do not disconnect the USB data carrier from the Infotainment system for a few days until the navigation data for visited regions has been fully downloaded  
and installed. The installation will start automatically in the background during the journey. Doing so will cancel the update process. If you disconnect the data  
carrier and visit a new region, the navigation data is not updated due to the lack of a USB data carrier.  
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Displaying the map data version  
1. Tap HOME  
System information.  
Or: tap MENU  
System information.  
Traffic information  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Safety instructions.  
Depending on the vehicle equipment, the reception of traffic information may not be available in all Infotainment systems or in all countries.  
The Infotainment system automatically receives detailed traffic information when there is an active Internet connection. This information is displayed on the map via  
symbols and color coding on the road network.  
Reception of traffic information is possible in some countries if permitted by the privacy settings selected. No traffic information is received in offline mode.  
Traffic disruptions  
Traffic disruptions such as traffic jams are displayed on the navigation map as symbols Functions and symbols of the navigation system.  
The route plan displays current traffic disruptions if the relevant data is available to the Navigation system.  
If route guidance is active, traffic disruptions on the current route will be displayed on the route plan. You can avoid these traffic disruptions by modifying the route  
plan.  
Avoiding traffic disruptions  
1. Tap the traffic disruption.  
2. Tap Avoid.  
The route will be recalculated.  
Only one traffic disruption can be avoided in this manner for each route guidance.  
Local warnings, e.g for severe weather, can be played via the Infotainment system as a pop-up notification.  
Traffic flow display  
The traffic flow for current traffic disruptions is displayed on the navigation map via color coding on the road network.  
OrangeStop-and-go traffic.RedTraffic jam.  
Mobile phone interface  
Introduction  
Using the phone interface, you can connect your cell phone to the Infotainment system and control the phone functions via the Infotainment system. The sound is  
played back via the vehicle speakers. Depending on the vehicle equipment, you can connect up to two cell phones to the Infotainment system at the same time  
Availability of functions may differ depending on the cell phone used and its operating system and the vehicle equipment, and functions are not available in all  
countries.  
High speeds, poor weather and road conditions, a lot of background noise, even outside the vehicle, and the network quality can impair phone calls in the vehicle.  
The phone interface may contain an antenna amplifier that improves the reception quality of the cell phone.  
You generally only need to pair a device like a cell phone once. You can reestablish the device's connection to the Infotainment system at any time via  
Bluetooth or Wi-Fi without re-pairing your device.  
For a phone call via the hands-free system or at a high volume, a conversation may also be heard by third parties outside the vehicle.  
Locations with special regulations  
Switch off the cell phone and phone interface at locations where there is a risk of explosions. These locations are not always clearly identified. These include, for  
example:  
Areas near pipes and tanks containing chemicals  
Lower decks in ships and ferries  
Areas near vehicles powered by liquefied petroleum gas, such as propane and butane.  
Areas with chemicals or particles in the air, such as flour, dust, or metal powder  
All other locations where the engine or the cell phone must be switched off.  
WARNING  
In locations where there is a risk of explosion, e.g. near to gas stations, and in areas with specific regulations, sparks such as those caused by electrostatic  
discharges or cell phones can cause explosions or fires, resulting in serious injuries or death.  
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Switch off cell phones and the phone interface in locations where there is a risk of explosions, e.g. near to gas stations, and in locations with specific  
regulations.  
Do not operate cell phones or the phone interface in locations where there is a risk of explosions, e.g. near to gas stations, and in locations with specific  
regulations.  
NOTICE  
Radiation from cell phones that are switched on can interfere with sensitive technical and medical devices, potentially causing malfunctions or damage to the  
devices.  
Always switch off the cell phone in areas with special regulations relating to or prohibiting the use of cell phones.  
Types of phone interface  
Depending on the country and vehicle equipment, your vehicle may have the following mobile phone interfaces:  
Phone interface basic configuration.  
The phone interface uses the Hands-free profile (HFP) Bluetooth profile for transmission. This enables the use of phone functions via the Infotainment system  
and played back via the vehicle speakers.  
Convenience phone interface.  
Just like the basic configuration of the phone interface, the Convenience phone interface uses the HFP Bluetooth profile.  
The Convenience phone interface can be equipped with the wireless charging function Charging Options for Mobile Devices. In order to use the features of  
the wireless charging function, you need to place a suitable cell phone correctly in the storage compartment. If you place a suitable cell phone in the storage  
compartment, the cell phone will be connected to the vehicle antenna depending on the vehicle equipment. This improves reception and call quality.  
Functions and symbols of the phone interface  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Safety instructions.  
The range of functions and symbols may differ depending on the vehicle equipment and functions are not available in all countries. The available functions depend  
on the cell phone used and its operating system. The symbols may look different depending on the Infotainment system.  
Functions  
Hands-free system.  
SMS functions via Bluetooth:  
Read SMS.  
Write SMS, inc. templates.  
Have an SMS read out.  
Message thread.  
E-mail functions via Bluetooth:  
Read e-mail.  
Write e-mail.  
Symbols in the main menu  
1. To open the main menu, depending on the vehicle equipment, open the home screen and tap  
Or: Tap the PHONE sensor area Overview and controls of the 8" version and 6.5" version .  
Or: Press the PHONE function key Overview and controls of the 8" version and 6.5" version .  
Overview and controls of the 8" version and 6.5" version .  
Open contact list.  
Open incoming and outgoing calls lists.  
Dial telephone number.  
Open messages (SMS and, depending on your country, e-  
mail). Change active device.  
or  
Opening the settings.  
Symbols for telephone calls  
Handle and display a call.  
End or decline a call.  
Mute the hands-free system.  
Put a call on hold.  
Continue a call.  
Add participants to a  
Voice mail. Receive  
phone conference or begin a phone conference. SOS or  
Make an emergency call (SOS).  
Receive breakdown assistance.  
information about Volkswagen and various value added traffic and travel services.  
Call list symbols  
1. To open the call lists, tap on  
or Received incoming call.  
phone. Telephone number (company).  
(private).  
Text message symbols  
.
or  
Outgoing call.  
Missed call.  
Frequent calls or favorites from your cell phone, if supported by your cell  
Fax device. Fax device (company). Fax device  
Telephone number (private). Cell phone number.  
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1. To open the text messages, tap on  
.
Template for text messages.  
Have text messages read out.  
Coupling, connecting and managing  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Safety instructions.  
Pair a cell phone with the Infotainment system to use the functions of the phone interface.  
Depending on the vehicle equipment, you can connect up to two cell phones to the Infotainment system at the same time. However, only one device is active at a  
time and can be used to make calls. The second connected device can receive calls via the Infotainment system and be used to play media.  
The following listed functions may not be available in all Infotainment systems in some countries and depending on the vehicle equipment.  
Pairing a cell phone  
Before connecting for the first time, you need to pair the cell phone with the Infotainment system. A user profile is then automatically saved in the Infotainment  
system . The coupling process may take a few minutes.  
Requirements:  
Bluetooth is activated on the cell phone.  
Bluetooth is activated on the Infotainment system.  
1. Open the list of available Bluetooth devices on your cell phone and select the device name for the Infotainment system.  
2. Pay attention to messages on the cell phone and in the Infotainment system and confirm these if necessary.  
If the pairing is successful, the data on the cell phone will be saved in the user profile.  
3. Optional: Confirm the message for transferring the data on the cell phone.  
WARNING  
If you carry out the coupling when driving, this may cause accidents or injuries.  
Only carry out the coupling when the vehicle is stationary.  
When pairing some cell phones, a PIN may be displayed on the cell phone screen. Type this PIN into the Infotainment system to finish pairing.  
Depending on the vehicle equipment, pairing and connecting is also possible in some vehicles via quick access on the home screen by tapping  
screen.  
on the home  
Depending on the vehicle equipment, wireless charging may be deactivated while you are using the Known cell phones menu. The cable-free charging function  
is reactivated if you leave the menu.  
Connecting a cell phone  
Precondition:  
A cell phone is paired with the Infotainment system.  
1. Activate Bluetooth in the cell phone.  
Connection management  
Precondition:  
The cell phone is paired and connected.  
1. Open the home screen and tap  
Mobile Devices.  
2. Tap to connect the desired technology.  
Active and passive connection  
In order to use the phone interface functions, at least one cell phone must be connected to the Infotainment system. If several cell phones are connected to the  
Infotainment system, you can switch between an active and an inactive connection. In order to operate the phone interface with your preferred cell phone, establish  
an active connection to the Infotainment system.  
Difference between the types of connection  
ActiveThe cell phone is paired and connected. You can carry out phone interface functions using data from this cell phone. PassiveThe cell phone is paired and  
connected. You can only take incoming calls via the mobile phone interface. Other functions are not available.  
Paired cell phones are saved in the Infotainment system even if they are not currently connected.  
Change connection type (inactive to active)  
Precondition:  
Several cell phones are connected to the Infotainment system simultaneously.  
1. Tap  
.
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Or: tap on the name for the active cell phone.  
Or: tap Replace.  
The actively connected cell phone is highlighted.  
2. Tap the name for the preferred cell phone.  
The connection with the other cell phones will be inactivated automatically.  
User profiles  
An individual user profile is automatically created for each paired cell phone. Data from this cell phone, e.g. contact data, is stored in the user profile. A maximum of  
ten user profiles may be saved in the Infotainment system simultaneously.  
Completely delete saved data  
1. Reset the Infotainment system to factory settings System and sound settings.  
Calling and sending text messages  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Safety instructions.  
Using a phone  
Select a telephone number to make a call. Various functions are available for selecting a telephone number.  
Using contact data  
If a contact has multiple telephone numbers, you must select the number you wish to call accordingly.  
1. Tap  
.
Or: to search for a contact, tap  
and enter the name of the contact in the input field.  
Or: To call a favorite, tap Favorites in the main menu of the phone interface.  
2. Tap on a contact in the list to make the call.  
When searching for a contact, enter the last name and first name separated by a space.  
Using a call list  
The phone interface displays the call list for the cell phone. Make a call via the call list.  
1. Tap  
Or: Tap  
All.  
and filter entries in the call list, e.g. by missed calls.  
2. Tap on a number or, where applicable, a contact in the list to make the call.  
Manually entering the telephone number  
1. Tap  
and enter a telephone number.  
2. Tap  
to make the call.  
While you are entering a telephone number, the contact related to the number is displayed on the Infotainment system screen.  
Sending text messages  
Depending on the cell phone and the Infotainment system in use, you can send and receive text messages, SMS messages and, depending on your country, e-  
mails via the phone interface.  
Sending and receiving e-mails is also dependent on the app used on the cell phone.  
Sending an SMS  
1. Tap  
SMS New message and enter the message on the screen.  
2. Enter the desired contact in the search bar.  
3. Tap OK to send the message.  
Sending an e-mail  
1. Tap  
E-MAIL New message and enter the message on the screen.  
2. Enter the desired contact in the search bar.  
3. Tap OK to send the message.  
Phone directory, favorites and speed dial keys  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Safety instructions.  
Phonebook  
This first time a cell phone is paired with the Infotainment system, the phonebook is saved in the Infotainment system. If necessary, confirm the transfer on the cell  
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phone.  
Depending on the vehicle equipment, you can save up to 5000 contacts in your phonebook.  
The phone directory is updated after each new connection. During the update, the present phone directory can still be used.  
If teleconferences are supported, the phonebook can be opened during a phone call and another participant can be added to the phone call.  
If an image is stored for the contact, it can be displayed in the list next to the entry.  
The symbols may look different depending on the Infotainment system.  
Favorites and speed dial keys  
A speed dial key can be assigned with a favorite from the phone directory. If the entry contains an image, this is displayed on the speed dial key.  
Speed dial keys must be programmed manually and are assigned to a user profile Coupling, connecting and managing, Bluetooth® interface.  
Programming a speed dial key  
1. Tap a free speed dial key.  
2. Tap a contact in the phone directory or search for it using the search bar. If a contact has multiple telephone numbers, tap a number on the list.  
Editing the speed dial key  
1. Tap and hold the speed dial key until the phonebook opens.  
2. Tap the new contact in the phone directory. If a contact has multiple telephone numbers, tap a number on the list.  
Calling a favorite  
1. Tap a programmed speed dial key.  
Favorites are not automatically updated. If the phone number for a contact changes, the speed dial key must be reassigned.  
Deleting a favorite from the speed dial key  
1. Tap  
To delete a favorite, tap the preferred speed dial key  
Or: tap  
Manage favorites.  
.
.
Or: to delete all favorites from all speed dial keys, tap Delete all.  
2. Tap confirm to delete the data.  
Voice control  
Introduction to using voice control  
With voice control, you can have certain  
functions carried out by voice  
command.  
Types of voice control  
Depending on which language has been set in the Infotainment system, one of the following voice controls will be available in the vehicle:  
Command-based voice control (standard).  
Enhanced voice control (offline or online).  
Does my vehicle have voice control?  
If there is a Talk button  
on the multi-function steering wheel or the VOICE button is available in the Infotainment system or your vehicle understands the  
activation word, voice control is installed in the vehicle.  
In black with blue background: Voice control is active and recognizes spoken words.  
Test voice control before a journey to get to know the function.  
Differences in the voice controls  
Command-based voice control (standard)  
Only grammatically correct voice commands are recognized by the voice control. Voice commands must follow a fixed syntax in order to be recognized correctly,  
e.g. “Navigate to [city, street name, house number]”. You can find further examples in the Infotainment system. The command-based voice control can be carried  
out in any available language.  
Enhanced voice control (offline or online)  
Speech commands can be freely worded in common speech. For example, in response to the question “How long is left to drive?”, the system gives the remaining  
time until arrival at the destination. Suggestions for voice commands depend on the set language and can be found in the Infotainment system.  
Enhanced voice control works both online and offline. By evaluating voice commands, online mode offers improved POIs, media and online radio station search  
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